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Extra garbage is anything that doesn’t fit into your garbage can with the lid completely closed.
Put extra garbage in a plastic bag or your own garbage can (up to 32 gallons), and put it next to your regular garbage. The maximum weight for extra garbage is 60 pounds.
Effective April 1, 2019, $12.00 is charged for each extra bag, bundle or can (up to 32-gallons, maximum weight of 60 lbs). If you regularly have extra garbage, you may want to subscribe to a larger garbage can.
Schedule a bulky item collection
Call SPU Customer Service at (206) 684-3000 to request a bulky item collection. The person(s) responsible for the Combined Utilities Bill must be able to authorize charges on the account.
Charges for bulky item collections will appear on your Combined Utility Bill as follows:
Charges for curbside electronics recycling collections will appear on your Combined Utility Bill as follows:
Items must be placed outside on the customer's property, on a flat, level surface (no stairs) and easily accessible from the street. Items must be out at the collection point by 7AM the day following the call to schedule the pick-up, and will be collected within 5 business days (Monday through Friday only).
For most residential customers garbage and food and yard waste is collected once a week, and recycle every other week. Collections can be missed because of an exception made by the hauler or the customer.
The hauler may not collect for the following reasons:
The hauler will tag the container and note the account if any of these exceptions has occurred as reason for not collecting.
Before reporting a missed collection, check your container for any of the exceptions mentioned above and address it by removing excess, or incorrect, materials from the cart. Once the exception has been addressed, set the cart out on the next scheduled collection day for pick-up.
Missed Collections should be reported after 6:00 pm on your collection day, and within two business days of the Missed Collection.
If you report a missed collection, your account will be reviewed for any exceptions noted by the hauler. You will be notified of any exceptions and how to address it. If there are no exceptions noted on your account, a special collection will be scheduled for pick-up within 24 hours of receiving the report.
After missed collections have been reported multiple times for the same property, there will be an investigation to determine a solution. If the investigation into multiple missed collection reports determines customer error, a fee may be assessed for future special collections.