NavApp 2.0

Project Overview:

The NavApp 2.0 project will improve the ability for the Navigation Team to better collaborate efforts through data in connecting unsheltered individuals with existing services and create faster resolutions to hazardous situations. This effort will also ensure better transparency with more efficient and timely reporting for evaluating Navigation Team performance and program continuous improvement.

Project Background:

The City of Seattle launched a Navigation Team in February 2017 – a specially trained team comprised of outreach workers paired with Seattle Police Department (SPD) personnel, to connect unsheltered people to housing and critical resources, while helping address pervasive challenges around the issue of homelessness in Seattle. To help the Navigation Team in the field, the City created an application called NavTeam. In its current form, the application empowers Seattle Police Department Officers to connect unsheltered people with services and shelter.

This project will improve and integrate data from other systems and areas of service (such as outreach programs and city operations). It will also improve the core functionality of the app.

Project Team:

  • Microsoft
  • Human Services Department
  • Seattle IT
  • Seattle Public Utilities
  • Seattle Fire Department
  • Innovation & Performance
  • Seattle Human Services Department
Seattle  (Feb. 18, 2020) – During her third annual State of the City address, Mayor Jenny A. Durkan outlined progressive actions and her continued work to deliver improved outcomes. After two years of urgent action on homelessness, including the [...]
Overview Improving the Nav Team app to include robust functionality for better data collection and analysis for evaluation. Proposed Timeline Early in the process, the Navigation App 2.0 Project Team met to discuss scope and timeline. The following [...]