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Achieving Honesty, Efficient Management and Full Accountability Throughout City Government Susan Cohen, City Auditor

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Reports Index

* NOTE: For a list of reports issued by the Office of Comptroller from 1988-1992, please contact the Office of City Auditor at (206) 233-1095.

Date Published

Report Title

April 19, 2013

Centralized Grants Management, April 19, 2013

November 20, 2013

Review of City of Seattle's Civil Rights Enforcement and Outreach, November 20, 2013

Read Report Highlights

September 30, 2013

Evaluation of Career Bridge: Evaluation Plan, September 30, 2013

Executive Response to Career Bridge Evaluation Plan

September 24, 2013

Seattle Public Utilities: New Water Services (Taps): Internal Controls Review and Fraud Risk Audit, September 24, 2013

Read Report Highlights

September 20, 2013

City of Seattle Paid Sick and Safe Time Ordinance Evaluation Project: Initial Findings from the Employer Interviews, September 20, 2013

September 3, 2013

Seattle Department of Transportation Operational, Management, and Efficiency Analysis Phase I

Memorandum to Seattle City Councilmember Tom Rasmussen, Mayor Mike McGinn and Director, Seattle Department of Transportation, Peter Hahn

Seattle Department of Transportation's Response to the Report

August 8, 2013

Seattle City Employees' Retirement System (SCERS) Retirement Benefit Calculations, August 8, 2013

August 1, 2013

Evaluation of Career Bridge, Preliminary Report

Executive Response to the Preliminary Evaluation of Career Bridge

July 8, 2013

City of Seattle Paid Sick and Safe Time Ordinance Evaluation Project Findings from the Initial Employer Survey

May 30, 2013

Seattle Department of Transportation Issue Identification Paper

March 22, 2013

Update of our Review of the Seattle Youth Violence Prevention Initiative (SYVPI) Logic Model

February 7, 2013

Status Report on Implementation of Office of City Auditor Recommendations as of October 2012

January 31, 2013

Logic Model and Evaluation Strategy for the Seattle Youth Violence Prevention Initiative (SYVPI)

September 19, 2012

City of Seattle Multifamily Tax Exemption Program

Read Report Highlights

September 7, 2012

Seattle Public Utilities Water Main Extensions: Internal Controls Review and Fraud Risk Audit

Read Report Highlights

September 6, 2012

Evidence-Based Assessment of the City of Seattle's Crime Prevention Programs:

Review of Research Literature, George Mason University

What Have We Learned, and What Should We Do Next, Office of City Auditor

Interactive Web Summary Table

June 20, 2012

Seattle Police Department’s In-Car Video Program

Read Report Highlights

January 10, 2012

How Can Seattle Crime Analysis Rise to the Next Level?

September 20, 2011

Update on Action Items: City Should Take Steps to Enhance Pedestrian and Cyclist Mobility Through and Around Construction Sites

September 20, 2011

Status Report on Implementation of Audit Recommendations 2007 - June 2011

June 22, 2011

Promising Practices in Risk Management - Final Report and Highlights

April 19, 2011

City of Seattle Anti-Litter Efforts - Final Report

Read Report - Highlights

April 11, 2011

Seattle Public Utilities Revenue Cycle Audit – Wastewater: Internal Controls

March 29, 2011

Addressing Crime and Disorder in Seattle's "Hot Spots": What Works?

December 15, 2010

Indigent Defense Services Follow-up and 2010 Audit

November 8, 2010

Comparing Seattle City Light Employee Costs to Contract Employee Costs

July 28, 2010

City of Seattle Anti-Graffiti Efforts: Best Practices and Recommendations

Read Report Highlights

June 15, 2010

Status Report on Implementation of Audit Recommendations 2007-2009

June 15, 2010

Follow-up Audit of Workers’ Compensation: Return-to-Work Program

June 9, 2010

Follow-up Report on 2008 Audit: Seattle’s Enforcement of Bias Crimes

March 1, 2010

Seattle Public Utilities Revenue Cycle Audit – Water (Retail and Wholesale) Internal Controls Review

