Utility Discount Program (UDP)
All are welcome here.
Utility assistance programs are open to all income-qualified customers to apply, regardless of their race, color, national origin, citizenship or immigration status, sexual orientation, gender identity, or presence of a disability. We are committed to serving all utility customers and do not ask about citizenship or immigration status.
- Assistance
- $732 average annual savings
- Deadline
- None
- Time to apply
- 30-40 mins
- Processing time
- 4-6 weeks
- Apply
- UDP online enrollment form
Overview
The City of Seattle can help people who are struggling to pay their electricity, water, and waste utility bills. Eligible households can enroll in the City of Seattle’s Utility Discount Program (UDP), which offers a 60% discount on Seattle City Light bills and a 50% discount on Seattle Public Utilities bills.
UDP Application Process
- Complete the UDP online enrollment form. (Download a Help Guide)
- Your application will be reviewed and processed. If your application meets the eligibility requirements below, your household will be enrolled in UDP.
If you receive a call, email and/or postcard stating you need to contact our office to renew your application, please call (206) 684-0268 to speak to a representative or email us at UDP@Seattle.gov. Interpretation services are available. You do not need to complete another online application form.
La ciudad de Seattle puede ayudar a las personas que tienen dificultades para pagar sus facturas de electricidad, agua y servicios públicos de residuos. Los hogares elegibles pueden inscribirse en el Programa de descuento en servicios públicos (UDP) de la ciudad de Seattle, que ofrece un 60 % de descuento en las facturas de Seattle City Light y un 50 % de descuento en las facturas de servicios públicos de Seattle.
Proceso de solicitud del UDP
• Llene el formulario de inscripción en línea en este sitio web.
El formulario está en inglés. Llame para recibir ayuda en otros idiomas y para hablar con un representante.
• Su solicitud será revisada y procesada. Si su solicitud cumple con los requisitos, su hogar será inscrito en el programa.
El correo electrónico o la carta que reciba con la respuesta puede estar en inglés.
Si recibe una llamada, un correo electrónico y/o una tarjeta postal indicándole que debe comunicarse con nuestra oficina para renovar su solicitud, llame al (206) 684-0268 para hablar con un representante. Hay servicios de interpretación disponibles. No necesita llenar otra solicitud en línea.
Thành phố Seattle có thể giúp đỡ những người đang gặp khó khăn trong việc thanh toán hóa đơn điện, nước và rác thải. Các hộ gia đình đủ điều kiện có thể đăng ký tham gia Chương trình Giảm giá Tiện ích (UDP) của Thành phố Seattle, với mức giảm giá 60% trên hóa đơn của Seattle City Light và giảm giá 50% trên hóa đơn của Seattle Public Utilities.
Quy trình đăng ký UDP
• Hoàn thành mẫu đơn đăng ký trực tuyến tại trang web này.
Mẫu đơn đăng ký bằng tiếng Anh. Để được hỗ trợ ngôn ngữ, xin vui lòng gọi để nói chuyện với nhân viên trợ giúp.
• Đơn đăng ký của quý vị sẽ được xem xét và xử lý. Nếu đơn đăng ký của quý vị đáp ứng được các yêu cầu và điều kiện, hộ gia đình của quý vị sẽ được ghi danh.
Email hoặc thư phản hồi có thể bằng tiếng Anh.
Nếu quý vị nhận được một cuộc gọi, email và/hoặc bưu thiếp nói rằng quý vị cần liên hệ với văn phòng của chúng tôi để gia hạn đơn đăng ký của mình, xin vui lòng gọi số (206) 684-0268 để nói chuyện với nhân viên trợ giúp. Dịch vụ thông dịch có sẵn. Quý vị không cần phải hoàn thành một mẫu đơn đăng ký trực tuyến khác.
西雅图市可以帮助那些难以支付电费、水费和垃圾公用事业费用的人们。符合条件的家庭可以参加西雅图市的公用事业折扣计划 (UDP)，该计划为西雅图城市照明账单提供 60% 的折扣，为西雅图公用事业账单提供 50% 的折扣。
UDP 申請流程
• 在此網站填寫網上報名表。
表格是英文的，如需翻譯，請致電客服。
• 您的申請將被審核和處理。 如果您的申請符合資格要求，您的家庭將可加入計劃。
回復的電子郵件或信件可能是英文的。
如果您收到電話、電子郵件和/或卡片提示您需要聯繫我們的辦公室以更新您的申請，請致電 (206) 684-0268 與客服聯繫。提供口譯服務。您不需要填寫另一份網上申請表。
시애틀 시는 전기, 물, 폐기물 공과금 납부에 어려움을 겪는 사람들을 도울 수 있습니다. 적격 가구는 시애틀 시티 라이트(Seattle City Light) 청구서에 대해 60% 할인을 제공하고 시애틀 공공 유틸리티(Seattle Public Utilities) 청구서에 대해 50% 할인을 제공하는 시애틀 시의 유틸리티 할인 프로그램(UDP)에 등록할 수 있습니다.
