Find It, Fix It - Service Request Mobile App

Find It, Fix It App 

"Find It, Fix It" is a smartphone app offering mobile users one more way to report selected issues to the City of Seattle.

With Find It, Fix It, reporting an issue is as easy as snapping a photo with your smartphone, adding detailed information, and hitting submit. The map's "drag and drop" feature or the phone's own technology can be used to pinpoint the location.

Android users can download the app from the Google Play Store and iPhone users can download it from the App Store.

Download Find It, Fix It on the App StoreDownload Find It, Fix It App for Android

Service Request Types

Report vehicles parked in a public right of way more than three days.

Report bike lane maintenance needs, including issues with bike lane posts and other protection, chipped or faded bike lane markings, damaged bike racks, and obstructions in a bike lane or trail.

Report a clogged storm drain.

Report a pet that you have found within the City of Seattle.

Report graffiti, including what it is on — parking meter, utility pole or building — so it gets automatically routed to the appropriate department for response.

Report illegal dumping — junk, garbage or debris — on public property, including roadsides, open streets and paved alleys.

Report your own pet that you have lost within the City of Seattle. 

Report overgrown vegetation in public right of way areas or on City property.

Report off-leash dogs in Seattle parks not in a designated off-leash area; dogs in park playfields, playgrounds, fountains and beaches; or when dog owners are failing to pick up their dog’s feces in a park.

Make an inquiry regarding a parking concern.

Report damage or maintenance issues in City of Seattle parks.

Report a pothole.

Report overflows or damage to public litter cans on sidewalks.

Report a parking or maintenance issue with a shared scooter or bike.

Report issues related to snow and ice within the Seattle city limits.

Report damaged street signs.

Report a streetlight outage or damaged streetlight.

Report malfunctioning pedestrian and traffic signals and beacons, radar speed signs, and school zone and pedestrian rapid flashing beacons.

Report unauthorized encampments in City parks and rights of way.

This miscellaneous category is for making an inquiry or request not listed above, which will be processed by the City's Customer Service Bureau.

Customer Service Bureau

Address: 601 Fifth Ave., First floor, Seattle, WA, 98104
Mailing Address: PO Box 94726, Seattle, WA, 98124-4726
Phone: (206) 684-CITY (2489)
Fax: (206) 256-5160
Contact us
Hours: 8 a.m. - 5 p.m., Monday - Friday (except holidays)

Our hours: Monday-Friday, 8 a.m. to 5 p.m.