Winter in North Cascades National Park
Seattle City Light DEBRA SMITH, General Manager and CEO
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Contact City Light

Customer Service Center

Direct general questions and account questions to:


Monday - Friday, 7:30 am to 6:00 pm
Or email by clicking here.

Save Energy and Money

Direct energy savings or renewable power questions to:


Or email

Outage Hotline

Report outages and check that status of outages:


Or check the online outage map here.


Report a malfunctioning streetlight to:


Or submit through online form here.
Check the status of a reported streetlight on the Streetlight Tracker Map.

Electrical Service Connections

Direct electrical service questions to:
North of Denny Way 206.615.0600
South of Denny Way 206.386.4200

Account Executives

Large industrial and commercial customers can direct questions to their Account Executive:


Or email

Filing a Claim

Find details on the claim filing process, frequently asked questions and links to the Claim for Damages, visit the City's website or call the City's Customer Service Bureau at 206-684-2489.


Direct website technical errors and questions to:

City of Seattle Phone Directory

For phone numbers and contact information for all City of Seattle departments, click here.

Public Disclosure Requests

Please use the City of Seattle Public Records Request Center to submit a public disclosure request.
Mary Doherty 206-684-3179
Matt Cantrell 206-684-7998

Related Content

Pay My Bill
Options for receiving and paying your utility bill.

Save Energy and Money
Information on rebates, energy saving tips, and renewable energy programs.

contact us

Call Customer Service at
Or email by clicking here.

Utility Discounts
SAVE 60%
The Utility Discount Program is a great way to lower bills.


  • Contact Seattle City Light

    700 5th Avenue
    Suite 3200
    P.O. Box 34023
    Seattle, WA 98124-4023

    Account & General Questions:

    Contact Us