>>> MEETING OF THE PUBLIC
SAFETY AND HUGE SERVICES
COMMITTEE WILL COME TO ORDER.
WILL THE CLERK PLEASE CALL THE
ROLL?
>> COUNCILMEMBER LEWIS.
>> PRESENT.
>> COUNCILMEMBER MOSQUEDA.
COUNCILMEMBER NELSON.
>> PRESENT.
>> COUNCILMEMBER PEDERSEN.
>> PRESENT.
>> CHAIR HERBOLD.
>> HERE.
>> COUNCILMEMBER MOSQUEDA IS
EXCUSED.
>> NEXT WE'LL BE HEARING AN
UPDATE FROM THE MAYOR'S OFFICE
ON THE WORK PLAN FOR THE 911
CALL ANALYSIS IN SCOPING AN
ALTERNATIVE RESPONSE.
THEN WE'LL BE HEARING AN
OVERVIEW OF 988, AND THE
BEHAVIORAL HEALTH CRISIS SYSTEM
FROM KING COUNTY, AND CRISIS
CONNECTIONS.
AND FINALLY, WE'LL BE HAVING
ANOTHER DISCUSSION ABOUT THE
LEGISLATION REGARDING
INVESTIGATIONS OF THE CHIEF OF
POLICE.
THE INTENT IN THIS COMMITTEE
MEETING IS TO MOVE THE
SUBSTITUTE VERSION AND SO THAT
WILL BECOME THE VERSION BEFORE
THE COMMITTEE FOR FINAL
CONSIDERATION AT THE JULY 12th
MEETING.
WE'LL KNOW APPROVE OUR AGENDA
FOR OUR COMMITTEE MEETING
TODAY.
IF THERE'S NO OBJECTION,
TODAY'S AGENDA WILL BE ADOPTED.
HEARING, SEEING NO OBJECTION,
TODAY'S AGENDA IS ADOPTED.
AT THIS TIME, WE'LL TRANSITION
INTO PUBLIC COMMENT.
I WILL MODERATE THE PUBLIC
COMMENT PERIOD IN THE NUMBER OF
WAY.
BECAUSE THE NUMBER OF SPEAKERS
SIGNED UP TO TESTIFY THIS
MORNING, EACH SPEAKER WILL BE
GIVEN TWO MINUTES TO SPEAK.
I WILL ALTERNATE BETWEEN IN
PERSON AND ONLINE SPEAKERS.
IF YOU HAVE NOT YET REGISTERED
TO SPEAK, BUT WOULD LIKE TO,
YOU CAN SIGN UP BEFORE THE END
OF THE PUBLIC COMMENT SECTION.
>> ONCE I CALL A SPEAKER'S
NAME, YOU WILL HEAR A PROMPT,
AND ONCE YOU'VE HEARD THAT, YOU
WILL NEED TO PRESS STAR 6 TO
UNMUTE YOURSELF.
PLEASE BEGIN BY STATING YOUR
NAME, AND THE ITEM TO WHICH YOU
ARE ADDRESSING.
ONCE THE SPEAKER HEARS THAT
CHIME, WE ASK THAT YOU WRAP UP
YOUR PUBLIC COMMENTS.
IF SPEAKERS DO NOT END THEIR
PUBLIC COMMENTS AT THE END OF
THE ALLOTTED TIME, THE
SPEAKER'S MICROPHONE WILL BE
MUTED FOR TEN SECONDS TO ALLOW
US TO HEAR FROM THE NEXT
SPEAKER.
WE ASK THAT YOU PLEASE
DISCONNECT FROM THE LINE IF
YOU'VE CALLED IN, IF YOU PLAN
TO CONTINUE FOLLOWING THE
MEETING, YOU CAN LISTEN IN, OR
WATCH ON THE SEATTLE CHANNEL.
WE HAVE THREE PEOPLE SIGNED UP.
WE'LL START WITH OUR FIRST
PERSON SIGNED UP TO SPEAK WITH
US REMOTELY.
THAT WILL BE HOWARD GALE.
HOWARD WILL BE FOLLOWED BY
MARGARITE RACHARD.
HOVERED.
HOWARD.
>> GOOD MORNING.
COMMENTING ON OUR FAILED POLICE
ACCOUNTABILITY SYSTEM.
TODAY IS DAY FOUR OF THE KING
COUNTY INQUEST INTO THE SPD
INQUIRY INTO THE MURDER OF
CHARLENE LYLES.
SHE WAS MURDERED JUST BEFORE
LEGISLATION THAT WAS PASSED.
DEATH AND HARM OVER THESE LAST
FIVE YEARS.
MY OP-ED DOCUMENTED TO HAVE
TWICE AS MANY PEOPLE
EXPERIENCING A HEALTH CRISIS
WERE KILLED BY THE SPD.
THE COUNTY INQUEST PROCESS
CONTINUING THIS NEXT WEEK,
WHICH HAD BEEN OPPOSED BY THE
CITY OF SEATTLE IS A SMALL
MEASURE OF ACCOUNTABILITY THAT
OUR CITY LEADERS CONTINUE TO
IGNORE, BECAUSE THE POLICE
ACCOUNTABILITY SYSTEM HAS
DEEMED THEM LAWFUL.
HERBOLD, YOU SAID WE ARE
ALREADY ASHAMED.
WHAT I'M ASKING IS FOR YOU TO
PLEDGE ON A DIFFERENT WAY OF
DOING THINGS.
YET, OUR CITY WENT ON TO MURDER
FREDERICKS JR., DERRICK HAYDEN,
AND THE PERSON STILL UNNAMED ON
BEACON HILL IN JANUARY.
THESE ARE ALL PEOPLE
EXPERIENCING A BEHAVIORAL
HEALTH CRISIS LIKE CHARLEENA,
ALL KILLED QUOTE LAWFUL AND
PROSECUTOR.
YOU PROMISED AFTER CHARLEENA,
THE RESULTS WOULD BE DIFFERENT,
AND THEY HAVE BEEN.
THEY HAVE BEEN WORSE.
IF YOU WANT TO PAY JUSTICE TO
THE MEMORY OF CHARLEENA, THEN
CREATE DIRECT COMMUNITY CONTROL
OF POLICE ABUSE INVESTIGATIONS,
POLICE DISCIPLINE, AND POLICE
POLICY.
LOOK FORWARD TO A FUTURE OF
JUSTICE AND NOT BACKWARDS TO A
MYTHICAL PAST AND PROMISES THAT
WE NOW KNOW, FIVE YEARS LATER,
WERE CLEARLY FALSE.
>> THANK YOU, HOWARD.
OUR NEXT SPEAKER IS MARGARITE,
AND MARGARITE WILL BE FOLLOWED
BY JOHN WILLIAMS.
>> MY NAME IS MARGARITE, AND I
AM NOT NEW TO THIS.
LIKE SOMEBODY SAID, I'M TRUE TO
THIS.
BEING AS IT MAY WITH THE
INQUEST PROCESS, I'M UNDER THE
UNDERSTANDING THAT THE S.W.A.T.
TEAM WAS THERE, BECAUSE OF THE
FAMILY, I DON'T KNOW THE TYPE
OF INCIDENT.
IT DOESN'T MATTER TO ME, I JUST
THINK IT'S TIME TO DISSOLVE
EVERYTHING THAT'S NOT WORKING.
THE COMMUNITY POLICE COMMISSION
IS NOT WORKING.
THERE'S NOTHING WORKING IN
TERMS OF WHAT YOU FEEL OUR
RELATIONSHIP SHOULD BE FROM LAW
ENFORCEMENT, OKAY?
AND SO, I'M SAYING, WHAT ARE
YOU GOING TO DO NOW?
YOU CAN BE ON YOUR OWN TIME
CLOCK, AND SOME WAVE WILL COME
THROUGH HERE AND YOU SAY, WHAT
JUST HIT?
WELL THE PANDEMIC.
IF YOU GO TO RECORDINGS LIKE
YOUR FACE HAS TO BE -- OKAY,
JUDGE SPEARMAN.
BUT IN ALL ESSENCE, I'M SAYING
WHAT IS NOT WORKING IS WHAT
YOU'RE DOING ILLEGALLY, BECAUSE
IF YOU WERE DOING SOMETHING
LEGAL, THINGS WOULD CHANGE AND
THAT STUFF WHERE THOSE PEOPLE,
YOU PAY THEM OFF, THE FAMILY
OFF, AND THEN YOU TURN AROUND,
THEY'VE GOT TO FIGURE OUT
WHETHER OR NOT THE POLICE DID
RIGHT OR WRONG.
THAT'S TOO MUCH DRAMA.
THAT'S TOO MUCH TRAUMA.
THAT'S JUST TOO MUCH FOR
ANYBODY TO GO THROUGH.
AND I'M ALMOST CERTAIN THAT
TEMPERS ARE FLARING, BECAUSE
YOU KNOW, HOW ARE YOU GOING TO
BE CALM IN SOMETHING LIKE THAT?
AND THE WOMAN WAS THE
INDIGENOUS BLACK WOMAN, AND SHE
WAS PREGNANT.
SHE HAD FOUR CHILDREN LEFT
BEHIND.
I WASN'T -- NO TASER, BUT TASER
IS SUPPOSED TO BE ON YOU, AND
IN OPERATION.
SO I'LL BE BACK, BECAUSE MY
TIME IS UP.
EXPIRED.
>> THANK YOU.
OUR LAST SPEAKER IS JOHN
WILLIAMS.
MR. WILLIAMS IS SHOWING AS NOT
PRESENT.
WE WILL JUST GIVE IT A COUPLE
SECONDS TO SEE IF THAT CHANGES.
I AM NOT SEEING MR. WILLIAMS AS
PRESENT, SO WITH THAT, WE WILL
END OUR PUBLIC COMMENT PERIOD
FOR THE DAY.
THANK YOU, EVERYONE, FOR
JOINING US.
WILL THE CLERK PLEASE READ IN
AGENDA ITEM NUMBER 1.
>> AGENDA ITEM 1, APPOINTMENT
OF JEREMY WOOD AS MEMBER,
COMMUNITY POLICE COMMISSION FOR
A TERM TO DECEMBER 31, 2022.
>> THANK YOU SO MUCH.
SO WE'RE JOINED BY DEPUTY MAYOR
HARRELL, SENIOR DEPUTY MAYOR
HARRELL FOR THIS PARTICULAR
APPOINTMENT.
AM I CORRECT IN THAT THIS IS A
HYBRID PRESENTATION?
DO WE HAVE JEREMY WITH US
VIRTUALLY?
EXCELLENT.
GOOD MORNING, JEREMY.
>> GOOD MORNING.
>> THANK YOU FOR JOINING US.
WITH THAT I'LL JUST HAND IT
OVER TO SENIOR DEPUTY HARRELL
FOR THE APPOINTMENT, AND MAYBE
SAY A FEW WORDS ABOUT THE CPC.
>> ABSOLUTELY.
MR.WOOD HAS COME HIGHLY
RECOMMENDED BOTH BY THE CBC
MEMBERS AS WELL AS FORMER
MEMBERS, TAKING OVER THE
POSITION THAT WAS HELD BY
COMMISSIONER COLLEEN
ECKELHAWK, AS A PRACTICING
ATTORNEY, AND FORMER ASSISTANT
CITY ATTORNEY, AND LIVED IN
EXPERIENCE WITH OUR INDIGENOUS,
AND TRIBAL COMMUNITIES.
HE HAS FAMILY WHO ARE FORMERLY
INCARCERATED PERSONS, AND WOULD
REALLY PROVIDE A GREAT
PERSPECTIVE THAT THE CDC
CURRENTLY HAS OPEN AND
AVAILABLE, IN TERMS OF LIVED
EXPERIENCE, AS WELL AS
EXPERIENCE WITH OUR TRIBAL
COMMUNITIES.
>> THANK YOU SO MUCH.
JEREMY, COULD YOU PLEASE SAY A
FEW WORDS ABOUT YOUR INTEREST
IN SURVEYING ON THE COMMUNITY
POLICE COMMISSION?
REALLY APPRECIATE YOUR
WILLINGNESS TO SERVE, GIVEN
YOUR LONG HISTORY SERVING IN
VARIOUS CAPACITIES WITH THE
CITY AS SENIOR DEPUTY MAYOR
HARRELL MENTIONED AS A CITY
ATTORNEY, BUT I HAD THE
PLEASURE OF WORKING WITH YOU,
AS A FORM CHAIR OF THE HUMAN
RIGHTS COMMISSION.
>> I OBVIOUSLY DON'T HAVE TOO
MUCH TO ADD, I APPRECIATE THE
RELATIONS WITH THE CPC, AND
FROM COMMISSIONER ECKEL HAWK.
AS THE SENIOR DEPUTY MENTIONED,
I HAD A COUSIN IN AND OUT OF
THE JUSTICE SYSTEM HIS ENTIRE
LIFE.
MY DAY-TO-DAY PRACTICE IS IN
THE REPRESENTATION OF INDIAN
TRIBES AND DEFENDING THEIR
SOVEREIGNTY AND THEIR
COMMUNITY, COMMUNITIES, MY PRO
BONO PRACTICE IS MOSTLY IN THE
AREA OF CRIMINAL JUSTICE,
REPRESENTING INDIVIDUALS WHO
HAVE BEEN INCARCERATED BEYOND
THEIR TIME IN HELPING SEEK
CLEMENCY, AND RESENTENCING.
I REPRESENTED THE CAUCUS OF
LEGISLATORS OF COLOR IN NEW
YORK, AND FIGHTING FOR POLICE
TRANSPARENCY.
AND THEN IT WAS AN HONOR TO
SERVE THE CPC AS WELL WHILE I
WAS ASSISTING THE CITY
ATTORNEY.
I THINK AS OUR CITY MOVES
FORWARDS TO THE POINT OF A NEW
CHIEF, THE VOICE OF THE CPC AND
THE COMMUNITY VOICE IT SUPPORTS
WILL BE ESSENTIAL IN SHAPING
THE FUTURE OF THE DEPARTMENT
AND TRYING TO CREATE A CITY
THAT SAFE FOR ALL, REGARDLESS
OF HOUSING WHICH DOES NOT SEEM
TO BE AT ALL TIMES.
I WOULD TAKE A MOMENT TO
ACKNOWLEDGE THE FAMILY OF
LYLES, AS THEY GO THROUGH A
DIFFICULT EXPERIENCE OF THE
INQUEST, AND ONCE MORE, THANK
YOU TO ALL WHO HAVE RECOMMENDED
MY APPOINTMENT.
>> THANK YOU, JEREMY.
COUNCILMEMBER LEWIS.
>> THANK YOU MADAM CHAIR.
I JUST WANT TO NOT SO MUCH ASK
A QUESTION, BUT I'M REALLY
EXCITED TO BE HERE TO VOTE FOR
MY FRIEND JEREMY TO SERVE ON
THIS COMMISSION.
I'VE KNOWN JEREMY FOR A LONG
TIME, BOTH SOCIALLY AND
PROFESSIONALLY, AND KNOW THAT
HE IS A EXCEPTIONAL,
EXCEPTIONALLY QUALIFIED LAWYER.
I BELIEVE A DIVISION 1 COURT OF
APPEALS CLERK.
A FORMER ASSISTANT CITY
ATTORNEY IN ADDITION TO HIS
PRIVATE PRACTICE, AND I'M
REALLY EXCITED TO HAVE SOMEONE
OF JEREMY'S CALIBER STEPPING UP
TO SERVE IN THIS CAPACITY, AND
LOOK FORWARD TO VOTING FOR HIM
THIS MORNING.
>> THANK YOU.
ANY OTHER COMMENTS OR
QUESTIONS?
I JUST WANT TO SAY, YOU KNOW,
THERE RECENTLY HAS BEEN SOME
DISCUSSIONS BETWEEN THE HUMAN
RIGHTS COMMISSION AND THE CPC
AROUND HOW TO BROADEN THE
COMMUNITY SCOPE OF THE CPC TO
BRING IN MORE VOICES.
AND I AM JUST REALLY OPTIMISTIC
THAT YOU CAN HELP SERVE AS A
BRIDGE FOR SOME OF THOSE
DISCUSSIONS THAT ARE REALLY,
REALLY NEEDED AND TIMELY.
THANK YOU AGAIN, FOR YOUR
WILLINGNESS TO SERVE.
ANY FURTHER COMMENTS?
>> NO, JUST REALLY EXCITED
ABOUT JEREMY'S CONTRIBUTIONS TO
THE CPC, AND JEREMY, LOOKING
FORWARD TO THE WORK THAT YOU'LL
DO.
>> WOULD THE CLERK PLEASE CALL
THE ROLL?
>> COUNCILMEMBER NELSON.
>> AYE.
>> COUNCILMEMBER PEDERSEN.
>> AYE.
>> VICE CHAIR LEWIS.
>> YES.
>> CHAIR HERBOLD.
>> YES.
>> FOUR YES.
>> THANK YOU, CONGRATULATIONS
JEREMY.
LOOK FORWARD TO GETTING TO WORK
WITH YOU AGAIN.
AND I REALLY, REALLY WANT TO
SEND MY HEARTY CONGRATULATIONS.
>> THANK YOU, COUNCILMEMBERS.
>> RIGHT.
THE CLERK PLEASE READ IN AGENDA
ITEM NUMBER TWO.
>> AGENDA ITEM TWO.
UPDATE FOR 911 CALL ANALYSIS
AND SCOPING OF FUTURE RESPONSE.
>> THANK YOU SO MUCH.
WE'RE JOINED BY MORE OF IN-
PERSON PRESENTERS AS PART OF
THIS PANEL.
