Affordability Portal

Project Overview:

The Affordability Portal seeks to create an online information and screening tool to connect individuals and families to City of Seattle benefit programs and services that can lower their cost of living. The portal will support both benefit seekers and the professional and informal navigators such as case workers and family members who support them.

Project Background:

Seattle is in an unprecedented period of change and growth. Our economy is prospering and attracting new people from across the country for jobs and opportunity, but for many, this is a difficult time. With Seattle rents increasing, more people are getting pushed out of the City. The City offers many benefit programs that can ease costs for qualifying households. However, many residents, City staff, and service providers do not know what benefits the City offers and are deterred by complex and varied application processes. The Affordability Portal seeks to increase program enrollment by first centralizing City benefits into one website to make them easy to find.

The portal itself seeks to increase access to information and access to City programs, thereby increasing enrollment.

Project Team:

  • Expedia
  • Tableau
  • F5
  • Innovation & Performance
  • Seattle IT
2/6
Overview The project team has met to outline a plan of action and timeline for the creation of the affordability portal. The affordability portal will screen benefit programs and provide information for individuals including average savings and [...]