Our customer service window hours will be from 9:00 a.m. to 4:00 p.m. on Tuesdays, Wednesdays, and Thursdays. Because the Pacific Building remains locked, please call building security at (206) 276-5782 to be let in the building. Please do not call building security for any other reason other than to access the building.
Please call us at (206) 386-1293 or email us at retirecity@seattle.gov if you have questions.