Connect with CARE
In case of an emergency, always call 911.
Keep up with the latest news from the Community Assisted Response and Engagement (CARE) department by following our Facebook or Twitter page.
To share a compliment or feedback about your experience with 911, please email CARE_info@seattle.gov. We love to hear about when a 911 Call Taker was able to help, and we take feedback seriously as we are always working to improve. Please include as many details as you can in the feedback, the date and time, the incident number or operator number, and any additional details
For media or general inquiries about Seattle’s 911 system, please send an email message with details to CARE_info@seattle.gov.
Other Contact Links
- Public Disclosure Requests: to submit a public disclosure request or learn about the process go to the City’s public records website.
- Other City Issues: To report issues with animals, dumping, encampments, infrastructure, and other non-emergencies call Customer Service Bureau at (206) 684-2489, use the "Find It, Fix It" app, or use the Customer Service Bureau website to file a request for a wide range of services.
- Past crimes: Report past crimes (incidents not in progress) including theft, burglaries, fraud, property damage, narcotics activity, nuisance, and lost property by calling (206) 625-5011 or online with the Seattle Police Department.
- Police Department: Contact the Seattle Police Department for general inquiries, concerns, or compliments.
- Fire Department: Contact the Seattle Fire Department for general inquiries, concerns, or compliments.