NavApp 2.0

Project Overview:

The NavApp 2.0 project will improve the ability for the Navigation Team to better collaborate efforts through data in connecting unsheltered individuals with existing services and create faster resolutions to hazardous situations. This effort will also ensure better transparency with more efficient and timely reporting for evaluating Navigation Team performance and program continuous improvement.

Project Background:

The City of Seattle launched a Navigation Team in February 2017 – a specially trained team comprised of outreach workers paired with Seattle Police Department (SPD) personnel, to connect unsheltered people to housing and critical resources, while helping address pervasive challenges around the issue of homelessness in Seattle. To help the Navigation Team in the field, the City created an application called NavTeam. In its current form, the application empowers Seattle Police Department Officers to connect unsheltered people with services and shelter.

This project will improve and integrate data from other systems and areas of service (such as outreach programs and city operations). It will also improve the core functionality of the app.

Project Team:

  • Microsoft
  • Human Services Department
  • Seattle IT
  • Seattle Public Utilities
  • Seattle Fire Department
  • Innovation & Performance
  • Seattle Human Services Department

Contact: Dan Lewis,

Mayor Bruce Harrell

Address: 600 4th Ave, Seattle, WA, 7th Floor, Seattle, WA, 98104
Mailing Address: P.O. Box 94749, Seattle, WA, 98124-4749
Phone: (206) 684-4000

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