December 16, 2009

Fact Paper: Seattle Municipal Court Judicial Workload Indicators

December 15, 2009

Efficiencies Audit: Parking and Traffic Ticket Processing

December 14, 2009

Compliance Audit of the Aquatic Habitat Matching Grant Program

October 26, 2009

Cal Anderson Park Surveillance Camera Pilot Program Evaluation

Read Report Highlights

June 25, 2009

Audit Indicators for City-chartered Public Development Authorities (PDAs)

June 22, 2009

Seattle District Council System Needs Renewal

Department of Neighborhoods Responses to the District Council System Audit Report

Read Report Highlights

May 15, 2009

Management of City Trees

Read Report Highlights

May 13, 2009

Audit of Comcast's Compliance with the City of Seattle's Cable Customer Bill of Rights

May 4, 2009

Cash Handling Audit - Department of Planning and Development

March 5, 2009

Cash Handling Audit - Department of Executive Administration: Animal Control

January 22, 2009

Cash Handling Audit - Department of Parks and Recreation: Seattle Aquarium

January 15, 2009

Review of Costs of Neighborhood Traffic Calming Projects

January 15, 2009

Seattle Office of City Auditor 2008 Annual Report

January 8, 2009

Cash Handling Audit: Department of Neighborhoods

October 24, 2008

Follow up Audit of Broadstripe's Compliance with the City of Seattle's Cable Customer Bill of Rights

August 13, 2008

City Should Take Steps to Enhance Pedestrian and Cyclist Mobility Through and Around Construction Sites

Read Report Highlights

August 1, 2008

Report on Seattle’s Enforcement of Bias Crimes

Read Report Highlights

April 4, 2008

Seattle Public Utilities Revenue Cycle - Commercial Solid Waste Internal Controls Review

Read Report Highlights

February 25, 2008

Improving City Oversight of the Seattle Indian Services Commission

February 14, 2008

Seattle Public Utilities Revenue Cycle - Transfer Stations Internal Controls Review
Read Report Highlights

February 1, 2008

Seattle City Light Travel

January 31, 2008

Seattle’s Special Events Permitting Process: Successes and Opportunities
Read Report Highlights

January 17, 2008

External Funding of Capital Projects

January 16, 2008

Seattle Office of City Auditor 2007 Annual Report

September 19, 2007

Neighborhood Plan Implementation
Read Report Highlights

August 21, 2007

Review of Millennium Digital Media's Compliance with the City of Seattle's Cable Customer Bill of Rights

August 6, 2007

Seattle Indigent Public Defense Services
Read Report Highlights

June 1, 2007

Improving the Efficiency and Effectiveness of Seattle's Code Enforcement
Read Report Highlights

April 13, 2007

Project Controls for the Fire and Emergency Response Levy Program

April 12, 2007

Parks Public Involvement Audit - Phase 2: Case Study of Loyal Heights Playfield Renovation

February 8, 2007

Seattle Public Utilities Billing & Accounts Receivable - Drainage Fees
Read Report Highlights

January 24, 2007

Office of City Auditor Work Program as of 1/12/07

January 17, 2007

Office of City Auditor 2006 Annual Report

January 4, 2007

Seattle Municipal Court Accounts Receivable and Revenue Recovery, January 4, 2007

Report Highlights

December 12, 2006

Follow-up on the TriData Report's Recommendations for Emergency Preparedness

View the September 2003 TriData report

December 5, 2006

Seattle's Design Review Program: Successes and Opportunities
Report Highlights

October 2, 2006

Review of Internal Controls Related to the Accounts Receivable System in the Department of Information Technology's (DoIT) Fiber Optics Program, August 17, 2006

September 20, 2006

Parks Public Involvement Audit

June 21, 2006

Benchmarking Study: Seattle Municipal Court Revenue Recovery Operations

May 1, 2006

Follow-up to response to 2003-2004 biennial budget Statement of Legislative Intent #10 on Quality Assurance for Information Technology (IT)

February 21, 2006

Review of Parks Department Purchasing and Accounts Payable

January 26, 2006

2005 Annual Report

January 23, 2006

Pro Parks Levy Oversight Review

October 6, 2005

Follow Up: Review of the Seattle City Employees' Retirement System

September 22, 2005

Parking Fine Collection

September 22, 2005

City of Seattle Response to the Statement of Legislative Intent: Parking Enforcement Effectiveness
Read Report Highlights

