Service Request Form

Thank you for contacting the Customer Service Bureau.

Whether your contact concerns a compliment, complaint, comment, request for service, or suggestion, we are committed to listening to what you have to say. Please fill out the service request form. If you're a mobile phone user, download "Find It, Fix It," our mobile app.

Do not use the service request form to report urgent matters or emergencies.

For Urgent Matters:

Monday - Friday, 8 a.m. - 5 p.m.
Call 206-684-2489 (CITY)

For 24-Hour Emergency Services:

Police, Fire, Medic One 9-1-1
Seattle City Light 206-706-0051
Seattle Public Utilities 206-386-1800
Street Repair and Maintenance 206-386-1218