1
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Ready?

2
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(speaking in Mandarin) Ni hao.

3
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Hello.

4
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(speaking in Spanish) Beinvenidos a la...

5
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(speaking in Vietnamese)
...Seattle King County Clinic.

6
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Today we have had four folks

7
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to do recordings

8
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in the top four languages

9
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English, Spanish, Vietnamese

10
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and actually we do

11
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Cantonese and Mandarin.

12
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So I guess that would be five.

13
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(speaking in Mandarin)

14
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This is the very first part

15
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where we can kind of

16
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put them at ease

17
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and give them some general instruction

18
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and direction of what to expect.

19
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(speaking in Vietnamese)

20
00:00:31,765 --> 00:00:32,966
It's not always easy

21
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for people to approach you

22
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with a question

23
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or to ask what they need to ask.

24
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Please be back by 5:30 a.m...

25
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when we distribute tickets.

26
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(speaking in Mandarin)

27
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This is one of those small details.

28
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It really helps patients feel comfortable

29
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to feel a little more at ease

30
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in their surroundings.

31
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(speaking in Spanish)

32
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No, I'm not a pro,

33
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but really I do enjoy doing it.

34
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And really

35
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I just want to use my skills,

36
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my time, my hours, everything that I can

37
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just to help this to be possible.

38
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(speaking in Spanish)

39
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Please remember to wear your mask.

40
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(speaking in Vietnamese)

41
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(speaking in Mandarin)

42
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It is awesome listening to the languages

43
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and we appreciate it so much.

44
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Okay. Thank you.