Vision, Mission, & Goals


Provide consistent high level services which promote and strengthen a world class government prepared to meet the emerging needs of the 21st century.

Ultimately, improving the quality of life for individuals (and the community at large) by being one of the top‐tier local government agencies in our nation and by building on our interdisciplinary strengths.


Foster civic education, participation, and openness in Seattle city government through effective facilitation of the legislative process and transparent, accountable stewardship of public information and official records.

Guiding Principles

Public Service
Exceptional Customer Service
Civic Education and Participation
Openness, Transparency, and Accountability
Efficient Stewardship of Public Resources
Equitable and Equal Access

Goals & Objectives

  1. Effectively facilitate the legislative process and ensure continuity of government
    1. Providing equal access
    2. Expanding civic education and participation
    3. Championing principles of Open Government
    4. Developing and administering effective processes
    5. Ensuring Emergency Preparedness
  2. Management and stewardship of municipal records, archives and information
    1. Fostering civic literacy and awareness of Seattle's history
    2. Addressing the emerging issues in lifecycle management, preservation and access to the City's electronic records
    3. Ensuring the lifecycle management of City records, including identification, preservation, retrieval and access to business and historical records
    4. Facilitating research use of records and information
    5. Employing model principles of Public Records Disclosure (PRD)
  3. Foster an organizational culture of operational excellence and public service
    1. Providing relevant employee resources
    2. Implementing cost effective customer service-oriented processes
    3. Championing professional development, diversity and equity
    4. Implementing efficient technology solutions
    5. Providing timely, relevant and efficient training programs