Phase 2: What does it mean?

King County has entered Phase 2 of Washington's Safe Start plan. Phase 2 allows certain businesses and activities to resume under strict public health and safety guidance. These businesses include manufacturing, construction, real estate, photography, pet grooming, in-home/domestic services (nannies, housecleaning, etc.), retail (in-store purchases allowed with restrictions), professional services/office-based businesses (telework remains strongly encouraged), personal services (hair and nail salons/barbers, tattoo, etc.), fitness and training studios (at 30 percent capacity or no more than 5 participants per session) and restaurants/taverns (at less than 50 percent capacity, table size no larger than five, and no bar-area seating).

Use our toolkits to help reopen your business

As a business owner, it can be tough to keep up with changing guidelines during COVID-19. To help keep your business running and your staff healthy, the City has compiled State guidelines and resources into accessible toolkits in multiple languages. In these toolkits, you'll find checklists, financial resources, printable flyers, and more. We will continue to update these toolkits and relay information from the State as soon as we have it. Please note that Businesses can only open once they can meet all requirements in the guidance outlined on the State Department of Health's website. All guidance is subject to change at any time.

Two restaurant workers behind a counter

Restaurants and Taverns

Indoor dine-in service is permitted at 50% building occupancy, outdoor service is permitted at 50% capacity as long as the City has previously granted you a permit, you cannot serve parties with more than five guests, and cannot provide bar seating, buffet, or salad bar.

See Restaurants and Tavern Toolkit

Other languages:

Retail clerk at work

In-Store Retail

In-store retail businesses are permitted to operate at 30 percent of building occupancy, and they must prioritize pickup/delivery and contactless pay options.

See In-Store Retail Toolkit

Other languages:

Workers gathered around a conference table

Professional Services

Professional services are defined as accountants, architects, attorneys, engineers, financial advisors, information technologists, insurance agents, tax preparers, and other office-based occupations that are typically serving a client base. Professional services businesses are permitted to operate at 50 percent of building occupancy, and they must limit indoor client interactions to 30 minutes.

See Professional Services Toolkit

Other languages:

Masked hairdresser

Personal Services

Personal services are defined as cosmetologists, hairstylists, barbers, estheticians, master estheticians, manicurists, nail salon workers, electrologists, permanent makeup artists, tattoo artists, cosmetology schools and esthetics schools. Personal services businesses are permitted to operate at 50 percent of building occupancy, one-on-one services are permitted.

See Personal Services Toolkit

Other languages:

Weights at the gym in a rack

Fitness and Training

Fitness and training studios must not exceed five participants per session and cannot exceed 30 percent of the buildings normal occupancy; staffed indoor tennis facilities are permitted for singles and doubles play and small group instruction provided that groups do not exceed five people, and social distancing is maintained; no in-facility childcare allowed; showers, pools, basketball courts and other group athletic areas, hot tubs, saunas, steam rooms and tanning beds should be closed; and locker room use should be limited to restroom and handwashing use.

See Fitness and Training Toolkit

Other languages:

Worker washing windows in a house

Domestic Services

The Washington State Department of Health requires that all individuals, households and businesses who engage domestic services and domestic service workers comply with providing Personal Protective Equipment (PPE) for domestic workers at no cost to the worker; limiting face-to-face interactions with domestic workers whenever possible and/or leave the household while services are being performed; and frequently clean and disinfect frequently touched objects and surfaces.

See Domestic Services Toolkit

Other languages:

Stay Informed about COVID-19


Washington State Novel Coronavirus Call Center: (800) 525-0127 and press #

If you have questions about what is happening in Washington state, how the virus is spread, and what to do if you have symptoms. This helpline is open from 6 a.m. - 10 p.m. every day.

King County Novel Coronavirus Call Center: (206) 477-3977

If you are a King County resident and have symptoms of COVID-19 or questions. This helpline is open from 8 a.m. - 7 p.m. every day. The operators are able to connect with a third-party interpreter.

Additional Websites

OED is committed to supporting our small businesses as we work together to mitigate the economic impacts of COVID-19. Our weekly webinars have transitioned to every other week. In these webinars, we will hear about the impacts you are experiencing [...]
The City of Seattle’s Office of Economic Development (OED) is committed to keeping you updated about new developments in these quickly changing and challenging times. In this weekly blog, we’ll provide you with news and information about new policies [...]
On Thursday, June 18, the Only in Seattle (OIS) team hosted a webinar with neighborhood business districts and partners to provide relevant and timely information for small businesses. The OIS team coordinates with Seattle’s neighborhood business [...]

Frequently Asked Questions

Households, individuals and businesses who need more specific guidance can request assistance at the Washington State Coronavirus Response page (English only), call the State of Washington's Department of Labor & Industries at 1-800-547-8367, interpretation available or can contact staff from the City's Office of Economic Development for assistance at 206-684-8090, interpretation available.

King County entered Phase 2 on June 19, 2020. The Department of Health can revoke these privileges at any time. For example, if the number of COVID-19 cases increase, we may go back to Phase 1.5 or Phase 1.

The City will continue to relay information from the State as soon as we have it. Any materials the City creates will be accessible and available in-language. In the meantime, you should visit the Washington State Department of Labor & Industries (L&I) website (English only) for additional reopening guidance. You can also find an overview of the Governor's Safe Start Washington plan here (English only). The City of Seattle's Office of Economic Development (OED) has a comprehensive resource page for small businesses, nonprofits, and workers impacted by COVID-19. This page will be updated as more information on the State's guidance for reopening becomes available

The City of Seattle heard from many business owners who are searching to buy both small and large quantities of face coverings. And we've also heard from our midsize manufacturers, who are the backbone of Seattle's economy, that many of them are changing their output to better serve the needs of their customers during the COVID-19 pandemic. That's why the City of Seattle created the Seattle Protects online marketplace to help businesses, nonprofit organizations, and residents purchase face coverings from local manufacturers. Visit to find masks for your employees today.

If you experience or witness harassment or an act of bias, report it to the Seattle Office for Civil Rights Anti-Bias hotline at 206-233-7100. You can also report online at

If it is an emergency, please call 9-1-1 immediately.

We'd like to recognize the U.S. Digital Response for their significant partnership to help bring this content to Seattleites.