What is CARE?

The Community Assisted Response and Engagement (CARE) department is home to the Seattle’s 911 Center and provides alternative responses to public health and safety incidents. 

When you call 911 in Seattle for an emergency, we’re here to help 24 hours a day, 365 days a year, including for callers who need translation or those who are deaf or hard of hearing. Our 911 Center handles approximately 900,000 calls per year and coordinates the dispatch of police, fire, community crisis response, and medical teams for emergency situations, as well as managing non-emergency lines.