THANK YOU SO MUCH FOR BEING
WITH US TODAY.
WE'LL HAND IT OVER FOR A QUICK
ROUND OF INTRODUCTIONS.
WE'RE ALSO JOINED BY ASHA
VENKATARAMAN, WHO IS JOINING US
VIRTUALLY.
AFTER YOU SAY A FEW QUICK
úWORDS, I THINK I'LL HAVE SOME
OF MY OWN, BUT THEN WE'LL HAND
IT BACK OVER TO YOU.
SO START WITH INTRODUCTIONS,
PLEASE.
>> DAN NOLTE, MAYOR'S OFFICE.
>> I REALLY APPRECIATE YOUR
WILLINGNESS TO APPEAR BEFORE
COMMITTEE TO PRESENT ON THE
PROCESS THAT THE MAYOR'S OFFICE
IS ENGAGING IN, TOGETHER WITH
AN INTERDEPARTMENTAL TEAM OF
STAKEHOLDERS, INCLUDING THE
COUNCIL, POTENTIALLY IN THE
HOPEFULLY NEAR FUTURE, IF IT
HASN'T ALREADY STARTED,
INCLUDING SOME EXTERNAL
STAKEHOLDERS IF I REMEMBER
CORRECTLY, AND HOW THAT PROCESS
IS GOING TO BE INFORMED BY THE
911 CALL NOEL SIS THAT WAS
COMPLETED LAST YEAR, THAT I
KNOW WE'RE DOING A RISK
ASSESSMENT ON THOSE FINDINGS.
SO THERE'S A LOT OF INTEREST IN
THE COMMUNITY, IN THIS ISSUE.
THERE'S A LOT OF INTEREST ON
THIS COUNCIL IN THIS ISSUE.
AND I THINK THE URGENCY AROUND
THIS IS DRIVEN NOT JUST BY
WANTING TO MAKE SURE THAT THE
LIKELIHOOD OF HARM IS REDUCED
BY INSURING THAT THE
APPROPRIATE RESPONDER IS
RESPONDING TO CALLS FOR HELP,
BUT WE ALSO WANT TO ENSURE THAT
WITH A REDUCED NUMBER OF
OFFICERS IN OUR POLICE FORCE,
THAT WE'RE MAXIMIZING THEIR
STAFF TIME AND NOT SENDING THEM
TO CALLS THAT THEY DON'T NEED
TO RESPOND TO, SO THEY CAN
RESPOND TO CALLS THAT ONLY THEY
NEED TO RESPOND TO.
I THINK THERE'S A LOT OF
URGENCY AROUND THIS WORK, AND I
REALLY APPRECIATE THIS
ADMINISTRATION'S WILLINGNESS TO
PUSH FORWARD.
WITH THAT, WE'LL PASS IT ON,
BACK OVER TO YOU.
>> ABSOLUTELY.
THANK YOU SO MUCH.
I THINK WE SHARE A LOT OF THE
SAME GOALS AND VISIONS.
SO FIRST, I JUST WANT TO THANK
YOU ALL, COUNCILMEMBERS.
I REALLY APPRECIATE YOU
ALLOWING US TO JOIN YOU TODAY.
I THINK THAT COUNCILMEMBER
HERBOLD HAS SPOKEN A LITTLE TO
WHY WE ARE INTERESTED IN A
DIVERSITY OF CALL RESPONSES
THAT COME INTO THE 911 CALL
CENTER.
WE DO RECOGNIZE THAT WE DO NOT
CURRENTLY HAVE THE RESOURCES,
PARTICULARLY UP FOR A CITY OF
OUR SIZE, TO BE ABLE TO RESPOND
TO ALL OF THOSE CALLS WITH THE
SAME BLANKET RESPONSE.
AND ALSO, EVEN IF WE DID HAVE
THOSE RESOURCES, IT'S NOT THE
SMARTEST WAY FOR US TO GO ABOUT
ALL OF THOSE CALLS.
WE KNOW THAT SOME OF THOSE
CALLS DON'T NEED AS HIGH OF
TOUCH.
AND I'LL TALK A LITTLE BRIEFLY
ABOUT THE DIFFERENCE BETWEEN
PRIORITY CALLS.
I KNOW THAT YOU ALL KNOW THIS,
BUT I KNOW THERE ARE PEOPLE WHO
ARE NEWLY WATCHING US, WHO
DON'T ALL KNOW THESE THINGS, SO
FORGIVE ME IF I REPEAT OF
KNOWLEDGE, FOR OUR VIEWING
AUDIENCE, THERE MIGHT BE SOME
THINGS WE CAN HELP THEM BETTER
UNDERSTAND WHEN WE USE LANGUAGE
AS WELL.
BUT WE ALSO KNOW THAT DESPITE
OUR RESOURCE CONSTRAINTS, THERE
ARE DIFFERENT SITUATIONS IN
WHICH WE COULD JUST BETTER
UTILIZE OUR RESOURCES BY HAVING
OTHER OPTIONS AVAILABLE TO US.
RIGHT NOW, WE HAVE LAW
ENFORCEMENT THAT IS ABLE TO,
AND PRIORITIZE RESPONDING TO
WHAT THEY CONSIDER PRIORITY
ONE, AND PRIORITY TWO CALLS.
PRIORITY THREE AND FOUR CALLS
ARE RESPONDED TO ON AN AS
AVAILABLE BASIS.
SO LET ME JUST JUMP QUICKLY
INTO DEFINING THOSE FOUR TYPES
OF CALLS SO THAT, YOU KNOW,
WHEN I SAY PRIORITY ONE OR
PRIORITY TWO CALLS, EVERYONE
HAS AN UNDERSTANDING FOR THAT.
SO PRIORITY ONE CALLS ARE LIFE-
THREATENING EVENTS.
MAJOR CRIMES IN PROGRESS.
IMMEDIATE HELP FOR FIREFIGHTERS
OR POLICE OFFICERS.
THOSE ARE CLASSIFIED AS
PRIORITY ONE CALLS.
PRIORITY TWO CALLS ARE WHERE
THERE ARE THREATS OF VIOLENCE.
IT MIGHT NOT BE SOMETHING THAT
IS CURRENTLY IN PROGRESS, BUT
THERE'S THE THREAT, AND THERE'S
A STRONG THREAT OF VIOLENCE,
ESCALATION, MAJOR PROPERTY
DAMAGE.
INCIDENTS WHERE AN OFFICER
PRESENCE COULD DEESCALATE, OR
AVOID ESCALATION OF A SITUATION
OR DISTURBANCES USING WEAPONS.
SO REALLY, IF YOU THINK OF,
IT'S NOT THE THREAT HAPPENING,
BUT THERE IS SOMEWHAT OF AN
IMMINENT THREAT IN THE CASES OF
PRIORITY TWO CALLS.
PRIORITY THREE CALLS ARE THOSE
WHERE THERE'S INVESTIGATIONS,
OR MINOR INCIDENTS THAT ARE
OCCURRING, BUT WHERE THE
RESPONSE TIME ISN'T NECESSARILY
CRITICAL.
SO THAT MIGHT BE A CALL WHERE A
BURGLARY HAS OCCURRED, BUT THE
THREAT IS NO LONGER CURRENTLY
THERE.
THEY NEED TO GET TO THE CALLS,
TAKE THE REPORTS, BUT THEY
WOULDN'T BE PREVENTING A CRIME,
YOU KNOW, SO THERE MIGHT BE A
LITTLE MORE TIME IN BEING ABLE
TO RESPOND TO THAT PARTICULAR
CALL.
A PRIORITY FOUR CALL IS
DESCRIBED AS A NUISANCE, OR
MISCHIEF EVENT.
THOSE ARE ALSO NOT TIME
SENSITIVE, BUT IT MAY BE
GRAFFITI, OR SOMETHING THAT IS
NOT IMMEDIATELY TIME SENSITIVE.
THE REPORTS STILL NEED TO BE
TAKEN, BUT THE RESPONSE CAN BE
DELAYED, AND STILL BE JUST AS
EFFECTIVE.
SO WHEN WE TALK ABOUT PRIORITY
ONE, TWO, THREE, FOUR CALLS,
THAT'S REALLY WHAT WE'RE
REFERRING TO AROUND THOSE
PRIORITY CALLS.
SO WITH OUR LIMITED RESOURCES,
OUR OFFICERS HAVE BEEN
PRIORITIZING RESPONDING TO
PRIORITY ONE AND PRIORITY TWO
CALLS.
THOSE ARE THE CALLS THAT THERE
IS AN IMMEDIATE, THERE IS AN
IMMEDIATE NEED FOR A RESPONSE.
THE PRIORITY THREE, AND
PRIORITY FOUR CALLS GET TAKEN,
BUT THEY MAY BE RESPONDED TO ON
AS AN AVAILABLE BASIS.
SOMETIME THOSE AS AVAILABLE
BASIS CALLS, SOME PEOPLE
COMPLAIN THAT THERE'S A LONGER
PERIOD OF TIME IN RESPONDING TO
THOSE CALLS.
PARTICULARLY, IF SOMEONE THINKS
ABOUT SOMETHING THAT MIGHT BE
NEW GRAFFITI ON A PRIVATE
PROPERTY.
THAT WOULD BE CONSIDERED A
PRIORITY FOUR CALL, AND THAT
CALL MIGHT NOT BE RESPONDED TO,
FOR MAYBE EVEN A DAY OR TWO,
WHERE OUR OFFICERS GO, THEY
TAKE A PICTURE, THEY DOCUMENT
THE REPORT.
BUT THEY KNOW THAT THOSE AREN'T
AS TIME SENSITIVE, OR URGENT.
SO AS WE'RE TALKING ABOUT THE
911 RESPONSES, AND JUSTIFIABLY
SO, IT IS WHAT CALLS ACTUALLY
DO OFFICERS NEED TO TAKE.
SO SOMETHING LIKE A GRAFFITI
CALL MIGHT BE ONE IN WHICH YOU
DON'T NEED AN OFFICER RESPONSE
TO TAKE THE PICTURE DOCUMENT,
AND DO THAT WORK.
YOU WILL STILL NEED SOME
CERTIFICATION ON THE REPORT,
BUT YOU DON'T NECESSARILY NEED
AN OFFICER TO RESPOND TO THAT
PARTICULAR CALL, SO WHEN YOU
TALK ABOUT PRIORITIZATION OF
CALLS, WE'RE REALLY TALKING
ABOUT WHICH OF THOSE CALLS THAT
COME IN NEED AN OFFICER OR A
FIREFIGHTER RESPONSE.
AND SO THAT TAKES US RIGHT INTO
THE RISK MANAGED DEMAND
ANALYSIS.
GO AHEAD.
>> THANK YOU.
I JUST WANT TO MAKE TWO POINTS.
ONE, I WANT TO UNDERSCORE THAT
ONE OF THE THINGS THAT WE
LEARNED IN A RECENT
PRESENTATION ON RESPONSE TIMES
THAT THE CITY HAS SHIFTED FROM
A POLICY OF GOING INTO PRIORITY
CALL STATUS HANDLING, WHERE,
WHEN THEY'RE IN PRIORITY CALL
STATUS HANDLING MODE, ALMOST NO
THREE AND FOUR PRIORITY CALLS
GET ANSWERED, THAT'S A DECISION
THAT'S MADE AT THE DISPATCH
LEVEL.
THE NEW APPROACH AS I
UNDERSTAND IT ALLOWS FOR A Z
CLASSIFICATION, OR DISPOSITION,
BUT THOSE DECISIONS ARE MADE BY
THE SERGEANTS.
SO IN MY MIND, THAT'S A BETTER
APPROACH, BECAUSE AT LEAST
YOU'RE HAVING SOMEBODY ON THE
GROUND WITH LAW ENFORCEMENT
EXPERTISE MAKING THAT DECISION.
IT ALSO RESPONDS, AS I
UNDERSTAND IT, TO AN OPA
RECOMMENDATION FOR MORE
OVERSIGHT ON THE PRACTICE OF
ALLOWING PRIORITY THREE CALLS
TO SEVEN RESOLVE.
SO I DO THINK THAT'S A BETTER
APPROACH AND JUST WANT TO
CLARIFY FOR THE PUBLIC, BECAUSE
WE'VE RECEIVED A LOT OF EMAILS
ABOUT THIS.
THAT'S THE ONE POINT.
THE OTHER POINT IS THE FACT
THAT WE'RE IN PRIORITY CALL
HANDLING STATUS FOR SOMETHING
LIKE 230 DAYS LAST YEAR, AND
AROUND THE SAME NUMBER OF DAYS
IN 2020, AND THAT WE HAVE THIS
POSITION PROCESS, THAT'S PART
OF WHY, I THINK WE'RE
FRUSTRATED BY THE DEMAND
MANAGEMENT APPROACH THAT WE'RE
USING, BECAUSE THOSE DECISIONS
ARE ALREADY BEING MADE.
TO NOT SEND POLICE TO RESPOND
TO THOSE LOWER PRIORITY CALLS.
I JUST WANT TO KIND OF CREATE
SOME CONTEXT, AGAIN FOR OUR
DESIRE FOR URGENCY.
WE WANT TO MAKE THESE DECISIONS
IN THE RIGHT WAY.
ABSOLUTELY.
BUT WE HAVE ALREADY BEEN MAKING
THEM THE LAST TWO YEARS TO A
CERTAIN EXTENT.
>> YEAH, THANK YOU FOR
CLARIFYING SOME OF THAT.
WE AGREE.
THERE HAVE BEEN ADJUSTMENTS
THAT HAVE BEEN MADE.
SO SOME OF THIS IS A LITTLE BIT
REAR FACING, BECAUSE THOSE
ADJUSTMENTS AROUND THE PRIORITY
CALLS HAVE ALREADY BEEN, HAVE
ALREADY BEEN MADE IN ORDER TO
ENSURE THAT WE'RE RESPONDING TO
PRIORITY ONE, AND PRIORITY TWO
CALLS.
AND WE HAVE ALREADY BEGUN
LOOKING AT, AND THINKING ABOUT
HOW WE RESPOND TO PRIORITY
THREE AND PRIORITY FOUR CALLS,
BECAUSE YOU DON'T NECESSARILY
NEED, YOU NEEDED ABILITY TO BE
ABLE TO DOCUMENT THE INCIDENTS,
WRITE GOOD REPORTS.
THOSE REPORTS AGAIN, MAY STILL
NEED TO BE CERTIFIED BY LAW
ENFORCEMENT.
BUT THOSE REPORTS CAN BE
WRITTEN, AND THEN REVIEWED BY A
LAW ENFORCEMENT OFFICER AT THE
PRECINCT, AND SIGNED AND
CERTIFIED IN THAT WAY, WITHOUT
HAVING THEM TO GO OUT AND
PHYSICALLY LOOK AT EACH SCENE.
>> I APPRECIATE THAT.
COUNCILMEMBER NELSON, AND
COUNCILMEMBER LEWIS.
>
>> THANK YOU VERY MUCH.
I THINK WE'RE GETTING OFF TRACK
HERE, BUT I DON'T KNOW THAT I
WOULD DIAGNOSE THE WAY THE 911
SYSTEM IS AN IMPROVEMENT.
IN THE OLD SYSTEM, MY
UNDERSTANDING IS THAT WHEN
CALLS THAT CAME IN THAT WERE
LOWER PRIORITY, OR DESIGNATED
PRIORITY THREE AND FOUR, THE
DISPATCHER TOLD CALLERS A
RESPONSE WAS LIKELY TO TAKE A
WHILE, AND THEY WERE GIVEN
OPTIONS TO FILE ONLINE, OR CALL
BACK, OR CALL THE NONEMERGENCY
LINE.
BUT NOW, BECAUSE THE COMMUNITY
SAFETY AND COMMUNICATIONS
CENTER IS NOT DESIGNATING CALLS
AT ALL, THEY'RE ALL BEING PUT
THROUGH TO THE QUEUE.
AND A SUPERVISOR SERGEANT IS
DOING THE TRIAGE AT A LATER
POINT, AND DISPATCHING TO THOSE
HIGH PRIORITY CALLS.
BUT NOT GETTING BACK TO THE
PEOPLE WHO, TO ALL CALLERS, SO
THEY'RE LEFT WITH NO
COMMUNICATION AND YOU KNOW,
THEY'RE NOT GIVEN OPTIONS, THEN
THOSE CALLS HANG AROUND IN THE
QUEUE FOR A LONG TIME.
I DO AGREE THAT WE NEED TO TALK
ABOUT THIS MUCH MORE, AND THANK
YOU VERY MUCH FOR HAVING THIS
ITEM TODAY.
BUT I JUST WANTED TO EXPRESS
THAT THERE IS A CUSTOMER
SERVICE ISSUE GOING ON WITH THE
SYSTEM RIGHT NOW, WITH NO
COMMUNICATION.
THAT'S WHY PEOPLE ARE GETTING
UPSET.
>> SO I'LL SUPPORT THAT, AND
JUST SAY THAT YOU ARE CORRECT
THAT THEY USED TO GET MORE OF A
TIMEFRAME FROM THE DISPATCHER
AS TO WHEN THEY WOULD BE
RESPONDED TO, AND THAT IS
SOMETHING THAT YOU'RE RIGHT,
FROM A CUSTOMER SERVICE
PERSPECTIVE, THEY SHOULD BE
GIVEN THAT INFORMATION.
THERE'S A LITTLE BIT OF, YOU
KNOW, WE'RE WORKING OUT THE
TRANSITION PERIOD FROM HAVING
THE CALL CENTER LOCATED IN SPD
TO BEING ITS OWN DEPARTMENT.