UDP 신청 절차
• 이 웹 사이트에서 온라인 등록 양식을 작성합니다.
양식은 영문으로 되어 있습니다. 언어 지원을 원하시면 담당자에게 전화하여 문의하세요.
• 귀하의 신청서가 검토되고 처리될 것입니다. 귀하의 신청서가 자격 요건을 충족하는 경우, 귀하의 가구가 등록될 것입니다.
응답 이메일 또는 편지는 영문으로 작성될 수 있습니다.
귀하의 신청서를 갱신하기 위해 당국으로 연락해야 한다는 전화, 이메일 및/또는 엽서를 받는 경우, (206) 684-0268로 전화하여 담당자와 통화하시기 바랍니다. 통역 서비스를 이용하실 수 있습니다. 또 다른 온라인 신청 양식을 작성할 필요는 없습니다.
Magaalada Seattle waxay caawin kartaa dadka ku dhibtoonaya inay iska bixiyaan biilasha korontada, biyaha iyo qashinka. Qoysaska xaqa u leh waxay iska diiwaan gelin karaan Barnaamijka Dhimista Utility City (UDP), kaas oo bixiya qiimo dhimis 60% ah biilasha Seattle City Light iyo 50% qiimo dhimis ah biilasha Adeegyada Dadweynaha Seattle.
Nidaamka codsiga UDP
• Dhameystir foomka isqorista internetka ee boggaan.
Foomku wuxuu ku qoran yahay Ingiriis. Taageerada luqadeed hadada u baahantahay, fadlan wac si aad ula hadashid wakiil.
• Codsigaaga dib ayaa loo eegi doonaa oo looga baaraandegi doonaa. Haddii dalabkaagu buuxiyo shuruudaha u-qalmitaanka, qoyskaaga ayaa la qori doonaa.
E-maylka jawaabta ama warqadda waxay noqon kartaa Ingiriis.
Haddii aad hesho wicitaan, emayl iyo / ama kaarka boosta oo sheegaya inaad u baahan tahay inaad la xiriirto xafiiskayaga si aad u cusboonaysiiso dalabkaaga, fadlan wac (206) 684-0268 si aad ula hadasho wakiil. Adeegyada turjubaanka ayaa la heli karaa. Uma baahnid inaad buuxiso foom kale oo codsi khadka tooska ah ah.
የሲያትል ከተማ የመብራት፣ የውሃ እና የቆሻሻ መገልገያ ክፍያዎችን ለመክፈል የሚታገሉ ሰዎችን መርዳት ይችላል። ብቁ የሆኑ ቤተሰቦች በሲያትል ከተማ የፍጆታ ቅናሽ ፕሮግራም (UDP) መመዝገብ ይችላሉ፣ ይህም በሲያትል ከተማ ብርሃን ሂሳቦች ላይ 60% ቅናሽ እና በሲያትል የህዝብ መገልገያ ክፍያዎች ላይ 50% ቅናሽ።
የ UDP ማመልከቻ ሂደት
• የ ኦንላይን መመዝገቢያ ቅጽ እዚህ ድህረ-ገጽ ላይ ይሙሉ።
ይህ ቅጽ በእንግሊዘኛ ነዉ። ለቋንቋ ድጋፍ እባክዎን ተወካይ ለማነጋገር ይደዉሉ።
• ማመልከቻዎ ታይቶ ዉሳኔ ይሰጥበታል። ማመልከቻዎ የብቁነት መስፈርቶችን የሚያሟላ ከሆነ ቤተሰብዎ ይመዘገባል።
የመልስ ኢሜል ወይንም ደብዳቤ በእንግሊዘኛ ይሆናል።
ማመልከቻዎን ለማሳደስ ቢሮያችን መገናኘት እንዳለብዎት የሚገልጽ የስልክ ጥሪ፣ ኢሜል እና/ወይም ፖስትካርድ ከተቀበሉ እባክዎን ከተወካይ ጋር ለመነጋገር (206) 684-0268 ይደዉሉ። የትርጉም አገልግሎት አለ። ሌላ የኦንላይን ማመልከቻ መሙላት አያስፈልግዎትም።
How much can I save with this program?
With this program, you can expect to save an average of $732 annually.
Eligibility
Check Eligibility by Income
To be eligible for the Utility Discount Program, you must meet the following requirements:
- You have a Seattle City Light and/or Seattle Public Utilities bill in your name.
