Payment Centers

Click below for various locations where you can pay your cable bill or drop-off/ exchange equipment with your cable provider.

CenturyLink Logo

Payments Only (no equipment):

Bill Payments

In-person bill payments can be made at many locations across Seattle. This includes at many QFC, Safeway, Walgreens, and Fred Meyer stores.

To find a bill payment location near you call CenturyLink at (866) 449-1980 during normal business hours of 8:00 am - 6:00 pm Monday - Friday, and 9:00 am - 5:00 pm Saturdays.

You can also look-up locations at https://www.centurylink.com/home/help/account/pay-bill/pay-in-person.html

Equipment Returns

All customer equipment returns are handled by mail. CenturyLink will provide a prepaid return label for you to return cable television equipment by U.S. mail, or similar service, at no cost to you.

Call CenturyLink at (866) 449-1980 to request a return label.

Comcast

Payments and Equipment Drop/Exchanges

Xfinity Store
401 NE Northgate Way, #400
Seattle WA 98125
(Inside Northgate Mall, on the Southeast side, Entrance F)

Hours: Mondays - Saturday 10:00 am - 9:00 pm
Sundays 11:00 am - 7:00 pm

Xfinity Store
2202 Westlake Ave, Suite 116
Seattle, WA 98121
(Above Whole Foods)

Hours: Mondays - Saturday 9:00 am - 7:00 pm
Sundays 11:00 am - 6:00 pm

Note: Effective Sept 17, 2018 Comcast has permanently closed the Seattle Customer Service Center on 2645 Stone Ave NorthCustomers can now use the Northgate Xfinity Store.

Wave Broadband

Payments and Equipment Drop/Exchanges

*Please Note: On November 20, 2019, Wave's Seattle customer service center location will be relocating to:

New Wave Retail Store
4766 1st Ave S
Seattle, WA 98134

*The Rainier Ave S. location below will close permanently on November 19th, 2019 at 7 pm.

Closing Wave Retail Store
502 Rainier Ave S #101
Seattle, WA 98144

If you have any issues with the customer service center relocation, please let the City's Office of Cable Communications know and submit your input here: Comment, Question or Complaint?


Mail payment to:
Wave Broadband
P.O. Box 35164
Seattle, WA 98124-5164