Seattle Public Utilities Mami Hara, General Manager/CEO

We are temporarily experiencing a high volume of email requests.
We are responding to the emails in the order in which they were received. While our goal is to respond to your email as quickly as possible, response time may be up to 10 business days. Thank you for your patience.

Contact Us

Customer Service - phone number 206-684-3000

24 Hour Emergency - Water, Sewer, Drainage - (206) 386-1800

General Question or Comments

Email a question about your account. (Responses in 3 – 5 business days)

Walk-in Payment Center Locations

Customer Service
SPU Residential Customer Service
Mon – Fri 7:30 AM – 6 PM
(206) 684-3000
Pay utility bill by phone
24/7 - toll free
(877) 398-3531
SPU Business Customer Service
Mon – Fri 7:30 AM – 5 PM
(206) 684-5800
SPU Development Services Office (206) 684-3333
Out of Area (800) 862-1181
City Light Information (electrical service)
Electrical outage hotline
(206) 684-7400
Seattle City Light Contact Information
Careers
SPU Human Resources (206) 684-5822
City of Seattle Job Line (recorded message) (206) 684-7999
Current City of Seattle Jobs
Claims
Filing a Damage Claim SPU_Claims@seattle.gov
Drainage and Sewer
Drainage & Sewer Maintenance (206) 386-1800
Drainage & Side Sewer Permits and Inspections (206) 684-5362
Engineering
Construction Management (206) 684-5068
Contract Bid Information (206) 684-5132
Garbage, Recycling, Food & Yard Waste
Report Missed Garbage, Recycling or Yard Waste Collection (206) 684-3000
Request a Change in Service (206) 684-3000
Commercial Hazardous Waste (King County) (206) 263-8899
Household Hazardous Waste (206) 296-4692
Apartment Garbage, Recycling & Food/Yard (206) 684-3000
Business Recycling (Green Business Program) (206) 343-8505
Garden Hotline (206) 633-0224
Recycling and Disposal Stations (206) 684-8400
How Do I Get Rid of an Item? AskEvelyn@seattle.gov
Report
Graffiti (206) 684-7587
Illegal Dumping (206) 684-7587
Surface Water Pollution (206) 684-7587
Media Relations
Media Relations (206) 684-7688
Volunteer and Community Programs
Adopt-a-Street (206) 684-7647
Creek Stewardship (206) 684-4163
Friends of Recycling (206) 684-8717
Spring Clean Neighborhood Cleanup (206) 233-7187
Storm Drain Stenciling (206) 684-7624
Volunteer
Water
Business Conservation (206) 343-8505
Residential Conservation (206) 684-7283
Drinking Water Quality (206) 386-1800
High Water Bill Inquiries (206) 684-3000
Report Water Main Leaks & Fire Hydrant Repairs (206) 386-1800
Water Availability Certificates and New Construction (206) 684-3333
Water Inspections (206) 684-5800
Cross Connection Control & Backflow Assembly Testing (206) 684-3536
Watershed Tours (206) 733-9421

City of Seattle Phone Directory

UTILITY BILL MAILING ADDRESS

  • City of Seattle
  • PO Box 35177
  • Seattle, WA 98124-5177

ASK FOR A TRANSLATOR

  • Call (206) 684-3000
  • Press 2, then 3.
  • An operator will answer.
  • Ask for someone who speaks your language.