As a pioneering city of the information age, Seattle is no stranger to change. With the pace of technological advancements accelerating, City Light is at another pivotal moment in its history. The 2019-2024 Strategic Plan builds on the utility’s legacy of bold, visionary action by candidly addressing these challenges and developing solutions befitting our adaptive, resilient organization.
Through strategic initiatives in the 2019-2024 Strategic Plan, City Light is developing a comprehensive, multi-pronged response to the challenges faced by the utility. From standing up enterprise-wide process improvement teams to building a customer relationship hub to exploring additional opportunities for clean energy, City Light is investing heavily in a more flexible and responsive organization. As customer demand for new products and services continues to increase, so will the utility’s unwavering dedication to answering that demand. And, as always, City Light’s efforts to combat climate change and advance social equity guide the utility’s work.
Together, these initiatives will maintain City Light’s status as a reliable, values-driven nonprofit energy partner and deepen its commitment to community and the environment - a utility of the future, working for you today.
Have a question or a comment to share with us? Email us as scl_strategicPlan@seattle.gov