Public-facing Counters Temporarily Closed Beginning March 16

To protect the health and safety of our staff and customers, and to help mitigate the impact of COVID-19, we will temporarily close our public-facing customer service counters starting Monday, March 16 through Monday, May 4. The City will continue to re-assess this date leading up to it to see if we're able to resume services while still preserving the guidelines given by Public Health Seattle & King County.  

You can still reach us via phone, online and e-mail and make online payments.

Payments for Seattle City Light and Seattle Public Utilities can be made:

  • Online at seattle.gov/light/paymybill
  • Or, by mailing or dropping a check or money order to drop boxes at the City's Customer Service Centers outside of downtown Seattle. Locations can be found at www.seattle.gov/customer-service-centers

Money orders are available free of charge at any Wells Fargo branch in Seattle city limits. Include the following information with your check or money order when depositing it at a drop box location:

  • Your name and contact information, so we can reach you if there are questions.
  • The bill or invoice you received OR
  • The account number or invoice number you are paying.
  • If you do not have an account number or invoice number, please provide the department contact, name and/or phone you are working with.

Your payment will be processed as soon as possible.Pet licenses can be purchased at: seattle.gov/animal-shelter/license   
Court tickets can be paid at: seattle.gov/courts/tickets-and-payments  We apologize for any inconvenience. Stay up to date with COVID-19 updates and public health recommendations at kingcounty.gov/covid