SO WHERE THAT COMMUNICATION
TAKES PLACE, AND HOW QUICKLY
THAT COMMUNICATION TAKES PLACE
IS DEFINITELY A SYSTEM I
IMPROVEMENT, AND WELL RECEIVED.
>> COUNCILMEMBER LEWIS.
>> THANK YOU, COUNCILMEMBER
HERBOLD.
THIS MIGHT BE BETTER FOR LATER
IN THE PRESENTATION, BUT YOU
KNOW, I WANT TO FOCUS MORE ON
WELFARE RESPONSES.
SO I THINK I'LL MAYBE GET SOME
OF MY QUESTIONS LIKE ADMIN AND
LAW ENFORCEMENT DISCUSSIONS OUT
OF THE WAY NOW, WHICH IS KIND
OF WHAT WE'RE DISCUSSING.
IN TERMS OF TIER THREE AND FOUR
CALLS, I THINK THERE'S A LOT OF
POTENTIAL, GIVEN SOME OF OUR
PRACTICES AND GIVEN SOME OF THE
EXPERTISE OF SOME OF THE OTHER
FOLKS CURRENTLY IN THE CITY
FAMILY TO TAKE ON MORE OF THOSE
RESPONSIBILITIES.
I CAN THINK PARTICULARLY OF
PARKING ENFORCEMENT OFFICERS
BEING APPROPRIATE RESPONDERS TO
DOCUMENT AND WRITE REPORTS ON
CAR PROWLS AFTER THE FACT,
WHERE IT'S REALLY AN ELEMENT OF
DOING A REPORT, TAKING PICTURES
OF THE DAMAGE OF THE VEHICLE,
TALKING TO WITNESSES, TO GET
STATEMENTS OF WHAT WAS MISSING,
AND THEN FORWARD THAT REPORT ON
FOR CONSIDERATION OF THE CITY
ATTORNEY GIVEN THAT THERE'S NO
DANGER IN THAT SITUATION.
I ALSO THINK THAT THINGS LIKE
OTHER SIMILARLY SITUATED
MISDEMEANORS LIKE PACKAGE
THEFTS COULD BE INVESTIGATED BY
CSO'S, WERE SORT OF SIMILARLY,
IT'S ABOUT SURVEILLANCE
FOOTAGE, WRITING A REPORT.
ONE STEP I WOULD ENCOURAGE THE
EXECUTIVE TO CONSIDER IS
LOOKING AT OUR RETAIL THEFT
PROGRAM AS A POSSIBILITY FOR AN
ADDITIONAL LEVEL OF SUPPORTS.
WE CURRENTLY HAVE A SYSTEM
WHERE ONE DETECTIVE AGGRAVATES
ALL THE LOSS PREVENTION
REPORTS, AND I SEE DAN NOLTE
NODDING.
I KNOW HE'S WELL AWARE OF THIS.
THEY'RE EMPLOYEES OF PRIVATE
RETAILERS, WRITE THE REPORTS
FOR THE POLICE THAT THEN GO
THROUGH A POLICE DETECTIVE WHO
IN TURN SIGN IT IS, PUTTING
THEIR CERTIFICATION ON IT,
AFTER REVIEWING THE
SUFFICIENCY.
YOU COULD HAVE A SYSTEM WHERE
THE SWORN PERSONNEL WHO OVERSEE
THE CSO'S ARE THE OFFICER WHO
WOULD AFFIX THE CERTIFICATION
THROUGH A SIMILAR ARRANGEMENT
FOR DOING THAT BODY OF REPORT,
SO YOU'RE BOGGING DOWN ONE
SWORN PERSONNEL MEMBER, BUT
EMPOWERING, YOU KNOW, 40 CSO'S
TO BE ABLE TO DO THE WORK AND
RESPOND.
THIS IS JUST A REQUEST FOR
CENTRAL STAFF I DON'T NEED AN
ANSWER FOR NOW.
BUT I WOULD LIKE A REPORT BACK
ON HOW WE'RE LOOKING ON
COMMUNITY SERVICE OFFICER
RECRUITMENT, BECAUSE I THINK
THE POTENTIAL OF EXPANDING THAT
WORKFORCE, IF THEY CAN TAKE ON
MORE OF THE ADMINISTRATIVE
PRIORITY THREE AND PRIORITY
FOUR CALLS, PARTICULARLY ONES
THAT ARE AFTER THE FACT, AND IF
WE ARE HAVING A SUCCESSFUL TIME
RECRUITING FOR THIS YEAR, GIVEN
THE MONEY THAT THE COUNCIL HAS
PROVIDED FOR THE RECRUITMENT OF
CSO'S, THAT THAT WOULD JUST, I
HAVEN'T HAD A REPORT BACK ON
THAT IN A WHILE, SO I'M JUST
FLAGGING AN INTEREST IN THAT,
BUT I DON'T NEED A RESPONSE TON
THAT NOW.
BUT OTHERWISE, I WOULD
ENCOURAGE LOOKING AT CSO'S, AND
PEO'S FOR SOME OF THOSE TIER
THREE AND TIER FOUR CALLS, AND
LOOKING AT A POTENTIAL MODEL TO
DO THAT WITHOUT ANY CURRENT
RESTRICTIONS AND IN KEEPING
WITH BEST PRACTICES OF MAKING
SURE A SWORN OFFICER CAN PUT
THEIR STAMP OF APPROVAL ON A
REPORT.
>> APPRECIATE THAT.
WE ARE WORKING TO SEE WHICH,
WHICH FUNCTIONS AND FEATURES
WITHIN SPD CAN BE MOVED TO
CIVILIAN ACTIVITIES.
AND SO WE WILL DEFINITELY TAKE
THAT INTO ACCOUNT.
ALL RIGHT.
I KNOW THAT WE ARE, KEEPING
HONEST ON TIME.
BUT LET'S -- WE'LL GO INTO JUST
A LITTLE BIT ABOUT THE RISK
MANAGE DEMAND ANALYSIS AND I
DON'T KNOW IF THIS IS A GOOD
OPPORTUNITY TO SHOW THE SCREEN.
SO AS WE'VE BEEN TALKING ABOUT
IDENTIFYING SOME OF THE OPTIONS
FOR 911 DISPATCH OTHER THAN
JUST GOING DIRECTLY TO LAW
ENFORCEMENT AND FIRE.
SO SPECIFICALLY SPEAKING
TOWARDS THE, I AM GOING TO BE
KIND OF DELIBERATELY NOT
TALKING ABOUT THE FIRE
ENFORCEMENT PART OF THIS RIGHT
NOW, SO WE'RE JUST GOING TO BE
TALKING ABOUT THE LAW
ENFORCEMENT RESPONSE.
BUT AS YOU ALL KNOW, SPD IS
WORKING ON A, WE CAN GO TO THE
NEXT SLIDE, IT'S WORKING ON A
RISK MANAGE DEMAND ANALYSIS.
AND JUST FOR THOSE KIND OF
WATCHING, THIS WILL HELP US TO
DETERMINE WHICH CALLS CAN BE
RESPONDED TO WITH RESOURCES
OTHER THAN A SWORN OFFICER
RESPONSE.
SO LOOKING AT THE 911 CALLS
THAT COME IN, WHAT IS THE
CONSEQUENCE OF NOT HAVING AN
ARMED RESPONSE, A SWORN
RESPONSE?
AND WHAT IS THE LIKELIHOOD THAT
THERE WOULD BE A BAD OUTCOME
WITHOUT A SWORN RESPONSE?
EACH OF THE RESPONSE IS
CATEGORIZED BASED ON THIS
MATRIX.
THOSE ITEMS THAT ARE IN RED
WOULD CLEARLY GO TO AN SPD
OFFICER FOR A RESPONSE.
THOSE ITEMS THAT MAY BE IN
GREEN, THEY WOULD THEN GO TO AN
ALTERNATIVE RESPONSE,
POTENTIALLY CSO'S, OR SOME
OTHER FORM OF RESPONSE.
THEN OF COURSE WE BEGIN TO WORK
OUT BETWEEN THE ORANGE AND
YELLOW AREAS, WHAT IS THE MOST
APPROPRIATE TRIAGE OF RESPONSES
IN THOSE AREAS.
THEY MAY NOT ALWAYS BE JUST A
SWORN RESPONSE.
THIS IS WHERE WE'LL GET INTO
WHAT ARE SOME OF THOSE AREAS IN
THE ORANGE AND YELLOW THAT
REQUIRE AN IMMEDIATE RESPONSE,
BUT MAYBE A SWORN RESPONSE
ISN'T THE MOST IDEAL RESPONSE.
WE'LL TALK ABOUT IT A LITTLE
LATER.
BUT THIS IS ONE OF THE CONCEPTS
THAT THE MAYOR'S OFFICE HAS
BEEN WORKING ON, CALLED THE
THIRD DEPARTMENT, WHERE THERE
MIGHT BE ANOTHER CRITICAL
RESPONSE THAT'S NOT NECESSARILY
A SWORN RESPONSE, WHICH IS OUR
BEST OPTION, AND THAT WOULD BE
ANOTHER OPTION THAT WE'RE
HOPING TO HAVE AVAILABLE TO 911
WITH RESOURCES AVAILABLE, WHITE
PAPER ABOUT HOW THAT DEPARTMENT
WOULD BE DESCRIBED AND PUT
TOGETHER BY THE END OF THIS
YEAR.
ANY KIND OF QUESTIONS?
I KNOW WE ARE ALSO WAITING FOR
THE RMD REPORT, SO AS SOON AS
IT IS AVAILABLE, WE WILL TAKE A
LOOK AT IT.
WE WILL MAKE SURE THAT THE DATA
LOOKS, YOU KNOW, ALL OF OUR
QUESTIONS ARE ANSWERED THROUGH
THAT, AND BY THAT.
AND AS SOON AS WE'VE KIND OF
VERIFIED THAT ASPECT OF IT, WE
WON'T HOLD ONTO IT TOO MUCH
LONGER.
BUT AS SOON AS WE'VE VERIFIED
THE ASPECTS OF IT, WE WON'T
HAVE IT YET, BUT WHEN WE GET
IT, AND VERIFY IT, WE WILL SEND
IT TO COUNCIL PRETTY QUICKLY.
>> THANK YOU.
I JUST WANTED TO FLAG, BECAUSE
YOU DID MENTION THE THIRD
PUBLIC SAFETY DEPARTMENT.
I WANT TO FLAG THAT.
CODE 3.15.060 DEFINES THE
COMMUNITY SAFETY AND
COMMUNICATIONS CENTER AS
COMMUNITY SAFETY AND
COMMUNICATIONS CENTER TO
PROVIDE TIMELY, ACCURATE VITAL
INFORMATION TO THE CITY'S FIRST
RESPONDERS, AND TO THE PUBLIC,
AND TO PROVIDE CIVILIAN AND
COMMUNITY BASED SERVICES AND
SOLUTIONS TO COMMUNITY SAFETY
CHALLENGES.
SO JUST AGAIN I WANT TO FLAG
THAT WHEN THE COUNCIL CREATED
THIS DEPARTMENT IT WAS WITH
THAT VISION.
IT WAS ORIGINALLY PROPOSED AS
JUST A COMMUNICATIONS CENTER.
AND WE BROADENED DELIBERATIVELY
BROADENED THE FOCUS, SO THAT IT
COULD HOUSE THESE FUNCTIONS.
ALSO, JUST, IS THIS ALL WE'RE
DOING ON THE RISK MANAGE
ANALYSIS?
OR DEMAND ANALYSIS?
>> YEAH, THIS IS JUST WHAT
WE'RE TALKING ABOUT RIGHT NOW.
>> SO, CAN YOU JUST GIVE US
SOME SENSE OF THE TIMELINE FOR
THAT WORK PRODUCT?
I KNOW WE HAVE A Q2 REPORT.
BUT THERE'S BEEN SOME CHANGES
IN THE SUBJECT MATTER OF THE
REPORTS MOVING FORWARD.
OUR FIRST QUARTERLY REPORT DID
NOT CONTAIN WHAT WE EXPECTED IT
TO CONTAIN SO I THINK WE'RE A
LITTLE BIT BEHIND.
SO I WANT TO GET A SENSE OF
WHEN WE'RE GOING TO GET THE
REPORT, AND WHAT WE CAN EXPECT
IT TO CONTAIN.
>> WE ARE ANTICIPATING THE RMD
REPORT ANY DAY NOW.
WE HAVE ON OUR TIMELINE, WE ARE
BASING ON GETTING THIS IN JULY,
WHICH OF COURSE IS NEXT WEEK.
BEGINNING NEXT WEEK.
AND BEING ABLE TO EVALUATE THAT
DATA, LOOK IT OVER, AND THEN
HOPEFULLY HAVE THAT TO COUNCIL
BY AUGUST.
>> CAN YOU JUST TALK A LITTLE
ABOUT THE INTERDEPARTMENTAL
TEAM?
WHAT ITS STRUCTURE IS, WHAT THE
OPPORTUNITIES ARE FOR COUNCIL
COLLABORATION?
WHAT ITS ROLE IN?
THEN WE ALSO TALKED ABOUT AN
EXTERNAL REVIEW OF THE ANALYSIS
AS WELL.
>> I'LL TALK ABOUT THE IDT.
THE INTERNAL IDT FIRST, AND I
TRY NOT TO USE TOO MANY
ACRONYMS BECAUSE I KNOW PEOPLE
ARE WATCHING US.
INTERDEPARTMENTAL TEAMS.
THEN TALK A LITTLE ABOUT THE
PUBLIC RESPONSE IN THE NEXT
SLIDE.
SO WE HAVE BEEN WORKING WITH
CENTRAL STAFF REALLY CLOSELY,
AND WE'LL BE WORKING WITH
COUNCIL TO MAKE SURE THAT THE
THINGS THAT WE'RE LOOKING AT IN
THE DATA, AND KNOWLEDGE IS ALSO
SHARED WITH YOU.
I THINK THAT ASHA, AND GREG, I
KNOW THAT THEY'RE SOMEWHERE ON
THE SCREEN BEHIND THERE.
WE'RE BEEN WORKING VERY CLOSELY
WITH THE CENTRAL STAFF TEAM.
THE MAYOR'S OFFICE TEAM HAS
BEEN WORKING VERY CLOSELY.
AND IF WE'LL GO TO THE NEXT
SLIDE WE WILL TAKE THIS
INFORMATION AND DATA THAT WE
HAVE TO ALSO WORK WITH OUR
FOLKS FROM COMMUNITY, OUR
STAKEHOLDERS AND COMMUNITY IN
BEHAVIORAL HEALTH CRISIS
RESPONSE.
AND OTHER COMMUNITY GROUPS WITH
EXPERTISE TO HELP US LOOK AT
THE DATA.
ALSO TO HELP TO GAUGE THEIR
INPUT AROUND WHAT WE'RE SEEING
AND AROUND WHAT THEY MAY BE
SEEING.
WE HAVE CURRENTLY STARTED
INTERVIEWING A NUMBER OF
DIFFERENT COMMUNITY STAKEHOLDER
GROUPS DOING SOME ONE-ON-ONE
INTERVIEWS WITH COMMUNITY
STAKEHOLDER GROUPS TO GAUGE AND
GATHER THEIR INPUT AROUND
PUBLIC SAFETY IN GENERAL.
AND WE WILL BE IN THE REPORTS
THAT WE PRODUCE, YOU WILL SEE
THE INTERVIEWSES THAT WE HAVE
CONDUCTED WITH DATES AND TIMES
OF THOSE THAT WE HAVE CONDUCTED
INTERVIEWS WITH, TO INFORM SOME
OF THE DIRECTION THAT WE'LL BE
TAKING.
ALL OF THAT DATA WILL BE MADE
AVAILABLE TO COUNCIL, AND WE'LL
BE WORKING WITH COUNCIL STAFF
CLOSELY IF THERE'S INFORMATION
THAT WE CAN SUPPLEMENT IN DATA.
>> THANK YOU, MADAM CHAIR.
JUST AS A FOUNDATIONAL QUESTION
ON THIS SLIDE TALKING ABOUT THE
PROCESS, I'VE ASKED THIS
QUESTION BEFORE IN PRIVATE, AND
IN OPEN SESSIONS ABOUT THE
EXTENT TO WHICH OUR PROCESS IS
INFORMED BY THE PROCESS OTHER
CITIES HAVE USED TO SET UP
ALTERNATIVE RESPONSES.
PART OF THE REASON, YOU KNOW,
WHY LIKE IDEALLY, THE EXECUTIVE
TO LOOK TO SOME OF THESE OTHER
CITIES IS IT JUST SEEMS FROM
REVIEWING THEM THAT OTHER
CITIES HAVE BEEN ABLE TO MOVE
MUCH MORE SWIFTLY AND
EFFICIENTLY TO STAND UP SOME OF
THESE ALTERNATIVES.
WHEN I LOOK AT HOW
COMPREHENSIVE THIS PROCESS IS,
I THINK THIS COULD BE GREAT FOR
US TO BE IN THE POSITION TO DO
SOMETHING REVOLUTIONARY THAT
GOES ABOVE AND BEYOND WHAT SOME
OTHER JURISDICTIONS HAVE DONE.
I ALSO WORRY THAT IT PUTS US IN
THE POSITION OF DEFERRING LOW
HANGING FRUIT, THAT THOSE CAN
BE TAKEN ON BY OTHER SERVICES.
