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If you are moving, you have 3 options to open and/ or close your account:
New customer requirements (if you are new to Seattle)
If you are new to Seattle and don’t have an account with us, you must call (206) 684-3000 to set up new accounts. This is to protect your identity.
Review the online process and gather the required information ahead of time. You will need:
Fill out all required information. We cannot process applications that are not complete. You will be alerted that your application has been successfully submitted. Applications are usually processed within 3 business days.
If you are opening your account you will be selecting utility services that will be billed to you. If you are closing an account you will be billed for services until the account is properly closed with an effective date, meter reading and forwarding address.