911 Communications Center
Seattle's first first responders
When you call 911 within the City of Seattle, call-takers at the Downtown-based 911 Communications Center answer — in under 15 seconds, on average. They work with precinct-focused dispatchers to send the best responders to emergencies across the city, including police officers, firefighters, medics, and the Community Crisis Responders.
The 911 Communications Center is also responsible for answering texts to 911 and the City's non-emergency line: 206-625-5011.
The 911 Communications Center is staffed twenty-four hours a day, 365 days a year. Its call-takers can translate nearly 300 languages and communicate with people who have differing abilities.
Always call 911 for:
- A police, fire, medical, or mental health emergency
- A serious situation which poses a danger to life, property, or both
- A serious crime such as robbery, domestic violence, or sexual assault
- A downed power line
You can also call 911 to report a person who appears to be unconscious or not breathing, to request a welfare check, or to request resources, referrals, food, or transportation for someone in need.
2025 Statistics YTD, as of August
338,888 Avg 1,803 per day
Total Emergency Calls YTD
911/583
95.01%
of 911 calls in 2025 are answered in under 15 seconds.
90,287 Avg 480 per day
Total Non-Emergency Calls YTD
2024 Statistics
695,131 Avg 1,905 per day
Total Emergency Calls for 2024
911 & 10-Digit Emergency Number
91.35%
of 911 calls in 2024 were answered in under 15 seconds.
187,534 Avg 514 per day
Total Non-Emergency Calls in 2024