September 16, 2005

Span of Control in City Government Increases Overall

August 9, 2005

Climate Change Will Impact the Seattle Department of Transportation
Read Report Highlights

June 14, 2005

Construction Contract Review
Read Report Highlights

June 10, 2005

Securing Capital Funding

May 18, 2005

Business Taxes and Licensing Review
Read Report Highlights

March 7, 2005

Homeland Security Funding and Liabilities

February 4, 2005

Review of Seattle Channel Practices

January 19, 2005

Improving the City's Construction Project Closeout Process
Read Report Highlights

January 14, 2005

Low Income Rate Assistance Programs Follow Up

December 21, 2004

Impound Services Internal Controls Review - Follow Up Memo

October 18, 2004

Domestic Violence Funding Review

September 8, 2004

SCL South Cash Handling Review Memorandum

June 25, 2004

Review of Consumer Affairs' Weights and Measures/Taxicab Inspection Programs

May 17, 2004

Performance Perspective - Impacts of Climate Change: Will Seattle Be Prepared?

May 21, 2004

Impound Services Internal Controls Review

April 30, 2004

Carkeek Environmental Learning Center Cost Review

March 23, 2004

City-County Records Storage Operations Partnering Opportunities

February 20, 2004

Seattle Department of Transportation Cash-Handling Procedures

February 12, 2004

General Contractor/Construction Management Form of Contracting: Issues and Recommendations
Read Report Highlights

February 9, 2004

Skagit Project: Audit Recommendations Implementation Follow-Up Review

January 22, 2004

Review of Seattle Animal Control Cash Count

January 12, 2004

Supportive Housing Program Review

January 8, 2004

Office of City Auditor 2003 Annual Report

November 4, 2003

Civil Service Commission Follow-Up

October 10, 2003

Public Safety Civil Service Commission Follow-Up

September 30, 2003

Review of Fleets Vehicle Use Log for SPD K-9 Units

September 22, 2003

Seattle Public Utilities' Memoranda of Agreements

July 17, 2003

DoIT's Loss of Accounts Receivable Funds

July 14, 2003

Office of Housing Organizational Review

May 22, 2003

Improving SPU Solid Waste Operations' Control of Assets

May 13, 2003

Joint Work Plan for Partnering Opportunities
Read Report Highlights

May 8, 2003

Office of City Auditor Ten-Year Anniversary Report

April 17, 2003

Seattle Public Utilities - Rain Barrel Sales

April 1, 2003

Seattle Housing Authority's Holly Park Relocation Efforts
Read Report Highlights

March 21, 2003

Office of Hearing Examiner Review

February 28, 2003

2002 Annual Report
Read Report Highlights

February 18, 2003

Improving the City's Citizen Complaint Resolution Processes
Read Report Highlights

February 13, 2003

Libraries for All Quality Assurance Review #5 Central Library

February 6, 2003

Office of Housing Staffing Review

February 3, 2003

Improving the City's Central Warehouse Operation

January 30, 2003

Low-Income Rate Assistance Programs
Read Report Highlights

November 27, 2002

Seattle City Light's Finance Division Reorganization

October 31, 2002

Review of Seattle City Light

October 10, 2002

Customer Credit Programs for the California Energy Commission

September 3, 2002

Seattle Chinatown International District Preservation and Development Authority Compliance Review

August 30, 2002

AT&T Broadband and Internet Services' Compliance with the Cable Customer Bill of Rights

August 19, 2002

Administration of City Consultant Contracts

June 11, 2002

Administration of Community Development Block Grant

June 6, 2002

Chinatown-International District Business Improvement Area Letter

May 28, 2002

Mitigating the Effects of City Workforce Reduction

April 18, 2002

Seattle City Light Teambuilding Memorandum

April 9, 2002

Parks & Recreation: Improving the Aquatics Program's Cash Handling Operations

March 18, 2002

Managing the Land Use Code Amendment Process

January 25, 2002

Department of Parks and Recreation Athletic Field Scheduling Review

December 20, 2001

City Agencies' Budget Rent-A-Car Policies and Practices

December 12, 2001

Managing the Real Property Assets of the City of Seattle

November 28, 2001

Department of Neighborhoods: Service Centers Cash Handling Review

October 18, 2001

Review of IT Security in the Consolidated Customer Service System

October 3, 2001

Seattle Municipal Court Collection Services

September 6, 2001

Capital Improvement Program Study of Seattle Transportation (SeaTran)

