Seattle Department of Human Resources Bobby Humes, Director


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Take Charge! Wellness Newsletter

The Seattle Department of Human Resources produces a monthly newsletter to help you take charge of your health with information and resources on important topics that are of the most interest to City employees such as heart disease, understanding and recovering from back pain, healthy relationships, and cancer prevention.

We hope these tips on good nutrition, exercise, preventive care, and managing chronic disease give you the necessary tools to take better care of yourself and your family. The newsletter also includes suggestions on how to use your benefits effectively, saving you and your family money as you take good care of your health and well-being.

This month's edition — October 2019 Edition

Focus on Wellness

Health Risk Assessment

Ready to work on a healthier lifestyle? Complete a confidential health risk assessment and receive a personalized action plan. The assessment is available to employees and their family members age 18 and over with City medical benefits.

Aetna members: Log into your account at to access "Simple Steps to a Healthier Life". Take the online health assessment to determine your health risks. Receive a health report and personalized action plan plus the support of 10 online programs.

Kaiser Permanente members: Log into your account at and select "Health Profile" to complete. Your report assesses how you're managing your health, and suggests actions to lower your risk for certain diseases and conditions. Free lifestyle coaching is included for those that trigger a risk for stress, tobacco, nutrition, and physical activity.

Personal Health Record

You and your adult family members covered on a City medical plan can access a secure, personal electronic health record. Components include a detailed health history, integrated information, and personalized messages and alerts. Once you turn on your personal health record, your claims data will be added.

  • Set up your personal health record:
    • Aetna: Log into; choose Personal Health Record
    • Kaiser Permanente: Log into; select Online Medical Record
  • Add prior medical procedures and non-claim health information:enter your health history, family health history, non-prescription drugs and vitamins
  • Bring or email your health summary to your provider so they have a complete record of your health

24-Hour Nurse Consultation

Have a condition or illness question? Call a nurse any time. Employees and covered adult family members with City medical coverage have access to nurse consultation by phone.

Aetna's Informed Health Line:

Kaiser Permanente's Consulting Nurse Services:
Seattle: 206-901-2244
Tacoma: 253-596-3400
All other areas: 1-800-297-6877

Preventive Care

Preventive care is available through most City of Seattle medical plans, subject to applicable copays and co-insurances. Services may include flu shots, immunizations, mammograms, routine physical exams, well woman care, colon cancer screenings, and well baby care. Contact your health care provider to make a preventive care appointment.

Disease Management

Aetna Health Connections
Aetna Health Connections is a disease management program aimed at helping individuals with chronic conditions. The program addresses 37 common chronic diseases and conditions such as hypertension, diabetes, low back pain, obesity, migraines, and asthma. Additionally, Aetna Health Connections nurses and clinicians can provide support if an individual suffers from more than one condition. See the chart below for a list of the supported diseases and conditions.

Individuals may be identified for Health Connections participation through their physician or self-referral. Requests may be submitted through the Aetna Navigator website at, Aetna patient management staff, or by submitting medical or pharmacy claims data. You also may enroll by calling 1-866-269-4500. Supported diseases and conditions in the Health Connections program are listed below:





Congestive Heart Failure

Asthma (adult & children)


Breast cancer

Diabetes (adult & children)

Chronic obstructive pulmonary disease

Rheumatoid arthritis

Lung cancer

Coronary artery disease




Peripheral artery disease


Chronic low back pain

Prostrate cancer




Colorectal cancer

Cerebrovascular disease/stroke



General cancer





GERD (gastro esophageal/
reflux disease)



Peptic ulcer disease


Chronic kidney disease

IBD (Crohn’s disease  & ulcerative colitis)

Seizure disorders

Sickle cell  disease (adult & children)

Chronic hepatitis


Cystic fibrosis



End-stage renal disease



Low back pain






Hypercoagulable state