ORCA Opportunity for SHA Tenants

UPDATE: ORCA Opportunity is still providing replacement cards for the Seattle Housing Authority Pilot. As we adjust our work to prevent the spread of COVID-19, we will have limited access to our phone system. Thank you for your patience as it may take 1-2 days to return your calls.

In June 2019, SDOT and SHA launched a pilot that provides 12-month ORCA cards to SHA tenants. The ORCA cards provide no cost, unlimited transit on King County Metro, King County Water Taxi, Seattle Streetcar, Sound Transit, Community Transit, Pierce Transit, Kitsap Transit, Everett Transit, and Seattle Center Monorail. The ORCA cards may not be used on Washington State Ferries. 

To be eligible tenants must live in a pre-selected SHA property, be ages 19 - 64, and live in a household with less than 30% of the Area Median Income (AMI).  The SHA pilot is funded for 12 months, June 2019 - May 2020. As of October 2019, distribution of new cards is closed. Beyond this point, the program will be subject to funding availability. All current cards are valid through May 31, 2020.   

All replacement ORCA cards will be handled by Seattle Department of Transportation and will be mailed to tenants. Each tenant is only eligible for 2 replacement cards. SDOT does not offer in-person replacement cards.  Each tenant is only eligible for 2 replacement cards. 

If you have any additional questions, please email ORCAOpportunity@seattle.gov or call/text 206-256-ORCA (6722). For more information about the ORCA Opportunity Program, please see the ORCA Opportunity FAQ