Parking garage complaints and compliments

File a complaint or compliment about parking garages or lots by calling the Seattle Customer Service Bureau at 206-684-2489 or clicking the link below:

Examples of complaints are:

  • overcharging
  • vehicle damage
  • attendant issue
  • lot condition

Valid complaints will be resolved in the form of written apology, reimbursement of charges, or any other reasonable action necessary to settle the complaint. 

When you call

If you call to file a parking lot or garage complaint, be as specific as possible about your experience. If possible provide:

  • date, time, location of incident
  • name or parking garage or lot
  • stall and ticket number