I SPEAK IN PARTICULAR ABOUT
WELFARE CALLS, WHICH A NUMBER
OF JURISDICTIONS HAVE UNLOADED
TO OTHER RESPONDERS WITH NO
ISSUE, OR CONSEQUENCE.
BUT AT MASSIVE BENEFIT TO THE
UTILITY OF THEIR POLICE
SERVICES TO FOCUS ON THINGS
THAT ARE CRIMINAL IN NATURE.
AND I JUST WANT TO MAKE SURE
THAT WE DON'T GET SO BOGGED
DOWN IN THE PROCESS THAT WE
DEFER FOR A YEAR OR TWO YEARS
OR THREE YEARS ON GETTING
SOMETHING OUT INTO THE STREET,
GIVEN THAT WE'RE SORT OF
BUILDING AN AIRPLANE AS WE FLY
IT, RIGHT?
CRIME, DISORDER, PUBLIC HEALTH
ISSUES DON'T WAIT FOR US TO
FINISH OUR PROCESS AND DEVELOP
A RESPONSE.
IN A MAJOR CITY, IT'S ONGOING,
AND IT'S HAPPENING.
AND IF WE CAN TRIAGE TO A
CERTAIN EXTENT TO ROLL OUT
CERTAIN RESPONSES AS WE BUILD
TOWARDS SOME OF THOSE BIGGER
ONES, I THINK THAT WOULD BE
SOMETHING I WOULD BE MORE
FAVORABLY DISPOSED TO.
SO I JUST WANT TO MAKE SURE
THAT WE DON'T KIND OF WAIT TO
GO FROM 0 TO 40,000 CALLS.
BUT IF WE CAN CARVE OFF 5,000
CALL AS YEAR FOR A SERVICE WE
ALL AGREE ON, THAT WE CAN TAKE
ADVANTAGE OF THAT, INSTEAD OF
WAITING.
>> JUST, IF I COULD MAKE AN
UNDERSCORE, NOT MAKE A FINAL
POINT, HE MADE A VERY FINE
POINT, BUT UNDERSCORE, WE'VE
ALL HAD CONVERSATIONS ABOUT HOW
WE CAN CONSIDER ALTERNATIVES ON
A SHORTER TIMELINE THAN THE
FULL CALL ANALYSIS.
WE'VE HAD CONVERSATIONS ABOUT
WHICH CALLS MIGHT BE CONSIDERED
OF THE 100 OR SO CALL TYPES
THAT ARE BEING ANALYZED UNDER
THIS SYSTEM, AND I'M JUST
HOPING THAT YOU CAN SHARE WITH
US THE EXECUTIVES THOUGHTS
AROUND WHICH CALL TYPES COULD
BE EXPEDITED AS A, YOU KNOW, A
PILOT, OR A CARVE OUT OF A
LARGER BODY OF WORK THAT WOULD
WAIT ON THAT LARGER CALL
ANALYSIS.
WHAT WE CAN DO SOONER, RATHER
THAN LATER.
>> CHAIR HERBOLD --
>> IF YOU CAN WAIT JUST --
THANK YOU.
>> I'LL SPEAK TO COUNCILMEMBER
LEWIS'S QUESTION THEN I'LL
DEFER TO THIS UW MAYOR.
COUNCILMEMBER LEWIS WE'VE
TALKED ABOUT THIS
SIGNIFICANTLY, WE DO BELIEVE
THERE'S SIGNIFICANT MERIT IN
EVALUATING WHAT'S GOING ON IN
OTHER DISTRICTS, BETWEEN
EUGENE, ALBUQUERQUE, AND
MINNEAPOLIS, THERE'S A LOT OF
INNOVATING THINGS HAPPENING.
AS PART OF OUR ONGOING WORK WE
HAVE DONE A SIGNIFICANT AMOUNT
OF RESEARCH INTO THOSE
JURISDICTIONS.
WHAT DO THEY DO?
IS IT SCALABLE, AND WOULD IT
WORK IN SEATTLE, AND THE ANSWER
TO SOME OF THEM IS YES.
I THINK WE'RE COMMITTED TO
COMBINING OUR NOTES WITH
CENTRAL STRAFF AND WORKING
COLLABORATIVELY WITH THEM, TO
UNDERSTAND THESE PROGRAMS, TO
MAKE SURE, YES IT IS SOMETHING
THAT WE COULD PIVOT.
BUT I WANT TO BE CLEAR, THAT
WORK IS ONGOING, WE'RE VERY
MUCH LOOKING INTO THESE
PROGRAMS, AND WE HEAR YOU LOUD
AND CLEAR OF THE NEED TO
CONSIDER PIVOTS SOONER RATHER
THAN LATER.
>> SO I'LL TALK A LITTLE ABOUT,
OBVIOUSLY HEALTH ONE IS
REFERRING, IS ANSWERING SOME OF
THESE CALLS RIGHT NOW.
THERE ARE OPTIONS TO EXPAND
HEALTH ONE AS WE MOVE FORWARD,
AND JUST TRYING TO BE REALLY
DELIBERATE ABOUT HOW WE'RE
DOING SOME OF THESE RESPONSES.
SOME OF THESE RESPONSES ARE
COMING, BECAUSE WE DON'T HAVE
THE RESOURCES RIGHT NOW, AND
WE'RE HAVING TO INNOVATE IN THE
MOMENT.
I THINK A LOT OF WHAT WE'RE
DOING IN TERMS OF ALTERNATE
RESPONSES ARE IN PRACTICE, AND
IT'S JUST HOW DO WE SOLIDIFY
THOSE?
NOT JUST FOR A BAND AID PATCH
AT THE MOMENT, BUT HOW DO WE
SET THEM UP FOR LONG TERM
SUCCESS?
SO WE DO HAVE A PRETTY UNIQUE
SITUATION WITH SOME OF SEATTLE
IN THAT WE HAVE MORE LIMITED
STAFF.
WE HAVE 84 SQUARE MILES.
WE HAVE A PRETTY INTERESTING
GEOGRAPHY IN PEOPLE'S ABILITY
TO RESPOND, WHEN WE HAVE
SMALLER STAFF TEAMS, I WILL
GIVE CSO'S, AS AN EXAMPLE.
IF WE HAVE THEM COVERING SEVEN
DAYS A WEEK, YOU KNOW, 24 HOURS
A DAY, AND 84 SQUARE MILES,
THERE ISN'T A LOT THAT WE CAN
DISPATCH FORMERLY FROM 911,
THAT ALL PEOPLE ACROSS THE CITY
COULD EXPECT THE SAME SERVICE
AND DELIVERY.
SO SOME OF THE THINGS THAT
COULD BE SHIFTED IMMEDIATELY,
WE JUST DON'T HAVE THE HUMAN
RESOURCE TO SHIFT IMMEDIATELY.
AS WE THINK ABOUT WHAT THAT
STRUCTURE IS, WE CAN BUILD FOR
BOTH OUR GEOGRAPHY AS WELL AS
THE PERSONNEL THAT WOULD BE
NEEDED FOR THESE THINGS.
COUNCILMEMBER NELSON.
>> WHAT WAS THE NUMBER OF THAT
COUNCIL BILL YOU MENTIONED THAT
ESTABLISHED THE CSCC?
I DIDN'T CATCH IT.
>> I DIDN'T MENTION THE COUNCIL
BILL, I MENTIONED THE LOCATION
OF THE MUNICIPAL CODE.
3.5.06 SOUTH.
>> COUNCILMEMBER LEWIS.
>> DEPUTY PLAYER I APPRECIATE
THAT RESPONSE ON PARTICULARLY
HEALTH ONE.
JUST TO TAKE A STEP BACKWARDS
THOUGH ON HEALTH ONE, AND I
THINK THIS IS IMPORTANT,
BECAUSE AS WE RECONCILE OUR
CURRENT RESPONSES AND CURRENT
BUREAUCRACIES, I THINK IT'S
IMPORTANT TO POINT OUT WHAT ANY
NEW SERVICE, WHAT NICHE IT
WOULD FILL.
I THINK A HELPFUL WAY TO THINK
ABOUT IT, AND I'D LIKE T.O.
TALK TO THE EXECUTIVE ABOUT
THIS.
I'VE TALKED A LOT, AND I KNOW
THE MAYOR TALKED A LOT AS THE
CANDIDATE ABOUT THE EUGENE
PROGRAM, AND THERE'S A LOT OF
DERIVATIVE PROGRAMS LIKE
CAHOOTS IN OTHER CITIES.
HEALTH ONE IS TO FIRE LADDER
COMPANIES WHAT CAHOOTS IS TO
THE POLICE, IS THE BEST
FRAMEWORK TO THINK ABOUT IT.
HEALTH ONE, FROM MY
UNDERSTANDING WAS CONCEIVED AS
A WAY TO NOT HAVE TO DISPATCH A
FULL LADDER COMPANY FOR
SOMETHING THAT COULD EASILY BE
DEALT WITH BY A MORE NIMBLE AND
SMALLER TEAM TO SAVE MONEY, AND
TO SAVE THE EFFICIENCY, AND
EFFECTIVENESS OF WHEN WE
DISPATCH FIREFIGHTERS.
IT DOES NOT NECESSARILY
CORRELATE IN THE SAME WAY TO
POLICE TIME AND SERVICE.
I THINK IN TERMS OF THE BODY OF
WORK THAT IS MISSING FROM OUR
CURRENT SYSTEM, IT IS HAVING A
HEALTH ONE FOR THE POLICE
SERVICE, WHICH IN MY
ESTIMATION, WOULD BE SOMETHING
LIKE A STAR PROGRAM, A CAHOOTS,
OR ALBUQUERQUE COMMUNITY SAFETY
PROGRAM.
ALL OF WHICH ARE PROGRAM
ATTICLY, PRETTY MUCH THE SAME.
I WOULD ENCOURAGE US TO DO A
PILOT FOR A SERVICE LIKE THAT
AS SOON AS POSSIBLE.
AND I LOOK FORWARD TO HAVING
THAT ONGOING DISCUSSION.
>> JUST TO UNDERSCORE, AGAIN,
COUNCILMEMBER LEWIS'S POINT.
AROUND THIS TIME LAST YEAR IN
THE PREVIOUS ADMINISTRATION,
THERE WAS AN ANNOUNCEMENT THAT
THEY WERE READY TO CREATE A
TRIAGE ONE PERSON TO ANALYZE
CHECK CALLS.
THERE WAS NONE OF THIS, WE NEED
TO ANALYSIS THE RISK.
THEY WERE DOING THE RISK
ANALYSIS, BUT THEY HEARD US
WHEN WE SAID WE WANTED TO DEAL
WITH SOME OF THE LOWER HANGING
FRUIT RIGHT NOW, WHILE WE'RE
STILL DEALING WITH THE ANALYSIS
PIECE.
THERE WAS RISK ABOUT
ALTERNATIVE RESPONSE, THEY HUNG
UP BECAUSE OF LABOR
DISCUSSIONS.
I RECOGNIZE THAT WE'RE NOT
FULLY STAFFED UP FOR CSO'S, AND
THERE'S A LOT OF INTEREST TO
SUPPORT THE GROWTH OF THAT
UNIT.
I BELIEVE WE ADDED SIX
POSITIONS ABOVE AND BEYOND TO
WHAT WAS PROPOSED LAST YEAR.
THERE'S 26 POSITIONS FOR THE
CSO'S THAT ARE FUNDED.
IF THE CAPACITY ISSUE IS THE
ISSUE, LET'S WORK TOGETHER TO
GET THE REST OF THOSE POSITIONS
FILLED.
BUT AS I'VE DISCUSSED WITH YOU,
DEPUTY MAYOR HARRELL, I WOULD
LIKE US, EVEN WHILE WE HAVE
CAPACITY ISSUES, I WANT US TO
BE BUILDING THE SYSTEM.
SO REALLY, IT'S, TO ME IT'S
ABOUT MAKING SURE THAT THE
DISPATCH SYSTEM THAT THE
COMMUNITY SAFETY AND
COMMUNICATIONS, COMMUNITY
SAFETY CENTER IS HIRING A
DISPATCH SYSTEM, THAT IS GOING
TO HELP WITH US.
DEPUTY LOMBARD HAS TOLD ME THAT
THEIR CURRENT SYSTEM CAN
DISPATCH DIRECTLY TO CSO'S NOW.
SO AGAIN, WE'D REALLY LIKE TO
GET SOME MOVEMENT ON THOSE TWO
CALL TYPES WITHOUT WAITING FOR
THIS ANALYSIS WHILE STILL
SUPPORTING THIS LARGER BODY OF
WORK.
>> YEAH.
I WILL ADD AGAIN THAT WE ONLY
HAVE 13ISH CSO'S, SO FOR THE
911 CENTER TO DISPATCH TO 13
PEOPLE, SEVEN DAYS A WEEK, OVER
84 SQUARE MILES, WE WOULD NOT
BE ABLE TO -- THE CSO'S IN THE
WAY THEY'RE CURRENTLY
CONFIGURED, THEY'RE NOT WAITING
AROUND FOR EMERGENCY CALLS.
SO TO BE ALTO DISPATCH THEM
FROM THE 911 CALL CENTER ISN'T
FEASIBLE AT THE MOMENT, BUT WE
ARE WORKING ON RECRUITING AND
RESPONSE, AND HOW THAT MIGHT
WORK.
WE KNOW THAT THE, YOU KNOW THE
911 CALL CENTER IS ABLE TO
DISPATCH TO A NUMBER OF
DIFFERENT GROUPS.
THAT SYSTEM'S NOT SEEING US
YET.
THEY'RE STILL A RELATIVELY NEW
DEPARTMENT.
WE'RE WORKING ON STILL FINDING
THEIR PERMANENT LEADERSHIP.
SO UNTIL WE GET TO A POINT
WHERE WITH WE KNOW WE CAN DO IT
CONSISTENTLY AND WITH GOOD
OUTCOMES, WE ARE BEING A LITTLE
MORE CAUTIOUS.
I DON'T WANT TO SPEAK FOR THE
PRIOR ADMINISTRATION, BUT WHAT
WE SAW WITH THE TRIAGE ONE WAS
NOT NEARLY AS FAR ALONG AS YOU
MIGHT THINK IT WAS.
AND SO, WE ARE LOOKING AT THE
SYSTEM FROM WHAT WE HAVE AND
WHERE WE WERE.
AND I THINK WE ARE MAKING
PRETTY GOOD PROGRESS.
I KNOW IT'S PROBABLY
FRUSTRATING FOR YOU ALL, GOING
THROUGH A TRANSITION, BUT I
THINK THAT, YOU KNOW, WE ARE
WORKING WITH WHAT WE HAVE AND
TRYING TO BUILD THOSE
SUSTAINABLY AS WE MOVE FORWARD.
I WOULD JUST ALSO ADD SOME OF
WHAT WE'VE GOTTEN FROM THE 911
LINE, SO HEALTH ONE IS A HUGE
HELP, HUGE SUPPORT FROM THE
FIRE DEPARTMENT.
SO SOME OF THOSE ARE BEING ABLE
TO BE DISPATCHED FROM THE 911
CALL CENTER.
I WOULD ALSO ADD THE ADDITION
OF THE NURSING HOTLINE HAS
ACTUALLY BEEN A TREMENDOUS
CALLS INTO THE 911 HOTLINE, AND
IS A GREAT SERVICE THAT HAS
BEEN SET UP, AND HELPS TO, FOR
PEOPLE WHO MIGHT NOT KNOW
WHETHER THEY SHOULD CALL 911 OR
NOT, THE NURSING LINE HELPS TO
ALLEVIATE SOME OF THE PRESSURE
ON THAT PARTICULAR SYSTEM.
AND AS WE'RE LOOKING AT THE
ADDITIONAL DEPARTMENT, WE'VE
ALSO BEEN DOING ROLL CALL
VISITS WITH OUR DIFFERENT LAW
ENFORCEMENT PRECINCTS.
ONE OF THE THINGS THAT WE'VE
HEARD OVERWHELMINGLY, THEY
WOULD LIKE ADDITIONAL SUPPORTS
FOR CALLS THAT I THINK WE KNOW
COULD BEST BE HANDLED BY THOSE
WITH ADDITIONAL TRAINING AND
SKILLS, OUR SERVICES AROUND
MENTAL HEALTH SUPPORTS FOR
CALLS THAT WOULD HAVE A MENTAL
HEALTH COMPONENT.
WE HAVE HEARD EVEN DIRECTLY
FROM OFFICERS THAT SUPPORTS IN
AND AROUND MENTAL HEALTH WOULD
BE SOMETHING.
SO WHEN WE TALK ABOUT THE THIRD
DEPARTMENT PER SE, WE ARE GOING
TO BE LOOKING AT THOSE CALLS
THAT CAN BE RESOURCED THROUGH
ADDITIONAL MENTAL HEALTH
SUPPORTS AND SERVICES TO
COMPLEMENT SOME NEW INVESTMENTS
THAT THE STATE AND FEDERAL
GOVERNMENT MIGHT BE WILLING TO
HELP US MAKE IN THOSE AREAS.
>> JUST ONE LAST POINT ON THIS.
I'M GOING TO START JUST BY
RECOGNIZING, THAT I APPRECIATE
YOUR DIPLOMATIC REMARKS, DEPUTY
MAYOR ABOUT THE PREVIOUS
ADMINISTRATION.
I JUST WANT TO STATE THAT I AM
INCREDIBLY PLEASED WITH THE
RESPONSIVENESS, COLLABORATION,
DETERMINATION OF THIS
ADMINISTRATION ON THIS ISSUE.
SO I JUST WANT TO MAKE THAT
ABUNDANTLY CLEAR.
