Deaf and Interpreter Services

Deaf and Hearing Impaired

NOTE: Callers using TTY equipment must dial 9-1-1 to reach police, fire and emergency medical assistance.

  • To assist hearing impaired callers, every 9-1-1 phone console in the Seattle Police 9-1-1 Center is equipped with a Text Telephone (TTY) machine
  • Each calltaker is trained in the procedures to answer these calls.
  • Frequent test calls are done to assure that calltakers maintain their TTY skills.

Interpreter Services

  • Call takers have immediate access to interpreters who can assist them in communicating with callers
  • The 9-1-1 call taker will connect you to an Interpreter, and they will coordinate their assistance.

To access interpreter services:

  • Call 9-1-1 and in English, state that this is an emergency (either fire or medical) and what language (or dialect) you speak.
  • The operator will conference the call with an interpreter.
  • Let the interpreter control the conversation.


Adrian Diaz, Chief of Police
Address: 610 5th Avenue, Seattle, WA, 98104-1900
Mailing Address: PO Box 34986, Seattle, WA, 98124-4986
Phone: (206) 625-5011
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The Seattle Police Department (SPD) prevents crime, enforces laws, and supports quality public safety by delivering respectful, professional, and dependable police services. SPD operates within a framework that divides the city into five geographical areas called "precincts".