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  Request for Proposal

The City Of Seattle
City Light Department

Request For Proposals


Customer Electrical Service
Installation Process

The City of Seattle, Seattle City Light Department ("SCL"), seeks to engage a consultant to provide consulting services to manage a customer driven project to review SCL's current electrical service installation process and recommend improvements.

The project will identify and analyze the workflow, business processes and technology applications associated with providing a new or enlarged electrical service from the customer's initial request for information through the final construction billing and the production of the first monthly electric bill. The project will result in identifying improvements to address customer service installation issues (project drivers) and in establishing performance standards.

SCL is seeking qualified firms to lead and execute the project. The prospective consultant shall have extensive experience in process engineering with preference being given to firms with experience in the electrical service installation process and in working with the public sector. Engineering experience will be helpful.

The term of the contract shall extend from the date of execution by the Superintendent of Seattle City Light, or designee, through March 31, 2006. City Light has not identified a budget for this project and cannot provide prospective consultants the range of fees City Light will consider paying the consultant for the services to be provided. The contract amount for this project will be negotiated and determined with the prospective consultant.

City Light, may at its option, amend the original contract for scope, time, and funding, subject to the continuing appropriation authority by the Seattle City Council.

Copies of the Request for Proposals and any other additional information may be obtained from Genevieve Locsin, telephone number (206) 684-3457. Proposals must be delivered by 12:00pm on July 22nd, 2005, to the address below:

City of Seattle
Seattle City Light Department
Attn: Genevieve Locsin (SMT 3004)
700 Fifth Avenue, Suite 3300
PO Box 34023
Seattle, WA 98124-4023

phone: (206) 684-3457
fax: (206) 287-5122

The City’s proposed schedule is as follows:



Release RFP

July 6, 2005

Pre-Proposals Conference

July 13, 2005

Last day for Clarification

July 15, 2005

Addendum/Clarification Issued

July 18, 2005

Proposals due

July 22, 2005

Finalists Notified

July 27, 2005

Interview Finalists

August 4, 2005

Apparent Consultant Selected

August 5, 2005

Contract Negotiations Initiated

August 8, 2005

Contract Negotiations Completed

August 26, 2005

Contract Executed

August 29, 2005


The contract that is awarded as a result of this RFP will be awarded in a manner that will comply with all applicable laws of the United States, State of Washington, the City Charter, and Ordinances of the City of Seattle.

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Seattle City Light -- 700 5th Avenue, Suite 3200, Seattle, WA 98104-5031 -- 206.684.3000
Mailing address: 700 5th Avenue, Suite 3200, P.O. Box 34023 Seattle, WA 98124-4023