US BEING TOUGH ON YOU IS MOSTLY
OUR FRUSTRATION OVER LACK OF
PROGRESS IN THESE ISSUES THAT
PREDATES YOU, SO I JUST WANT TO
REAFFIRM THAT, BUT I DO WANT TO
DO ONE MORE PLUG AND WE CAN
FOLLOW UP AFTER THE MEETING ON
THIS.
I THINK A LOT OF THE QUESTIONS,
DEPUTY MAYOR THAT YOU RAISED
REGARDING SOME OF THE CAPACITY
ISSUESES RELATED TO THE
COMMUNICATIONS CENTER, AND THE
NATION OF HOW WE WOULD
INTEGRATE SOME NEW SERVICE INTO
THIS, I THINK THAT THOSE ARE
ISSUES THAT WOULD BENEFIT FROM
THE SCOPING AND DEVELOPMENT OF
A PILOT TO HELP TO TROUBLESHOOT
THROUGH THOSE ISSUES.
I THINK A BIG PART OF THIS
REALLY IS JUST STARTING TO DO
THE WORK AND MAKING A
COMMITMENT.
CENTRAL STAFF PUT TOGETHER FOR
ME, BECAUSE I WAS CURIOUS WHAT
IT WOULD COST TO PUT TOGETHER A
PILOT WITH JUST ONE VAN AND ONE
TEAM.
IT WOULD COST SOMEWHERE BETWEEN
700,000, AND $1 MILLION A YEAR
TO RUN A PILOT LIKE THAT.
THAT WOULD PAY FOR TWO,
BASICALLY EMT, OUTREACH WORKER
PIER SUPPORT NAVIGATOR TYPE
FOLKS, AND THEN ONE SUPERVISOR.
ALSO A ONGOING RESEARCH DATA %
ANALYTICS SUPPORT TO TRACK THE
METRICS OF THE PILOT TO AIM
TOWARDS THE SCALABILITY.
YOU KNOW, I THINK WE'VE SEEN
WITH A LOT OF THESE PROGRAMS
NATIONALLY, THEY ALL START WITH
A PILOT LIKE THAT, BUT THEN
OVER THE COURSE OF 12 TO 16
MONTHS, THEY'RE ABLE TO SCALE.
I THINK ONE OF THE THINGS WE
HAVE NOT DONE OVER THE LAST TWO
YEARS IS JUST MAKE THAT PLUNGE
INTO THE PILOT.
BECAUSE THE CITIES THAT DID DO
THAT IN 2020 HAVE MATURE, WELL
DEVELOPED PROGRAMS.
I WOULD JUST ENCOURAGE US TO
LOOK INTO THE POSSIBILITY OF
THAT 700 MILLION, TO $100
MILLION INVESTMENT FOR THE
PILOT IN ORDER TO START GETTING
THAT IN THE FIELD WORK THAT CAN
INFORM THE SCALABILITY, AND
ADAPTABILITY OF A SERVICE LIKE
THIS.
I'M HAPPY TO FOLLOW UP ON THAT.
I THINK THAT WE'RE AT THE POINT
IN THAT PROCESS, WHERE THAT
WOULD BE AN INCREDIBLY HELPFUL
NEXT STEP FORWARD.
>> THANK YOU FOR THAT.
I ASSUME CENTRAL STAFF, IF THEY
HAVEN'T SHARED WITH OUR
COLLABORATIVE TEAM, IF THEY
WOULD SHARE THAT, IF THEY
HAVEN'T ALREADY, WE'LL
DEFINITELY TAKE A LOOK AT THAT.
>> THIS IS UNCOLLABORATETIVE,
RIGHT?
COUNCILMEMBER NELSON, I KNOW
YOU'RE IN THE QUEUE.
WE HAVE A DISCUSSION ABOUT --
AND IF YOU CAN TALK ABOUT
COUNSEL'S PARTICIPATION.
>> THANKS COUNCILMEMBER
HERBOLD.
I WILL CONFIRM THAT THE
ESTIMATE THAT COUNCILMEMBER
LEWIS WAS TALKING ABOUT WAS
SHARED WITH THE EXECUTIVE.
ON THE DISPATCH, I JUST HAD A
QUICK VERIFYING QUESTION.
ARE HEALTH ONE AND THE NURSING
HOTLINE, ARE THEY DISPATCHED,
OR ARE THEY SECONDARY
RESPONDERS?
I JUST WANT TO MAKE SURE.
DIRECTLY FROM 911. E DISPATCHED
AND THE NURSE HOTLINE IS A
SEPARATE NUMBER.
SO IF SOMEBODY CALLS 911, THEY
DON'T GET REFERRED BACK TO THE
NURSE LINE, BUT WE PROMOTE THE
NURSE LINE AS AN ALTERNATIVE TO
911, IF SOMEBODY HAS A QUESTION
PERTAINING TO PHYSICAL HEALTH
THAT ISN'T CONSIDERED LIFE-
THREATENING, BUT THEY DON'T
KNOW WHAT THE NEXT STEP SHOULD
BE.
SO IF SOMEBODY CALLS INTO 911,
THEY'RE NOT REFERRED BACK TO
THE NURSE LINE, BUT WE'RE
PROMOTING THE NURSE LINE AS A
MEANS TO BE ABLE TO STAVE OFF
SOME OF THE CALLS THAT MIGHT
COME IN THROUGH 911.
I DON'T MEAN TO TRIVIALIZE IT,
BUT I WILL GIVE YOU AN EXAMPLE
THAT MORE PEOPLE ARE PROBABLY
FAMILIAR WITH.
EVERY YEAR AROUND THANKSGIVING,
911 GETS A LOT OF CALLS ABOUT
HOW YOU COOK A TURKEY.
SO MANY YEARS, SO THEY'VE
DEVELOPED A TURKEY HOTLINE SO
PEOPLE CAN ASK THOSE QUESTIONS
DIRECTLY TO THE TURKEY HOTLINE.
BUT PEOPLE HAVE QUESTIONS THAT
THEY MAY NEED AN ANSWER TO, BUT
IT'S NOT LIKE SOMEBODY IS IN
THE PROCESS, LIKE THEY MIGHT
DIE AT THAT MOMENT.
SO THE NURSE HOTLINE, WHERE
PEOPLE ARE IN THAT PHASE, WHERE
THEY DON'T KNOW WHERE TO GO
WITH AN ANSWER AND GET A
RESPONSE, THEY CAN GO TO THE
NURSE HOTLINE.
THE NURSE HOTLINE MAY TRIAGE
WITH THEM, AND SAY, NO, YOU
NEED TO CALL 911, AND CONNECT
THEM TO AN EMT, OR OTHER SUCH
SERVICE, BUT IT GIVES THEM AN
ABILITY TO BE ABLE TO NOT WAIT
UNTIL AN EMERGENCY TO ASK WHAT
COULD END UP BEING A HEALTH
EMERGENCY QUESTION.
I SAW WE CAN GO TO THE NEXT
SLIDE.
SO WE'VE BEEN TALKING AROUND
THIS A LITTLE BIT, SO WE'RE A
LITTLE BIT AHEAD OF THIS SLIDE,
BUT AGAIN, IDENTIFYING THE
CALLS WHAT SOME OF THE
RESPONSES MIGHT BE, HOW WE
MIGHT BE ABLE TO USE CSO
OFFICERS FOR SOME OF THE CALLS,
PARTICULARLY PRIORITY TWO AND
THREE CALLS AND OTHER CALLS TO
SAVE RESOURCES.
BUT THAT'S THAT TOPIC THERE.
THEN WE JUST WANTED TO GIVE YOU
ALL AN UPDATE ON SOME OF THE
STATEMENTS AND LEGISLATIVE
INTENT THAT WERE FROM EARLIER
YEARS.
AND SO I'M GOING TO PASS OVER
TO MYERBERG TO TALK ABOUT SOME
OF THESE.
>> WE HAVE UPCOMING RESPONSES
FOR ALL OF THESE SLIDES.
I BELIEVE IT'S COUNCIL
PEDERSEN, AND LEWIS, AND
HERBOLD WITH OUTSTANDING SLIDE
SERVICES.
WITH REGARDS TO THE CSO
PROGRAM, AND TO REALLY PUT A
FINER POINT ON WHAT WE'VE BEEN
DISCUSSING TODAY, WE HAVE HAD
CONVERSATIONS WITHIN OUR
ONGOING WORK, WITH THE CSO'S
ABOUT WHAT WOULD A PIVOT LOOK
LIKE, HOW WOULD YOU DO IT.
WHAT CALLS WOULD YOU GO TO?
I THINK THE SENIOR MAYOR DEPUTY
TOUCHED ON IT.
TO WHAT PART OF THE WORK.
OBVIOUSLY, YOU KNOW, WE ARE
VERY MUCH LOOKING AT PAPER
CALLS.
WE'RE LOOKING AT CRISIS AND
I'LL USE WELFARE CHECKS AND
PERSONS THEY'LL CALL.
BUT WE'RE ALSO LOOKING AT
BROADER SPECTRUMS AS WELL.
FOR EXAMPLE, FOUND PROPERTY.
THAT'S NOT A WEAPON, OR NOT
DRUGS.
REQUESTS FOR TRANSPORT.
REQUESTS FOR FOOD OR SHELTER.
THOSE ARE TYPES OF CALLS THAT
COULD ALSO BE SHIFTED TO CSO'S
AND THEY WOULD LIKELY BE ABLE
TO TAKE THOSE UP WITH MINIMUM
TRAINING.
WE WILL BE ADDRESSING THAT IN
THE SLIDE RESPONSE TO YOU, AND
TO REAFFIRM IF WE CAN MOVE FOR
QUICKLY, WE WILL.
WE ARE TRYING TO BE
DELIBERATIVE, BUT WE'RE ALSO
TRYING TO BE RESPONSIVE TO YOU
ALL AND WHAT WE HEAR FROM THE
COMMUNITY.
SO THE NEXT WAS COUNCILMEMBER
PEDERSEN'S SLIDE THAT TALKED
ABOUT CALLS THAT HAVE --
>> CAN I ASK A QUESTION ON THE
PREVIOUS SLIDE?
>> ON THE PREVIOUS SLIDE?
YEP.
I WANTED TO GO BACK TO A
QUESTION I ASKED OF ASHA AT
SOME POINT, I KNOW
COUNCILMEMBER ASHA IS IN THE
QUEUE.
>> JUST ONE MORE REMARK.
COUNCILMEMBER HERBOLD AND I IN
PARTICULAR SPENT A LOT OF TIME
WITH THE CSO'S, DISCUSSING THE
POSSIBILITY OF THE SCOPE.
I WALKED AWAY FROM THAT
EXPERIENCE WITH THE
UNDERSTANDING THAT THE CULTURE
OF THAT UNIT, UNLESS IT'S
EVOLVED SORT OF WANTED TO FILL
A ROLE OF ALMOST LIKE A POLICE
AUXILIARY SORT OF UNIT.
THEY WERE INTERESTED IN STAYING
IN SPD, SOME OF THEM ASPIRED TO
úBE SP D OFFICERS.
SO I WANT TO BE REALLY CAREFUL
WITH ALL OF THESE DIFFERENT
UNITS WE REALLY LOOK AT WHAT
THE CULTURE, AND THE ROLE IS,
BECAUSE I THINK THERE'S A LOT
OF UTILITY THAT CAN COME FROM
HAVING A POLICE AUXILIARY
RESPONDING TO LEVEL THREE AND
LEVEL FOUR CALLS.
IN OUR HASTE, BECAUSE I KNOW
WE'VE BEEN TALKING ABOUT
WANTING TO DO THINGS QUICKLY, I
WOULD STILL HAVE US BE CAUTIOUS
IN TERMS OF WHAT OBLIGATIONS WE
PUT INTO CERTAIN UNITS, IF IT
DOESN'T NECESSARILY FIT WITH
THE EXACT ROLE THEY WANT TO
FILL.
SO IN TERMS OF, YOU KNOW,
TAKING ON KIND OF WELFARE CHECK
RESPONSES AND THINGS LIKE THAT,
I REALLY WANT TO MAKE SURE THAT
FITS WITH WHAT THAT UNIT HAS
ENVISIONED TO ITS CULTURE.
I WOULD JUST MAKE SURE THAT
WE'RE CAREFUL ABOUT HOW WE
STRUCTURE IT.
BUT I THINK WITHIN THAT ROLE,
THERE'S LOTS OF THINGS WE COULD
HELP THEM DO, WITH THE RESPONSE
WE'RE FACING.
>> I THINK THEIR ROLE IS
CORRECT.
THAT WE NEED TO HAVE OUR
VISION, ALSO INCORPORATE THE
VISION OF THAT WORKFORCE.
BUT I WILL SAY THAT THINGS HAVE
CHANGED SINCE LAST YEAR.
I THINK AS IT RELATES TO SOME
OF THOSE CULTURAL ISSUES THAT
YOU'RE RAISING, I THINK THERE'S
A LITTLE BIT MORE DIVERSITY OF
OPINION.
COUNCILMEMBER NELSON.
>> I SAID I'LL WAIT UNTIL THE
END OF THE PRESENTATION.
>> GOT IT.
AND THEN AFTER WE'RE DONE GOING
OVER THE SLIDES, WHICH I KNOW
YOU'RE NOT DONE YET, DO I WANT
TO RETURN TO THE QUESTION I'VE
ASKED OF ASHA.
>> DO YOU WANT TO DO THAT NOW?
WE CAN RETURN TO THE ASHA
QUESTION NOW.
>> THAT WOULD BE GET, SINCE I
THINK IT'S STILL MUCH MORE
FOCUSED ON THE EARLIER
CONVERSATION.
>> THANKS COUNCILMEMBER.
WE HAVE BEEN TALKING TO THE
MAYOR'S OFFICE AND THE DEPUTY
MAYOR AND TO DAN ABOUT
PARTICIPATION IN THE
INTERDEPARTMENTAL TEAM LOOKS
LIKE.
ANN AND GREG WERE ABLE TO GO TO
A MEETING EARLIER THIS YEAR
WITH THE WORKING GROUP.
AND SO, THE IDEA IS FOR US TO
BE ABLE TO PARTNERSHIP IN
LOOKING AT THE RND DATA
ANALYSIS AND BE A PART OF THOSE
CONVERSATIONS ONCE THE
EXECUTIVE IS READY FOR US TO BE
INVOLVED SO WE'VE BEEN SORT OF
KEEPING CLOSELY IN THE LOOP
ABOUT WHAT TIMING LOOKS LIKE,
AND TO SOME EXTENT, WHAT THE
WORKING GROUP WILL ACTUALLY BE
LOOKING AT, AND HOW MEMBERSHIP
IS CURRENTLY STRUCTURED, AND IS
CHANGING.
SOLVE I DEFER TO THE DEPUTY
MAYOR FOR ANY SPECIFIC DETAILS
ABOUT THE IBT ITSELF, BUT WE
HAVE BEEN HAVING THE
CONVERSATION ABOUT WHAT IT
MIGHT LOOK LIKE FOR COUNCIL TO
BE INVOLVED IN THOSE
CONVERSATIONS, AND TO BE ABLE
TO LOOK AT THE DATA SORT OF IN
REALTIME.
>> SO JUST TO MAKE SURE I
UNDERSTAND WHAT YOU'RE SAYING,
ASHA, YOU'RE SAYING YOU'RE
STILL WORKING ON DEFINING THE
ROLE OF COUNCIL TO ENGAGE IN
THIS BODY OF WORK?
>> YES, WE ARE STILL IN
CONVERSATION ABOUT WHAT THAT'S
GOING TO LOOK LIKE, AND WHAT
THE TIMING LOOKS LIKE.
>> MY RECOLLECTION IS THAT WAS
PART OF THE REPORT LAST TIME
THE EXECUTIVE CAME TO PRESENT.
SO AGAIN, I HOPE WE CAN
SOLIDIFY THOSE AGREEMENTS,
BECAUSE THEY ARE, AGAIN,
THEY'RE FOUNDATIONAL TO, I KNOW
WITH HAVE A TENDENCY MAYBE
SOMETIMES TO DO THINGS
SEQUENTIALLY, AND GIVEN THAT
PERHAPS YOU DON'T PLAN TO PULL
TOGETHER THE WORK GROUP UNTIL
THE ANALYSIS IS DONE, MAYBE THE
THINKING IS WE DON'T NEED TO
HAVE ALL THAT WORKED OUT UNTIL
THE ANALYSIS IS DONE.
BUT I THINK SOME THINGS COULD
BE DONE IN PARALLEL SO THAT
WHEN IT'S TIME TO GO, WE'RE
READY TO GO.
>> WE KNOW HOW BUSY SCHEDULES
GET, SO WE CAN SET THOSE
MEETINGS ON THE CALENDAR EARLY,
EVEN BEFORE WE HAVE THE RND IN
PLACE, WE'LL WORK ON THAT.
>> SO THE NEXT SLIDE WAS FROM
COUNCILMEMBER PEDERSEN, TO LOOK
AT THE CURRENT RESPONSE OPTIONS
TO THOSE CALLS AND GAPS IN
SERVICES, AND HOW THE CITY
COULD SCALE UP SERVICES TO
ADDRESS THOSE UNMET NEEDS AND
ASSOCIATED COSTS.
WE VERY MUCH AGREE WITH THE
INTENT OF THE SLIDE.
AND IT HAS BEEN OUR WORK, AND
IT'S VERY APROPO TO WHAT WE'RE
GOING TO BE DOING TODAY.