August 13, 2001

Review of "Creating A Respectful Workplace" Training

August 9, 2001

Review of the Civil Service Commission

August 6, 2001

Seattle Public Utilities' Resource Conservation Incentive Programs

August 2001

City Financial Policies Regarding Business Improvement Areas and Local Improvement Districts

July 18, 2001

Seattle Public Library Capital Program: Quality Assurance Review Memorandum #3

July 3, 2001

Internal Control Assistance: SPU Resource Conservation Toilet Round-Up Program

April 24, 2001

Public Safety Civil Service Commission's Budget Rent A Car Practices

February 26, 2001

Seattle City Light: Skagit Cookhouse Audit

January 17, 2001

A Guide to Benefit Sub-fund Budgeting and Reporting Practices - City of Seattle Personnel Department

January 2001

2000 Annual Report

December 21, 2000

Quality Assurance Review #1 of New Performance Hall at the Seattle Center

November 30, 2000

Review of Consultant Overhead Rates

November 2000

Review of Consultant Labor Rates and Computer Charges

November 7, 2000

Review of Controls Over Selected Public Benefit Features in Downtown Seattle

November 2, 2000

Unclaimed Property Review

October 2, 2000

Improving AT&T Broadband and Internet Services' Compliance With the Cable Customer Bill of Rights

September 18, 2000

Seattle Public Library Capital Program: Quality Assurance Memorandum #2

September 18, 2000

Review of the Seattle City Employees' Retirement System

September 15, 2000

Seattle Transportation Department: Report on Budget, Accounting, and Fund Management Issues

September 12, 2000

Department of Design, Construction and Land Use: Tracking Financial Management Improvements, October 1, 1999 through July 30, 2000

July 25, 2000

Review of City Funding for the African American Heritage Museum and Cultural Center

July 3, 2000

Emergency Medical Transport Service Delivery Options

June 22, 2000

Improving Millennium Digital Media’s Compliance With the Cable Customer Bill of Rights

May 10, 2000

Review of Woodland Park Zoo's Cash Handling Procedures

May 9, 2000

Seattle Conservation Corps Takes Steps to Improve Internal Controls

May 1, 2000

Special Study of Seattle Indian Services Commission

April 10, 2000

Seattle Public Utilities: Payment Center Cash Handling Review

March 22, 2000

Seattle City Light: Settlement Quality Meter Data Audit

February 22, 2000

City Improving Controls Over Claims Warrants

January, 2000

Performance Perspective - Understanding the Finances of Key Arena

December 8, 1999

Management Review of the Pike Place Market Preservation and Development Authority

November 9, 1999

Department of Design, Construction, and Land Use: Tracking Financial Management Improvements, January 1, 1997 through September 30, 1999

October 12, 1999

Seattle Public Library Capital Program: Quality Assurance Review Memorandum #1

September 29, 1999

Executive's Recommendations to Limit Bonuses

September 27, 1999

City of Seattle: Citizen Participation Processes

September 13, 1999

Improving Seattle Center's Management of the Monorail Contract

September, 1999

Performance Perspective - Effective Public Private Partnerships

August 20, 1999

Historic Seattle PDA's Management of the Good Shepherd Center

August 12, 1999

Seattle City Light Skagit Project: Skagit General Store Financial Performance Audit

August 10, 1999

Seattle Center Improving Cash Handling Procedures

July 20, 1999

Management Review of the City of Seattle's Deferred Compensation PlanProgram

July 16, 1999

Management Review of the City of Seattle's Pension Systems

July 13, 1999

Review of Rehabilitation and Emergency Assistance for City Homeowners (REACH) Program

