Payment Centers

Click below for various locations where you can pay your cable bill or drop-off/ exchange equipment with your cable provider.

CenturyLink Logo

Payments Only (no equipment):

Bill Payments

In-person bill payments can be made at many locations across Seattle. This includes at many QFC, Safeway, Walgreens, and Fred Meyer stores.

To find a bill payment location near you call CenturyLink at (866) 449-1980 during normal business hours of 8:00 am - 6:00 pm Monday - Friday, and 9:00 am - 5:00 pm Saturdays.

You can also look-up locations at https://www.centurylink.com/home/help/account/pay-bill/pay-in-person.html

Equipment Returns

All customer equipment returns are handled by mail. CenturyLink will provide a prepaid return label for you to return cable television equipment by U.S. mail, or similar service, at no cost to you.

Call CenturyLink at (866) 449-1980 to request a return label.

Comcast

Payments and Equipment Drop/Exchanges

Note: **Service Centers at Northgate Mall and South Lake Union are temporarily closed for COVID-19 precaution. During this time, please call Comcast service at (800) 266-2278 for help will bill payments, equipment issues or other services needs.**

 

Comcast Xfinity Store
401 NE Northgate Way, #400
Seattle WA 98125
(Inside Northgate Mall, on the Southeast side, Entrance F)

Hours: Mondays - Saturday 10:00 am - 9:00 pm
Sundays 11:00 am - 7:00 pm

Comcast Xfinity Store
2202 Westlake Ave, Suite 116
Seattle, WA 98121
(Above Whole Foods)

Hours: Mondays - Saturday 9:00 am - 7:00 pm
Sundays 11:00 am - 6:00 pm

Wave Broadband

Payments and Equipment Drop/Exchanges

Wave Retail Store

4766 1st Ave S
Seattle, WA 98134

Monday - Saturday: 9:00 a.m. to 6:00 p.m.

* Please note that the old Rainier Ave S. location is closed.

If you have any issues with the customer service center relocation, please let the City's Office of Cable Communications know and submit your input here: Comment, Question or Complaint?


Mail Wave payments to:
Wave Broadband
P.O. Box 35164
Seattle, WA 98124-5164