TO UNDERSTAND MORE FULLY WHAT
THEY DO, AND I THINK THERE'S A
LOT OF OPPORTUNITY TO PARTNER
WITH THEM.
AND TO WORK WITH SYSTEMS THAT
ARE ALREADY UP AND RUNNING,
THAT MIGHT BE ABLE TO BE SCALED
UP.
BUT WE ARE CONTINUING TO
EVALUATE THIS AND GET
COUNCILMEMBER PEDERSEN A MORE
DETAILED RESPONSE TO THE SLIDE.
>> COUNCILMEMBER PEDERSEN.
>> THANK YOU, CHAIR HERBOLD.
OUR REQUEST FOR THIS SPONSE TO
INFORMATION.
I WANT TO ECHO THE COMMENTS OF
MY COLLEAGUES.
JUST THAT I KNOW YOU WANT TO
GET IT RIGHT THE FIRST TIME,
AND YOU'RE BEING METHODICAL,
AND I APPRECIATE THAT, AND WE
ALSO HAVE A SENSE OF URGENCY,
SINCE WE'VE BEEN TRYING TO DO
SOMETHING IN THIS REALM FOR
MANY MONTHS.
ONE OF THE REASONS THAT I WAS
INTERESTED IN HAVING THE
COUNCIL APPROVE THIS REQUEST,
WHICH WE DID IN NOVEMBER OF
LAST YEAR, WAS BECAUSE JUST TO
REALIZE THAT THERE WAS GOING TO
BE A COST, WHEN WE'RE TRYING TO
DO TWO THINGS AT ONCE, WE'RE
TRYING TO HAVE AN APPROPRIATE
POLICE RESPONSE.
WE'RE ALSO TRYING TO STAND UP
OTHER EMERGENCY RESPONSES FOR
THOSE EXPERIENCING BEHAVIORAL
HEALTH CRISES, AND SO COSTING
IT OUT IS REALLY IMPORTANT TO
JUST HAVE THE REALIZATION THAT
THIS MAY REQUIRE ADDITIONAL
INVESTMENTS, AT LEAST
INITIALLY.
SO I JUST WANT TO MAKE SURE,
AND I APPRECIATE YOUR WANTING
TO SEE, AND TO NOT DUPLICATE
WHAT KING COUNTY MAY BE DOING,
I DO WANT TO ENSURE WE HAVE
SOME LEVEL OF CONTROL ON THE
CITY SIDE, THAT WE ARE GETTING
THE SERVICES THAT IT'S EASY FOR
PEOPLE TO CALL 911 OR 988, AND
GET THE RESPONSE AND THEY DON'T
HAVE TO NAVIGATE A KING COUNTY
SYSTEM MUCH PHONE NUMBERS
THAT'S ONLY MONDAY THROUGH
FRIDAY 9 THROUGH 5, BUT THAT
THEY'RE GETTING A 24/7
RESPONSE.
AND IF WE HAVE TO CONTRIBUTE TO
THAT COST, THEN SO BE IT.
I KNOW WE DID THAT WITH THE
NURSE FAMILY PARTNERSHIP
PROGRAM, WHERE IT'S A KING
COUNTY NURSING PROGRAM, HOME
VISITATION PROGRAM, EVIDENCE
BASED, AND WE WANTED TO PROVIDE
ADDITIONAL SERVICES IN THE
CITY, SO WE JUST SUPPLEMENTED
THAT COST.
I JUST WANT TO MAKE SURE THAT
WE DO GET THE COST ESTIMATES AS
WELL, JUST SO WE HAVE A REALITY
CHECK ON WHAT WE NEED TO START
INVESTING IN.
THANK YOU.
>> WE HEAR YOU LOUD AND CLEAR
AS WELL ON THE TIMES, AND THE
DISPATCH TIMES PARTICULARLY.
YOU KNOW, OBVIOUSLY, IF WE HAVE
THESE SERVICES, WE NEED THEM TO
BE DISPATCHED THE SAME, AS IF
IT'S UNDER 30 MINUTES, OR WHAT
THE TIMEFRAME IS.
WE WOULD HAVE TO WORK ON
STAFFING UP, BUYING UP, AND
AGAIN, IT'S JUST ONE PIECE OF
THE PUZZLE THAT WE'RE LOOKING
AT, BUT WE APPRECIATE THE
SLIDE.
>> THANK YOU.
>> THE LAST SLIDE THAT WE HAVE,
DO YOU HAVE ANYTHING TO ADD?
THE LAST SLIDE THAT WE HAD WAS
CONCERNING TRIAGE ONE.
I THINK WE'VE COMMUNICATED THIS
OUT TO THE GROUP.
AT THIS POINT, THE MAYOR'S
OFFICE IS NOT PROCEEDING WITH
TRIAGE ONE FOR A HOST OF
REASONS, AND WE'LL LAY THEM OUT
MORE SPECIFICALLY IN THE SLIDE.
AND AGAIN, WE, THAT DOESN'T
MEAN THAT IN CONCEPT, WE DIDN'T
AGREE WITH SOME OF THE CONCEPTS
BEHIND IT, WE WOULD AGAIN, LIKE
TO BE MORE DELIBERATIVE, AND
THINK THROUGH WHAT A MORE COST
EFFECTIVE, MORE PRACTICAL, AND
A BETTER OPTION MIGHT BE, THE
RESPONSE THAT SAME SUBSET, OR A
VARIATION OF THE SUB SET OF
COSTS.
>> I'LL JUST ADD THAT THIS ONE
WASN'T AS FAR ALONG AS I THINK
MIGHT HAVE BEEN PUBLICLY
COMMUNICATED.
AND SO, SINCE WE WERE KIND OF
AT THE BEGINNING PHASES OF BOTH
THIS, AND THE WORK WE'RE DOING
AROUND THE THIRD DEPARTMENT,
COMBINING WHAT WE WANTED TO DO
WITH THIS, WITH A THIRD
DEPARTMENT AT THE SAME TIME,
AND TRYING TO FIGURE OUT HOW WE
CAN ROLL THESE OUT IS THE
APPROACH WE HAVE TAKEN.
WHAT I WILL SAY IS, IF WE COME
UP WITH SOMETHING THAT WE CAN
ROLL OUT SOONER, WE WILL PILOT
IT.
WE'RE NOT CAUTIOUS TO THE POINT
OF INACTION.
BUT I THINK WE ARE TRYING TO BE
REALLY DELIBERATE WITH ALL OF
THE RESOURCES THAT WE HAVE
AVAILABLE TO US RIGHT NOW,
WHICH IS THE COMBINATION OF
WANTING TO MAKE SURE THAT WE'RE
SETTING UP SYSTEMS FOR
SUSTAINABILITY, AND PERMANENCY,
DOESN'T MEAN WE WON'T TRY
SOMETHING NEW, BUT ALSO WORKING
WITHIN THE RESOURCE PARAMETERS
THAT WE HAVE AS A CITY RIGHT
NOW, BOTH IN TERMS OF PERSON
POWER, AS WELL AS FINANCIAL AND
OTHER.
SO WE'RE BALANCING ALL OF THOSE
THINGS TO FIGURE OUT HOW WE
STEP FORWARD WITH EACH
PARTICULAR ONE.
AND IN PARTICULAR, WHEN WE DUG
INTO THIS ONE, THERE JUST
WASN'T A LOT OF STRUCTURE THERE
TO EVEN BEGIN TO MOVE THAT
FORWARD, WHICH IS WHY WE'VE
COMBINED THIS PATHWAY IN WITH
THE OTHER PATHWAYS WE'RE
TAKING.
>> I JUST WANT TO SAY I HOPE
THAT REPORT INCLUDES, IT
DOESN'T NEED TO BE CALLED
TRIAGE ONE, BUT THE PART OF THE
EARLIER PROPOSAL, HOWEVER FAR
ALONG IT WAS, OR WASN'T, THAT I
THINK THERE WAS A LOT OF
SUPPORT FOR.
THE HANGUPS WERE, AS I
UNDERSTAND IT, ABOUT WHAT
WORKFORCE WAS GOING TO DO IT.
I HOPE THAT REPORT THAT SLIDE
REPORT THAT YOU SEND US GIVES A
COMMITMENT TO ADDRESS IN
SOMETHING THAT WE CAN PILOT
SOON.
THE PERSON DOWN, AND WELLNESS
CALLS.
I THINK THE PLAN WAS ABOUT
8,000 CALL AS YEAR.
THAT'S A PLACE TO START.
AND THAT IS, I THINK THE
FOUNDATIONAL POINT THAT EVERY
CHANCE I HAVE AN OPPORTUNITY TO
TALK TO YOU EITHER, SENIOR
DEPUTY MAYOR HARRELL, OR YOU
DIRECTOR MYERBERG, HAVE BEEN
PLEADING WITH YOU, THAT WE MOVE
FORWARD ON THAT SMALL SUBSET OF
CALLS.
>> MADAM CHAIR, CAN I ASK YOU A
QUESTION?
I SIMILARLY WOULD LIKE TO ECHO
THAT THAT SUB SET OF CALLS THAT
I WAS IDENTIFIED A YEAR AGO, I
BELIEVE IS IN AN APPROPRIATE
PLACE, WHERE A SCOPING
DISCUSSION ON A PILOT WOULD BE
A FRUITFUL EXERCISE BETWEEN THE
EXECUTIVE AND THE COUNCIL, AND
HOW WE MIGHT MOVE FORWARD IN
THAT.
I JUST RANT RECENTLY READ,
THERE'S A MAY 29th ARTICLE
ABOUT THE PROCESS OF WHICH THAT
PLAN CAME ABOUT.
AND IT WAS STRIKING TO READ
THROUGH THIS ARTICLE, I'M
LOOKING AT IT RIGHT NOW ON THE
DIAS FOR REFERENCE.
IT WAS BORN OUT OF NECESSITY
FROM ALBUQUERQUE'S POLICE
OFFICE.
IT WAS SCOPED TO RESPOND TO
CALLS THAT ARE VERY MUCH ALONG
THE SAME LINE OF WHAT WE
IDENTIFIED IN THE ANALYSIS.
COUNCILMEMBER HERBOLD IS
REFERRING TO AS A RESPONSE FOR
A SCOPE ALTERNATIVE.
THAT IS SPEAKING TO THE WEBSITE
OF THE ALBUQUERQUE COMMUNITY
SAFETY PROGRAM.
CALLS THAT ARE DISPATCHED VIA
911 WITH BEHAVIORAL HEALTH
NEXUS, COMMUNITY STREET ORDER,
HOMELESSNESS, MOBILE CRISIS
TEAM CLINICIANS, LOOKING AT THE
DENVER STAR'S WEBSITE, AND THE
SCOPE THAT THEY IDENTIFY, WHICH
IS VERY SIMILAR.
CALLS THAT PAIR MENTAL HEALTH
CLINICIANS AND EMT'S, TO
RESPOND TO LOW RISK AND
COMMUNITY CALLS TO PROVIDE
TRIAGE, DEESCALATION RESOURCE
PREVENTION.
SO A LOT OF THESE PROGRAMS
ACROSS THESE DIFFERENT CITIES
ARE RESPONDING TO CALLS OF THE
NATURE AND SCOPE THAT CHAIR
HERBOLD HAS IDENTIFIED AND THAT
WE'VE DISCUSSED EARLIER IN
COMMITTEE.
IT SEEMS ALL OF THOSE PROGRAMS
START THE WITH THE ONE VAN
PILOT.
IT'S A PROGRAM I MADE SEVERAL
TIMES TODAY, TO THIS HEARING.
I THINK TO A CERTAIN EXTEND,
THAT'S KIND OF WHAT TRIAGE ONE
WAS ENVISIONED AS,S FROM THE
PREVIOUS ADMINISTRATION.
I AGREE, IT'S NOT COMPLETELY
CLEAR, BUT IN TERMS OF
RECONFIGURING A PILOT ALONG THE
LINES OF WHAT SOME OF THOSE
OTHER PROGRAMS ARE, I THINK
THERE'S A LOT OF RUNWAY FOR US
TO LOOK INTO THAT, IN TERMS OF
HOW IT RELATES TO A THIRD
DEPARTMENT, I WOULD ENCOURAGE
US TO NOT WAIT FOR A THIRD
PARTY TO BE CREATED BEFORE A
SERVICE LIKE THAT.
WE COULD PARK IT INTO THE CALL
CENTER DEPARTMENT AS WE WAIT ON
HOW THAT SERVICE CAN BE SET UP
FOR THAT PILOT, AND THEN MOVE
IT TO THAT NEW DEPARTMENT.
BUT I JUST THINK IT WILL GIVE
US A LOT MORE CLARITY.
WE'LL GET A LOT MORE DATA, AND
A MUCH CLEARER UNDERSTANDING OF
WHAT THAT RESPONSE COULD BE BY
GOING AFTER THAT ALREADY
IDENTIFIED SUB SET OF CALLS.
>> I THINK THIS MIGHT BE THE
END.
COUNCILMEMBER NELSON, ARE YOU
READY?
>> YEAH.
SO I JUST WANT TO CLARIFY
FIRST, MY TALK ABOUT THE 911
CALLS WAS NOT A CRITICISM OF
THE HARRELL ADMINISTRATION.
I REALIZE THAT YOU'VE RUN A
DEPARTMENT THAT IS NOT EVENLY A
YEAR OLD NOW.
SO JUST I HEAR MY COLLEAGUES
IMPATIENCE FOR AN ALTERNATIVE
RESPONSE, AND TO FULFILL THE
MISSION FOR THAT.
AND I ALSO AM LOOKING FORWARD
MYSELF TO THE THIRD DEPARTMENT,
AND ITS UNVEILING.
MY PRIORITY IS GETTING THIS
RIGHT.
BECAUSE WE'RE TALKING ABOUT
LIVES HERE AND HOW THEY'RE
RESPONDING TO AND EMERGENCIES,
AND WE NEED TO AVOID UNINTENDED
CONSEQUENCES.
THAT MEANS REALLY PAYING
ATTENTION TO THE DETAILS.
COSTING THINGS OUT,
UNDERSTANDING, YOU KNOW WHETHER
OR NOT THE MODELS IN OTHER
CITIES WOULD REALLY WORK HERE
IN AS BIG OF A CITY.
CAHOOTS HAS BEEN AROUND FOR
YEARS, AND HAS BEEN GREAT.
AND HANDLES, I THINK 8% OF THE
CALLS IN EUGENE.
WE ALSO HAD A SIMILAR MODEL,
WHICH IS HEALTH ONE HERE, VERY
EXPENSIVE TO EXPAND, BUT SHOULD
BE.
SO I DON'T KNOW.
I'M JUST SAYING THAT I HOPE
THAT WE'RE ALL ON THE SAME PAGE
HERE.
AND SOME.
CHALLENGES THAT I SEE GOING
FORWARD IS THE VERY
AVAILABILITY OF SOCIAL SERVICE
PROVIDERS, WHOEVER THEY ARE,
24/7.
BECAUSE WE'RE TALKING ABOUT
NONPROFITS, AND WE NEED TO
FIGURE OUT WHETHER OR NOT WE
CAN ACTUALLY CONTRACT WITH
THESE PEOPLE TO DO THIS WORK
24/7.
ANOTHER IS, WHO IS GOING TO
DECIDE WHAT KIND OF CALL THIS
IS COMING IN?
CSCC DOESN'T DIAGNOSE THE CALLS
IMMEDIATELY.
SO ANYWAYS, VERY COMPLICATED
AND I JUST BELIEVE THAT WE
SHOULD PROCEED WITH ELSCROBY
AND CAREFUL DELIBERATION.
>> THANK YOU FOR THAT.
AND TRUST ME NO CRITICISMS WERE
TAKEN, YOU KNOW, BY WHEREVER WE
HAVE CUSTOMER SERVICE
IMPROVEMENTS, PARTICULARLY FOR
COMMUNITY MEMBERS, WE'RE ALWAYS
GOING TO TRY TO DO BETTER.
SO IT WAS HEARD, AND RECEIVED
VERY WELL.
WHAT I WILL ADD IS THAT WE DO,
WE KNOW THAT THERE'S A BALANCE
BETWEEN GETTING IT AS RIGHT AS
POSSIBLE.
TAKING APPROPRIATE RISKS AND
STILL MOVING THINGS FORWARD.
SO WHILE WE ARE STILL, YOU
KNOW, ABOUT SIX MONTHS IN, WE
ARE TRYING TO DO ALL OF THOSE
THINGS AS WELL AS WE POSSIBLY
CAN AS WELL.
WE KNOW WE ARE ROLLING THE
PLANE AS WE FLY, BUT WE ARE
TRYING TO BE RESPONSIBLE WITH
THE RESOURCES, A AL-SADR
RESOURCES AS WELL AS THE NEEDS
OF THE COMMUNITY, AND TRYING TO
NOT BE SUCCESSFUL IN THE
PROJECTS AND PROGRAMS THAT WE
WOULD PUT THEM OUT FOR, SO WE
DO TAKE ALL OF THOSE RESOURCES
INTO ACCOUNT.
WE WILL CONTINUE TO KEEP YOU
ALL AS COUNCIL, AND CENTRAL
STAFF, ENGAGED, I THINK.
WITHIN THE MAYOR'S TEAM, WE
HAVE REGULAR CHECK-IN MEETINGS
WITH ALMOST EVERY
COUNCILMEMBER.
SO BESIDES JUST OUR CONDUIT
THROUGH COUNCIL STAFF, WE ALSO
HAVE REGULAR CALLS WITH EACH OF
YOU, AND WE WILL CONTINUE TO DO
THAT AS WE GO FORWARD.