May 6, 1999

Seattle City Light Skagit Project: Commute Trip Reduction Program

December 1, 1998

City of Seattle Misdemeanor Warrants

October 1998

City of Seattle Financial Condition Report 1988-1997

November 3, 1998

Organizational Review of Transportation Functions

August 19, 1998

Making the Most of GroupWise

August 11, 1998

Seattle Center Improves Procedures Regarding Oversight of Tenant Contracts

June 19, 1998

Skagit Housing: Alternatives for the Hollywood Development

April 24, 1998

Animal Control Improving Cash Handling Controls

March 19, 1998

Improvements at Purchasing Services

January 18, 1998

Sale of the Seattle City Light Building

January 7, 1998

Five Year Report: Audit Office Impact and Accomplishments

December 9, 1997

Making Strategic Use of Surplus Computers

November 26, 1997

Filipino Community of Seattle: Grant Compliance

November 24, 1997

Survey of Council Structures and Functions

November 20, 1997

Seattle Transportation's Response to Recent Audit Recommendations

November 18, 1997

Issues of Interest to the Office of City Auditor Regarding the Development of Large Computer Applications

November 6, 1997

City's Management Of Contract Amendments And Change Orders Needs Improvement 

October 17, 1997

Improvements: City Responds Positively To Recommendations Made In Our 1996 Report: Ratio of Staff to Managers in City Government

October 16, 1997

Seattle Police Department’s Management of Federal Grants For Certain Community Policing Projects

October 10, 1997

Memorandum regarding the development of a Citywide Accounting Policies and Procedures Manual

July 7, 1997

Improving Accountability Over Swimming Pools’ Cash Handling

April 18, 1997

Open Space Program - February 25, 1997 - with Addendum C: Open Space Program's Length of Time To Acquire Property

April 9, 1997

Seattle Police Department: Controls over Tickets

March, 1997

Performance Perspective - Different Frameworks; Same Goals

February 28, 1997

Transfer Stations: Cash Handling Management Letter

December 31, 1996

Patrol Officer Deployment

November 8, 1996

Performance Perspective - Creating a High Performance Program: The Performance Framework

November 5, 1996

Transportation Financial Management: Revenue Forecasting and Expenditure Management Are Improving

November 5, 1996

Transportation Expenditures: Compliance And Controls Are Good But Can Be Improved

October 30, 1996

Comparison of In-House Costs and Private Sector Prices for Selected Vehicle Maintenance Services

September 11, 1996

Information Technology: Dollars and Challenges

February 14, 1996

Department Progress in Implementing Audit Recommendations

January 25, 1996

Ratio of Staff to Managers in City Government

January 11, 1996

Striving for Efficiency and Effectiveness

December 29, 1995

Performance Perspective - Handling Cash

November 20, 1995

Animal Control

October 24, 1995

Department of Finance Taking Steps to Improve Internal Controls Over City-wide Travel Expenditures

October 24, 1995

Management Improvement at Freeway Park Garage

October 5, 1995

Seattle Center Improving Procedures to Ensure Tenants Are Reporting All Revenues and to Ensure Consistency of Contracts

August 21, 1995

Eligibility for Public Defense Management Letter

May 17, 1995

City-wide Collection of Accounts Receivable

April 18, 1995

Contracting for Court Services

January 11, 1995

Making Effective Use of Managed Competition

December 23, 1994

Seattle Police Department: Forfeiture Funds and Investigative Fund

October 31, 1994

Management Controls: A Basic Departmental Responsibility

October 31, 1994

Annual Status of Audit Recommendations

September 16, 1994

Seattle Can Reduce Long Distance and Cellular Telephone Charges

September 16, 1994

Focus on Performance

June 30, 1994

Seattle Engineering Department: 1992 Reorganization, Management of Accounts Receivable and Management Reports

June 10, 1994

Seattle Center: Redevelopment Levy Management Letter

March 31, 1994

Police Department: Evidence Room Management Letter

December 23, 1993

DHHS: Oversight of Housing Rehabilitation and Development Programs

December 20, 1993

Department of Finance: Review of the Insurance Broker Commission Account

November 4, 1993

Bumbershoot: Summary of Comptroller's 1991 and 1992 Findings

November 4, 1993

Bumbershoot: Market Forces Could Improve City Finances

November 2, 1993

Department of Finance: Bond Arbitrage System

October 5, 1993

Municipal Court: Oversight System in Place for Collection Services Contract

September 7, 1993

Utility Sole Source Consultant Contracts: Management Controls Need Strengthening

September 1, 1993

DCLU: Revenue Collection Process

April 1993

Woodland Park Zoo's Cash Receipting and Handling System