- Your total household income (defined as the combined income of all household members, related or not, that are 18 years of age or older) does not exceed 70% of the current State Median Income reflected in the tables above.
- While still meeting the yearly household income criteria, your total household income in the one-month period prior to applying does not exceed the gross income, as shown in the table above.
- If you are a SNAP participant, you will only be asked for your City Light account number and your SNAP Approval Letter for Benefits, including both the cover page and calculation page.
- Customers determined ineligible for the Utility Discount Program must wait 30 days/one month to reapply.
- For a full description of the policies and procedures associated with the Utility Discount Program, see Seattle Public Utilities' Director's Rule CS-700 or Seattle City Light's Department Policy and Procedure 500 P III-428.
- NOTE: Gross Income is based on 70% of Washington state median income.
How to Apply
Documents Needed to Apply
- Photo ID
- One month of online income statements/stubs for all household members over the age of 18
Refer to the Help Guide to learn more about how to apply online.
- Learn what specific materials need to be provided based on programs you're currently on.
- Get documentation guidance for uploading materials.
Other Ways to Apply
We recommend applying via the online Utility Assistance Programs (UAP) System. However, a version of the UAP application form is available for download. Please email or call us for assistance with completing this application or other questions.
Renewing Applications
You do not need to complete another online application form if you were contacted by us to renew your application. Please call (206) 684-0268 to speak to a representative or email us at UDP@Seattle.gov to renew your application. Interpretation services are available.
FAQs
Due to the large volume of applications received by the Utility Discount Program (UDP), the average time to process an application is four to six weeks. However, if your application includes all of the requested documentation (photo ID, one month of payroll statements/stubs for all household members over 18), the application review may take less time, which will help shorten the overall approval process.
If you have a Seattle City Light (SCL) bill and Seattle Public Utilities (SPU) bill in your name, the discount will be noted as "Utility Discount Program Savings." Please note: If you live in the Seattle Public Utilities service territory and do not have an SPU bill in your name, you may still be eligible for a utility credit. In that case, a credit may be added to your SCL account and listed as "Water Utility Credit," "Sewer Utility Credit" and/or "Dumpster Utility Credit." on your SCL bills.
The Utility Discount Program (UDP) is retroactive back to the date the application is received, if all required documents are submitted with the application. We recommend that applicants continue to make payments or seek other options (payment arrangements or other programs that can help with the immediate bills) while their UDP application is being processed.
Please contact Seattle City Light or Seattle Public Utilities directly and make payment arrangements if you are unable to pay the full amount of your bill while you are waiting for your application to be reviewed. You may also be eligible for other assistance such as the Emergency Assistance Program (Seattle Public Utilities) and Emergency Bill Assistance Program (Seattle City Light). The Utility Assistance Programs (UAP) online application can be used to apply for the Utility Discount Program (UDP), SPU Emergency Assistance Program, and SCL Emergency Bill Assistance. Submitting an application does not guarantee benefits or an expedited process if your household is subject to disconnection. Seattle City Light and Seattle Public Utilities can both be reached at (206) 684-3000.
Customers who move to another residence or another unit in the same building can stay on the Utility Discount Program. Customers must call Seattle City Light and Seattle Public Utilities to notify them of the move. Once that is done, please call the Utility Discount Program at (206) 684-0268 to request your discount be applied to your new address. Please note, the primary account holder must be the same person listed for the old address and the new address.
UDP customers will receive a 60% discount on future Seattle City Light bills and a 50% discount on future Seattle Public Utilities bills. If you live in the Seattle Public Utilities service territory and do not have an SPU bill in your name, you may still be eligible for utility credits. In that case, the credits may be added to your SCL account and listed as "Water Utility Credit," "Sewer Utility Credit" and/or "Dumpster Utility Credit" on your SCL bills.
Customers may remain on the Utility Discount Program as long as their household is eligible. Senior-only households are required to renew that they are eligible for the program every three years; all other households must recertify every two years. Customers who are due to renew will receive a robocall, email and renewal reminder postcards in the mail. Once contacted, customers must call the UDP office within five business days to begin the renewal process by completing a renewal form (print or online) to provide updated information the household’s current status, including providing supporting documents.
Contact
Email: UDP@seattle.gov
Phone: (206) 684-0268
- Phone calls: Monday – Thursday, 7:30 am–3:00 pm
Wait times may vary, but call volume is usually lighter early in the day
Main Office: Central Building 810 3rd Ave, Suite 440, Seattle, WA 98104
- Walk-in hours: Monday – Friday, 8:00–10:00 am and 12:00–2:00 pm
Customer Service Centers
- Downtown Customer Service Center - located in the Seattle Municipal Tower 4th floor lobby
- City Hall
- Neighborhood Customer Service Centers - Ballard, Central, Lake City, Southeast, Southwest, and University