IF THERE ARE EVER ANY
QUESTIONS, WE ALWAYS MAINTAIN
AN OPEN WORKING RELATIONSHIP.
WE WANT TO MAINTAIN AN OPEN
WORKING RELATIONSHIP.
WE ALSO WANT TO BE REALLY CLEAR
AND TRANSPARENT AS MUCH AS
POSSIBLE WITH OUR SEATTLE
PUBLIC AROUND WHAT WE'RE DOING,
AND WHAT WE'RE TRYING.
THEY WON'T ALL BE HOME RUNS,
BUT WE WILL PUT FORTH THE
EFFORT TO MAKE SURE THAT WE ARE
AS RESPONSIVE AS WE POSSIBLY
CAN, BUT ALSO AS, YOU KNOW,
WHEREVER WE CAN PREVIEW WHERE
THERE MIGHT BE HOLES, WE'LL TRY
OUR BEST TO MITIGATE THAT RISK,
TO MAKE SURE WE'RE NOT PUTTING
PEOPLE'S LIVELIHOOD, OR LIVES
IN DANGER.
>> JUST ONE CLOSING REMARK ON
THIS, BECAUSE I THINK
COUNCILMEMBER NELSON HIT ON A
GOOD POINT.
IF WE CAN PROVIDE THE
APPROPRIATE RESPONSE.
JUST TO SHARE A BRIEF ANECDOTE
THAT THE OTHER DAY IN QUEEN
ANNE, THERE'S A FAIRLY, THERE'S
AN INDIVIDUAL WITH SOME PUBLIC
HEALTH ISSUES THAT HAS HAD
SEVERAL OUTBURSTS IN
NEIGHBORHOODS AROUND THE QUEEN
ANNE NEIGHBORHOOD.
POLICE RESPONDED TO ATTEMPT AN
INTERVENTION.
AFTER ABOUT TWO HOURS OF
WORKING WITH THE PERSON, THEY
WEREN'T ABLE TO DO ANYTHING,
BECAUSE THEY COULDN'T ESTABLISH
PROBABLE CAUSE FOR A CRIME.
THEY DIDN'T HAVE ACCESS TO A
RESOURCE THE PERSON COULD TAKE
ADVANTAGE OF.
IT'S NOT THE FAULT OF THOSE
POLICE OFFICERS THAT IT WASN'T
AN EFFICACIOUS RESPONSE.
IT'S NOT WHAT THEY'RE TRAINED
TO DO.
THAT IS ONE OF THE HOLES IN OUR
CURRENT SYSTEM, THIS EXPERIENCE
BY MY CONSTITUENTS ON A DAILY
BASIS, AND IT'S A HOLE THAT
THESE OTHER CITIES AND SYSTEMS
ARE ABLE TO FILL.
IT MEANS NO DISRESPECT TO THE
POLICE, THEY DID THEIR BEST.
THEY SHOWED UP, BUT THE TWO
HOURS THEY SPENT WITH THAT
INDIVIDUAL COULD HAVE BEEN
SPENT WITH A NUMBER OF OTHER
OBLIGATIONS THAT ARE ON THEIR
PLATE.
I THINK IT REALLY SHOWS, YOU
KNOW, IF WE LOOK AT THE WHOLE
ECONOMY OF OUR RESPONSES, AND
WHAT WE NEED TO RESPOND TO, TO
HONOR OUR TRUE CHARTER RESPONSE
FOR SAFETY, WE NEED TO FILL
THAT GAP WITH SOMETHING.
IT'S ALSO NOT THE CASE THAT
EVERY RESPONSE WITH A POLICE
OFFICER UNDER THE CURRENT
REGIME IS AN EFFICACIOUS
RESPONSE.
IN MANY CASES, IT'S NOT DUE ALL
AT TO THE PROFESSIONALISM OF
THE POLICE, DUE TO THE LIMITED
NUMBER OF TOOLS AT THEIR
DISPOSAL, AND DO TO THE LIMITS
OF WHAT THEY'RE ABLE TO
RESOLVE.
>> I APPRECIATE THAT.
AND ONE OF THE THINGS THAT WE
HAVE LONG UNDER-FUNDED MENTAL
HEALTH, AND MENTAL HEALTH
SUPPORTS.
I WILL SAY THE ONE RESOURCE WE
HAVE, AND IT'S NOT GOING TO
COME SOON ENOUGH, BUT WILL BE
IN A FEW YEARS, THERE'S GOING
TO BE AN EMERGENCY MENTAL
HEALTH HOSPITAL, WHERE PEOPLE,
THAT IS GOING TO BE IN NORTH
SEATTLE, IT'S GOING TO BE IN
THE NORTHWEST HOSPITAL.
IT WILL HAVE 130 BEDS.
I THINK WE'RE ALL ANXIOUSLY
AWAITING FOR THAT PARTICULAR
RESOURCE TO COME ONLINE.
WE ARE HEARING FROM OUR LAW
ENFORCEMENT OFFICERS THAT THEY
NEED A PLACE TO BE ABLE TO TAKE
PEOPLE IN MENTAL HEALTH CRISIS,
THAT IS NOT AN ARREST.
NOT IMPRISONMENT, SO WHEN THAT
RESOURCE COMES ONLINE, WE'RE
LOOKING FORWARD TO HOW WE CAN
POTENTIALLY ADD TO THAT
PARTICULAR RESOURCE, AND OTHER
RESOURCES IN OTHER AREAS AROUND
THE CITY OF SEATTLE, SO THAT WE
WILL HAVE PLACES TO TAKE PEOPLE
IN THEIR MENTAL HEALTH CRISIS
THAT ISN'T CRIMINALIZING THEM.
SO THAT IS A PART OF OUR
OVERALL BLUEPRINT GOING
FORWARD, AND WE KNOW THAT IT IS
IN DESPERATE NEED FOR THE CITY.
>> DON'T FORGET THE LOW ACUITY
FILTER THAT THE COUNCILMEMBER
CONTRIBUTED TO LAST YEAR, THAT
I THINK IS ON A LITTLE BIT OF A
FASTER -- ONLINE.
SO THE MENTAL HEALTH REFERENCE
IS A GREAT SEGWAY INTO OUR NEXT
AGENDA ITEM.
I REALLY APPRECIATE YOU BEING
WITH US TODAY.
>> THANK YOU FOR YOUR TIME
TODAY.
>> YEAH, WE'D REALLY LOVE IF WE
COULD AIM FOR THE SECOND
MEETING IN JULY TO COME BACK.
YOU REFERENCED THE FACT THAT
THE CALL ANALYSIS IS GOING TO
BE DUE ANY DAY NOW, SO I'M
HOPING THAT THE FIRST THREE
WEEKS OF JULY COULD BE USED
WITH THE INTERWORKING,
INTERDEPARTMENTAL WORKING GROUP
GOING OVER THAT WORK, AND
COMING BACK AND PRESENTING TO
US IN OUR SECOND MEETING IN
JULY.
THAT WOULD BE VERY WELCOME.
I ALSO JUST WANT TO FLAG, I'D
LOVE THE OPPORTUNITY TO TALK TO
YOU MORE ABOUT THE CSO HIRING.
WHETHER OR NOT THE EXECUTIVE IS
INTENDING TO USE THE TOOLS WITH
THE ABILITY TO PAY FOR
RELOCATION COSTS TO RECRUIT
FOLKS FROM OTHER LOCATIONS, AND
ALSO, WHETHER OR NOT WE, THE
COUNCIL HAD PUT SOME MONEY IN
TO SPEED UP BACKGROUND CHECKS
FOR POLICE OFFICERSISM I WANT
TO MAKE SURE THAT THIRD PARTY,
THE FUNDING THAT WE PROVIDED
FOR THIRD PARTY SCREENING OF
POLICE OFFICERS IS ALSO BEING
USED FOR CSO'S, I'M HEARING
THAT THE TIMELINE FOR
BACKGROUND CHECKS IN THE HIRING
PROCESS FOR CSO'S, IS CREATING
A LITTLE BIT OF A BACKUP, SO
WE'D LOVE TO TALK TO YOU MORE
ABOUT HOW TO ADDRESS THOSE
THINGS.
>> WONDERFUL, THANK YOU.
>> ALL RIGHT.
CLERK, CAN YOU READ THE NEXT
ITEM INTO THE AGENDA PLEASE?
>> AGENDA ITEM THREE IS
OVERVIEW OF 988 AND BEHAVIORAL
HEALTH CRISIS SYSTEM.
>> THANK YOU SO MUCH.
WE HAVE FOLKS, THIS MORNING
REPRESENTING KING COUNTY'S
BEHAVIORAL HEALTH, AND RECOVERY
DIVISION, AND CRISIS
CONNECTIONS TO TALK ABOUT THE
NEW 988 NUMBER, AND THE
BEHAVIORAL CRISIS SYSTEM.
WILL FOLKS PLEASE INTRODUCE
THEMSELVES?
>> GOOD MORNING.
I AM KELLI NOMURA.
THANK YOU FOR HAVING US TODAY.
THERE IS DEFINITELY A NICE
NEXUS HERE AND A PERFECT SEGWAY
FOR WHAT WE ARE GOING TO BE
SHARING WITH YOU TODAY AFTER
MICHELLE AND MICHAEL INTRODUCE
THEMSELVES, MAYBE I CAN MAKE A
FEW COMMENTS, AND THEN I'LL
TURN IT OVER TO THEM FOR THEIR
PRESENTATION.
>> THANKS KELLI.
I'M MICHAEL READING FOR THE
COMMITTEE OF KING COUNTY.
>> WE HAVE BEEN OPERATING THE
CRISIS LINE FOR KING COUNTY
SINCE 1964.
>> SO AGAIN, THANK YOU FOR
HAVING US THIS MORNING.
IT WAS REALLY HELPFUL TO LISTEN
TO 911 CONVERSATION.
I REALLY DO THINK THERE IS SOME
WONDERFUL OPPORTUNITY HERE FOR
PARTNERSHIP FOR KING COUNTY
CRISIS CONNECTIONS AND THE
CITY, SO JUST REALLY APPRECIATE
BEING A PART OF THIS
CONVERSATION.
ONE OF THE THINGS YOU'LL HEAR A
LOT ABOUT THE 988 CALL LINE
THAT IS GOING INTO EFFECT SOON
HERE, BUT AS PART OF PREPARING
FOR THIS, AS WELL AS
RECOGNIZING THE NEED FOR OUR
COMMUNITIES, WE HAVE DONE
SIGNIFICANT WORK IN
CORONAVIRUSES ABOUT EXPANDING
OR CRISIS RESPONSE AND
SUPPORTING OUR COMMUNITIES,
INCLUDING PARTNERING WITH LAW
ENFORCEMENT.
AND SO, YOU KNOW, A FEW THINGS
WERE MENTIONED CLEARLY.
OUR BEHAVIORAL HEALTH SYSTEM
HAS BEEN UNDER-FUNDED FOR A
LONG TIME, AND WE ARE VERY
APPRECIATIVE OF THE RECOGNITION
OF THAT, AND WHAT WE'RE SEEING
IN MANY WAYS, ADDITIONAL
FUNDING COMING OUR WAY.
SO WE VERY MUCH APPRECIATE
THAT, AND WANT TO PARTNER WITH
EVERYONE TO MAKE SURE THOSE
RESOURCES ARE MOST EFFICIENTLY
IMPLEMENTED.
THE EXAMPLE OF SOMEBODY WHO WAS
NEEDING INTERVENTION AND THE
LAW ENFORCEMENT OFFICERS
ATTEMPTED TO INTERVENE, A
UNDERSTAND REALLY COULD NOT DO
MUCH AND ALSO DID NOT HAVE A
PLACE FOR THEM TO TAKE SOMEONE.
YOU HEARD EARLIER THE EMERGENCY
MENTAL HEALTH HOSPITAL THAT IS
COMING ONLINE, WHICH WE'RE
LOOKING FORWARD TO, BUT WE WANT
TO ALSO MAKE SURE YOU'RE AWARE
THAT KING COUNTY WAS RECENTLY
AWARDED THROUGH THE LAST
LEGISLATIVE SESSION, CAPITAL
DOLLARS TO BEGIN DOLLING OUT
WHAT WE'RE CALLING CRISIS
CENTERS.
THAT IS A PLACE FOR LAW
ENFORCEMENT TO BRING SOMEONE
WHO IS IN A BEHAVIORAL HEALTH
CRISIS, SO THEY CAN TAKE
SOMEONE TO A SAFE PLACE, AND
MOVE ONTO THEIR NEXT CALL.
WE'RE ACTUALLY MEETING WITH
MEMBERS.
CITY OF SEATTLE COUNCIL AND
OTHERS, THE MAYOR'S OFFICE, AS
WE'RE BUILDING THESE CONCEPTS.
SO WE'RE VERY HAPPY TO BE A
PART OF THESE CONVERSATIONS
WITH ALL OF YOU.
WE JUST WANT TO MAKE SURE YOU
KNOW THAT IN ADDITION TO THE
RESOURCES THAT YOU HEARD ABOUT
JUST NOW ABOUT 911.
KING COUNTY IS DEFINITELY
HAVING THE SAME CONVERSATIONS
AND OUR GOAL IS JUST TO MAKE
SURE THAT WE ARE COMMUNICATING
AND PARTNERING, SO THAT WE ARE
BUILDING TOGETHER RESPONSES TO
THESE NEEDS, AND MAKING SURE
THAT WE'RE WORKING ON A PLAN
TOGETHER, AND NOT INADVERTENTLY
WORKING AGAINST EACH OTHER, AS
WE BUILD OUT THESE RESOURCES.
SO I'M GOING TO STOP THERE, AND
TURN THIS OVER TO MICHELLE AND
MICHAEL.
BUT AGAIN, THANK YOU FOR HAVING
US.
>> JUST A COUPLE OF REMARKS ON
MOVING FORWARD.
I REALLY APPRECIATE YOU JOINING
US THIS MORNING TO SHARE THIS
WORK.
I BELIEVE THIS IS ACTUALLY OUR
SECOND CONVERSATION ON THE NEW
988 SYSTEM.
WE HAD AN EARLY CONVERSATION
LAST YEAR.
WE HAVE A LOT OF MATERIAL TO
COVER HERE, SO I PROMISED THAT
I'D HELP MANAGE THE TIME.
SO YOU ALL CAN GET THROUGH IT.
SO WE'RE ASKING THAT WE HOLD
QUESTIONS UNTIL THE END.
AND IF WE DON'T HAVE TIME TO
GET TO ANSWERS OF QUESTIONS, WE
HAVE ANN GORMAN FROM COUNCIL
CENTRAL STAFF MONITORING THE
CONVERSATION.
SHE CAN HELP GET QUESTIONS
ANSWERED OFFLINE AFTER THE
MEETING IN THE INTEREST OF
TIME.
THANK YOU.
>> THANK YOU.
SO I'M GOING TO START US OFF,
IF WE CAN GO TO THE NEXT SLIDE,
THANK YOU.
SO BRIEFLY, I JUST WANT TO
REVIEW THAT I WILL TOUCH ON
WHAT IS THE BHASO, THAT'S THE
ADMINISTRATIVE SERVICE
ORGANIZATION OF WHAT IS OUR
ROLE AND RESPONSIBILITY AS AN
ASO, AND WITHIN THE ASO, WHAT
THE CRISIS CONTINUES TO LOOK
LIKE FOR KING COUNTY.
AND MICHELLE IS GOING TO TOUCH
ON THE NATIONAL 988 PROCESS,
AND HOW THAT'S BEING
IMPLEMENTED THROUGH THE HOUSE
BILL 1477 THROUGH MUCH OF STATE
LEGISLATION, AND THEN MICHELLE
AND I WILL TALK ABOUT
ALTERNATIVES TO LAW ENFORCEMENT
RESPONSE.
SO THIS IS A PICTURE, JUST A
VERY BRIEF BACKGROUND OF THE
ASO.
THESE ARE THE REGIONS.
THERE'S TEN REGIONS IN
WASHINGTON STATE THAT ARE
CONSIDERED ASO ADMINISTRATIVE
ASSOCIATIONS, THAT WERE STOOD
UP WITH THE HEALTH COMMITTEE.
THE PURPOSE IS TO FULLY
PARTICIPATE IN FULLY INTEGRATED
MANAGE CARE WHEN WE WERE
REQUIRED TO STEP INTO
INTEGRATED MANAGE CARE AND THE
MANAGED CARE ORGANIZATIONS
MCO'S STEP IN TO WASHINGTON
STATE TO MANAGE MEDICATE
PURCHASING BEHAVIORAL HEALTH.
AND THAT'S FULLY INTEGRATED
WITH BEHAVIORAL HEALTH AND
PHYSICAL HEALTHCARE.
BUT IN ORDER TO CONTINUE THE
NONMEDICAID SERVICES AND CRISIS
CENTERS, ASO'S WERE STOOD UP,
REQUIRED TO, REPLACED IN
JANUARY 2020.
KING COUNTY BECAME AN ASO IN
2019 AND HAVE BEEN OPERATING
EVER SINCE.
YOU CAN SEE KING AND PIERCE,
BECAUSE OF OUR POPULATION ARE
SINGLE COUNTY REGIONS.
OTHER AREAS ARE MULTICOUNTY
REGIONS, AS YOU CAN SEE BY THE
MAP.
