Seattle City Light DEBRA SMITH, General Manager and CEO
Seattle neighborhoods and downtown
Take Winter By Storm

Types of Outages
What to Do
When the Power Goes Out
The Right
Outages: Planned and Unplanned


Please do not send email to report outages. Call 206.684.3000. Call 206.684.7400 for the Outage Hotline (recorded message). Thank you.

Unplanned Outages

Seattle City Light has a reputation for providing reliable electric service, but some circumstances are beyond our control. Wind storms, snow storms, car accidents involving utility poles, equipment vandalism and excavations of underground lines by citizens or rodents are repaired by our work crews as soon as possible.

If your power does fail, check your fuse box for a blown fuse or tripped circuit breaker. If this is not the cause, please report the outage by calling 206.684.3000 between 7:30 a.m.- 6 p.m. If it is after hours, and it is an emergency (downed wires or poles, vault fires, etc.) please call 206.706.0051. Just looking for information? Call our Power Outage Hotline at 206.684.7400. If your area isn't mentioned, please stay on the line to report it.

In the event of widespread outages, please be patient. High call volumes can cause delays in your call getting through.  

Planned Outages

Certain outages are planned to allow our crews to safely maintain, repair or upgrade equipment. When we must disconnect your power we make every effort to provide advance notice by mail, phone or a visit. We appreciate your patience during such inconveniences.

Caduceus, the medical symbol
Life Support
Life Support Equipment
If anyone in your residence is dependent on electrically powered life-support equipment, please let us know as soon as possible. Customers relying on any electric life-support should have emergency backup and know how to operate it. Make sure it has an alarm system to alert you if the power goes out. City Light has a program for persons using certified Life Support Equipment to increase your visibility to us and to help you be more prepared for outages and know how to contact us quickly for outage related information. For more information on the program and how to register, click on Life Support Equipment Program or call 206.684.3020

Take Winter By Storm Home
Click here for more contact information! Seattle City Light
Outage Hotline:

Downed power lines are extremely dangerous.
Stay at least 20 feet away from any downed lines.

carbon monoxide

Barbecue Grills and Portable Generators - two sources of carbon monoxide to avoid bringing indoors.