AND WITHIN THAT, THE ASO, I'LL
TALK ABOUT CRISIS SERVICES A
LITTLE MORE IN A SECOND, BUT WE
ALSO HAVE A FUNCTION TO
ADMINISTER STATE FUNDED
NONMEDICAL SERVICES, SUCH AS
BLOCK FUNDS, AND WE CONTINUE
WORKING WITH STATE HOSPITAL FOR
A HOSPITAL LIAISON FUNCTIONS,
AND OTHER FUNCTIONS, SUCH AS
ASSISTED OUTPATIENT TREATMENT.
JAIL TRANSITION SERVICES, JUST
TO NAME A FEW.
KIND MUCH LIKE AN ONGOING LIST
ON OUR FUNDING TABLE OF OUR NON-
MEDICAID SERVICES THAT WE
OPERATE IN THE ASO.
NEXT SLIDE, THANK YOU.
SO SPECIFICALLY, FOR CRISIS
SERVICES, THESE ARE THE AREAS
OF WHICH WE ARE REQUIRED TO
HAVE BY OUR CONTRACT WITH THE
HEALTHCARE AUTHORITY STARTING
WITH A 24/7 REGIONAL CRISIS
LINE, MOBILE CRISIS RESPONSE,
I'LL TALK MORE ABOUT THAT IN A
SECOND.
AS WELL AS TO DESIGNATE CRISIS
RESPONDERS, WHO ARE DESIGNATED
BY THE COUNTY WHO DO I.T.
INVESTIGATIONS FOR THOSE
REVIEWED FOR INVOLUNTARY HOLD,
ACCORDING TO RSVW, AND THEN WE
ALSO OVERSEE MANAGEMENT, AND
STABILIZE FACILITIES, AND
INVOLUNTARY TREATMENT.
NEXT SLIDE.
SO TO PUT THAT INTO A CONTINUUM
PICTURE, JUST TO SHOW YOU THE
DARK CLARKS ARE THE ONES
REQUIRED WITH THE HEALTHCARE
AUTORITY.
BUT THE LIGHTER COLORED
SERVICES ARE ALSO CRISIS
SERVICES THAT WE ESTABLISH IN
KING COUNTY THAT I BELIEVE ARE
IMPORTANT FOR OUR COMMUNITY.
THEY'RE NOT FUNDED BY THE
STATE, BUT ARE FUNDED LOCALLY,
SO WE CAN CONTINUE TO BUILD
THAT RESPONSE FOR CRISIS
SYSTEMS ON A 24/7 BASIS.
SO WE HAVE OTHER PROGRAMS LIKE
EMERGENCY APPOINTMENTS, SO WE
COULD HELP BE SEEN BY A
PROVIDER WITHIN 24 HOURS BY
SKID YOU'LLING AN APPOINTMENT.
I'LL TALK MORE ABOUT MOBILE
CRISIS, AND EMERGENCY SERVICE
PATROL.
BUT WE HAVE OTHER PROGRAMS LIKE
THE CRISIS DIVERSION FACILITY,
HOSPITAL DIVERSION BED, SO WE
HAVE WHAT WE THINK IS A RICHER
CRISIS CONTINUUM.
TO KELLI'S POINT, WE ALSO
UNDERSTAND AS WE'VE DONE
ANALYSIS AND ASSESSMENT THAT WE
DO HAVE SOME GAPS.
FOR EXAMPLE, WE DON'T HAVE
TRIAGE FACILITIES FOR FLUIDLY
THROUGHOUT THE COUNTY FOR LAW
ENFORCEMENT TO BRING PEOPLE TO.
AND THAT'S ONE OF THE VALUES OF
THE IMPLEMENTATION IS TO TALK
ABOUT THE SAFE PLACE TO GO,
RATHER THAN RELYING ON THE
HOSPITAL SETTING.
THAT'S ONE OF OUR FUTURE
VISIONS IN THE NEXT NUMBER OF
YEARS TO SEE MORE FACILITIES
STOOD UP THROUGHOUT THE COUNTY.
NEXT SLIDE.
MICHELLE.
>> THANK YOU, MICHAEL.
SO AS I MENTIONED AT THE TOP,
CRISIS CONNECTIONS HAS BEEN
PROVIDING THE CRISIS LANE
SERVICES FOR KING COUNTY
THROUGH THAT CONTRACT SINCE
1964, BUT CRISIS CONNECTIONS IS
ALSO FOR A LITTLE OVER A
DECADE, ALSO A CONTACT CENTER
FOR THE NATIONAL SUICIDE
PREVENTION LIFELINE.
SO AT THE VERY HIGHEST LEVEL,
REALLY WHAT 988, IS MIGRATING
FROM A 10 DIGIT NUMBER TO THE
988 NUMBER.
SO THE NATIONAL SUICIDE
PREVENTION LIFELINE HAS BEEN IN
OPERATION SINCE 2005.
WITHOUT FUNDING TO THE CALL
CENTERS LIKE OURS TO PROVIDE
THE SERVICE.
SO WE HAVE BEEN EMBEDDING THIS
SERVICE WITHIN THE CRISIS LINE
THAT WE'RE ANSWERING FOR KING
COUNTY.
SO AGAIN, OUR FOCUS FOR THE
NATIONAL SUICIDE PREVENTION
LIFELINE IS RESPONDING TO CALLS
FROM KING COUNTY AREA CODES.
SO WE ARE ONE OF ABOUT 200
CONTACT CENTERS AROUND THE
COUNTRY THAT ARE ANSWERING
LIFELINE CALLS.
SO BACK IN 2020, THE U.S.
CONGRESS HAD ACTUALLY PASSED
THE NATIONAL SUICIDE HOTLINE
DESIGNATION ACT, WHICH
DESIGNATED 988.
SO IT WILL BE GOING INTO EFFECT
NATIONALLY ON JULY 16th.
SO VERY SOON.
SO WE HAVE ACTIVELY, AS CRISIS
CONNECTIONS, BEEN BUILDING A
SEPARATE 9918, SINCE NOW THERE
IS FUNDING THROUGH THE
WASHINGTON STATE DEPARTMENT OF
HEALTH THROUGH A FEE ON PHONE
LINES TO BE ABLE TO ACTUALLY
HAVE THE FUNDING TO BUILD THIS
OUT.
WE ARE ESTIMATING THROUGH
VIBRANT, WHICH IS THE NATIONAL
ADMINISTRATOR FOR THE NATIONAL
SUICIDE PREVENTION LIFELINE
POTENTIAL OF DOUBLING THE CALLS
WITH THIS VERSION FROM A TEN
DIGIT TO A THREE DIGIT.
THE SERVICES, HOWEVER, TO
CALLERS WILL NOT CHANGE.
OUR COMMITMENT IS THAT THIS
WILL BE SEAMLESS FOR PEOPLE WHO
ARE CALLING.
SO RIGHT NOW, AS MIKED HAS
MENTIONED, WE HAD A CONTINUUM
OF CRISIS SERVICES, MANY OF
WHICH AT THE CALL CENTER LEVEL
WE ARE ABLE TO DISPATCH AS
NEEDED.
OUR COMMITMENT IS THAT THAT
SHOULD CONTINUE TO BE SEAMLESS.
THERE ARE IMPROVEMENTS TO BE
MADE FOR SURE.
THERE ARE GAPS TO BE FILLED FOR
SURE.
BUT WE REALLY WANT TO TAKE A
COMMUNITY MEMBER FOCUSED
APPROACH TO THIS, AND MAKE SURE
THAT WE DO NOT HAVE ANY
INTERRUPTION SERVICE, OR ANY
SITUATIONS WHERE CALLERS ARE
BEING BOUNCED AROUND.
WE WANT TO MAKE SURE THIS IS AS
SEAMLESS AS POSSIBLE.
THAT IS THE PROMISE OF 988 IS
TO BE ABLE TO DO A NUMBER OF
THINGS, BUT ONE IS OBVIOUSLY TO
MAKE IT EASIER TO ACCESS
BEHAVIORAL HEALTH SUPPORT, BUT
ALSO TO BE ABLE TO REDUCE THE
STIGMA OF ASKING FOR SUPPORT,
AND ASKING FOR HELP.
A FIVE YEAR VISION FOR
IMPLEMENTING 988, SO I'LL SPEAK
ABOUT THE FIRST ONE, THAT IS
SPECIFIC TO CALL CENTERS.
THAT IT THAT THERE WILL BE
SOMEONE TO TALK TO, THAT 90% OR
MORE CALLS WILL BE ANSWERED IN
STATE BY 2023.
WHAT IS MEANT BY THAT, THERE
ARE THREE CONTACT CENTERS
WITHIN THE STATION OF
WASHINGTON THAT ARE DESIGNATED
NATIONAL SUICIDE PREVENTION
LIFELINE CONTACT CENTERS, AND
OF COURSE, STARTING JULY 16th,
988.
SO THOSE ARE CRISIS
CONNECTIONS, FRONTIER BEHAVIOR
ALL HEALTH, AND VOLUNTEERS OF
AMERICA, WHICH IS HOUSED NORTH
OF US.
SO THE IDEA IS THAT, AT LEAST
90% OF CALLS WILL BE ANSWERED
BY CONTACT CENTERS WITHIN THE
STATE.
WHAT HAPPENS WITH THE SYSTEM IS
IT GETS ROUTED, SO IF A CONTACT
CENTER IS NOT ABLE TO ANSWER A
CALL WITHIN A SPECIFIED PERIOD
OF TIME, THAT CALL WILL BE
BOUNCED TO A NATIONAL CONTACT
CENTER BACKUP THAT'S OFTEN IN
NEW YORK.
SO THE IDEA IS WE WANT TO MAKE
SURE THAT AS MUCH AS POSSIBLE,
WHEN SOMEONE IS CALLING 988
WITHIN THE STATE OF WASHINGTON
THAT THEY ARE ABLE TO TALK TO A
CONTACT PERSON WITHIN THE STATE
OF WASHINGTON.
SO MICHAEL, DO YOU WANT TO
DISCUSS HORIZON TWO AND THREE?
>> SURE.
SO WE LEFT THIS VISION OF
SAMHSA'S PAINTING, BECAUSE IT
REALLY SAYS IT'S NOT ABOUT A
PLACE TO CALL.
I THINK FOR MANY PEOPLE, THE
PHONE CALL IS INCREDIBLY
HELPFUL AND VALUABLE, AND I
WOULD SAY MOST CALLS RESOLVED
BY THAT CONVERSATION.
BUT THERE ARE THOSE THAT CALL
IT THAT NEED MORE OF A
RESPONSE.
SO WITH 988 BECOMING
IMPLEMENTED NATIONWIDE,
WASHINGTON STATE HAS
IMPLEMENTED HOUSE BILL 1477 TO
TALK ABOUT HOW WE IN WASHINGTON
STATE WILL IMPLEMENT 9888 BY
ENHANCING OUR CALL CENTER HUBS,
CONNECTIONS, AND THE OTHER TWO
THAT MICHELLE MENTIONED, BUT
ALSO TO TALK ABOUT THE OTHER
CRISIS SERVICES WITHIN A
CONTINUUM.
SO SOME WAY TO RESPOND IS ABOUT
ENHANCING OUR MOBILE RESPONSE
TEAMS.
SO ALL RECEIVED FUNDING FOR
ENHANCING TEAMS.
IN KING COUNTY WE'VE HAD A
CHILDREN'S CRISIS RESPONSE
FAMILY FOR YEARS.
WE WERE ONE OF ONLY TWO REGIONS
IN THE STATE THAT HAD THAT.
OTHER REGIONS WERE FUNDED FOR
ADDITIONAL YOUTH CRISIS TEAMS.
WE IN KING COUNTY RECEIVED
ADDITIONAL FUNDING BECAUSE OF
988-DOLLARS TO ALMOST DOUBLE
OUR MOBILE CRISIS RESPONSE
TEAM.
I HAVE SOME NUMBERS LATER, I
CAN SHOW YOU WHAT THAT LOOKS
LIKE.
THEY'VE DONE THAT EARLIER THIS
YEAR BY AWARDING A CONTRACT
WITH A PROVIDER TO GROW OUR
MOBILE CRISIS RESPONSE TEAM,
AND THEN FINALLY, I MENTIONED
THAT THE SAFE PLACE TO GO.
SO THINKING ABOUT THOSE CRISIS
FACILITIES, STRATEGICALLY
PLACED AROUND THE COUNTY,
ESPECIALLY IN THE CITY OF
SEATTLE, WHERE WE HAVE A VERY
DENSE POPULATION.
SO WE'RE CREATING A VISION AS
TO WHAT THAT LOOKS LIKE, WITH
ADDITIONAL FUNDING THAT'S
COMING OUR WAY IN ORDER TO
PROVIDE THAT SAFE PLACE FOR
HELP.
AND THAT'S A GREAT RESOURCE FOR
LAW ENFORCEMENT SO THAT THEY DO
HAVE A PLACE TO GO DROP
SOMEBODY OFF FOR A POSSIBLE
EVALUATION OR STABILIZATION,
AND BE ON THEIR WAY TO THEIR
NEXT CALL.
BACK TO YOU, MICHELLE.
>> WE'LL THROW DOWN A LITTLE
BIT MORE INTO WASHINGTON STATE
HOUSE BILL 1477.
AS I MENTIONED BEFORE, AT THE
VERY HIGHEST LEVEL THIS
CONVERSION IS BASICALLY A TEN
DIGIT NUMBER TO A THREE DIGIT
NUMBER, MOVING TO 988.
REALLY WHAT HAS HAPPENED WITH
OUR LEGISLATORS IS THEY REALLY
MADE AN OPPORTUNITY TO FOCUS ON
DOING SOME REFORM TO FIND
ADDITIONAL FUNDING AND TO
REALLY PREVENT THIS FROM HAVING
A VERY ANTIQUATEDSOME AROUND
BEHAVIORAL HEALTH.
SO IT PROVIDES DEDICATED
FUNDING TO LOCAL NATIONAL
SUICIDE PREVENTION CALL CENTERS
FOR THE FIRST TIME AS WELL AS
MICHAEL MENTIONED, FUNDING TO
IMPROVE CRISIS CENTERS ACROSS
THE COUNTRY, OR ACROSS THE
STATE, I SHOULD SAY.
SO I DID WANT TO HIGHLIGHT HERE
WHERE OTHER STATES ARE, RELATED
TO LEGISLATION FOR 988.
AGAIN, THERE IS NO DEDICATED
FUNDING ATTACHED TO THIS THERE
IS SOME IMPLEMENTATION FUNDING
THAT'S COMING THROUGH WITH
GRANTS FROM SAMSA, HOWEVER, NOT
DEDICATED FUNDING.
YOU CAN SEE HERE THAT
WASHINGTON STATE IS JUST OF
FOUR STATES SO FAR TO HAVE 988
IMPLEMENTATION, AND ATTACH A
FEE.
WE HAVE WASHINGTON, COLORADO,
NEVADA AND VIRGINIA.
OTHER STATES HAVE LEGISLATION
WITHOUT FUNDING.
WE WILL SEE OVER TIME, OTHER
STATES DEVELOP.
THIS.
A LITTLE BIT MORE ABOUT WHAT
WAS PASSED BACK LAST SUMMER.
AGAIN, ONE OF POWER STATES TO
DO THIS VERY PROGRESSIVE.
SO THE FUNDING IS REALLY
FOCUSED AGAIN ON SUPPORTING
PRODUCT CENTERSES LIKE OURS, AS
WELL AS BUILDING OUT A MORE
ROBUST BEHAVIORAL HEALTH
CRISIS.
BEGINNING IN OCTOBER OF 2021,
IF YOU LOOK AT YOUR PHONE BILL,
WOULD YOU SEE THERE WAS A 24-
CENT PER MONTH FEE ATTACHED,
AND THAT WILL GO UP, BEGINNING
JANUARY OF 2023 TO 44 CENTS.
THOSE FUNDS HAVE BEEN OUTLINED
IN HOUSE BILL 1477 TO BE USED
FOR OPERATIONS OF CALL CENTER
HUBS.
SO AGAIN, THE THREE I OUTLINED,
INCLUDING CRISIS CONNECTIONS,
AS WELL AS A TRIBAL FORCED HUB.
TECHNOLOGY SOLUTIONS AND CRISIS
SERVICE EXPANSION.
THE LEGISLATION ALSO OUTLINED
WHAT IS CALLED THE CHRIS
COMMITTEE.
THIS RESPONDS FOR CRISIS
IMPROVEMENT COMMITTEE.
THERE IS A STEERING COMMITTEE
THAT OVERSEEING THIS WORK.
AND MANY SUBCOMMITTEES.
BUT THE IDEA IS THAT THIS IS
THE GROUP THAT DEVELOPS THE
RECOMMENDATIONS TO SUPPORT THE
IMPLEMENTATION OF THE NATIONAL
988 SUICIDE PREVENTION HOTLINE,
AND THE STATEWIDE IMPROVEMENT
OF BEHAVIORAL CRISIS RESPONSE,
AND SUICIDE PREVENTIONS IN THE
STATE.
SO THE COMMITTEE APPOINTEES ARE
APPOINTED BY THE GOVERNOR.
I DID WANT TO TOUCH ON A COUPLE
OF THOSE TO GIVE YOU A LITTLE
MORE SENSE.
[ NO AUDIO ] IS GETTING US
READY FOR THE JULY 16th LAUNCH,
WHICH IS RIGHT AROUND THE
CORNER.
SOME OTHER IMPROVEMENTS IN
INVESTMENTS, WE WILL START
SEEING THOSE IN 2023, AND 2024,
AND POTENTIALLY FURTHER OUT.
I MENTIONED BEFORE, THIS IS THE
WASHINGTON TRIBAL 988 GROUP
THAT'S EXAMINING AND MAKING
RECOMMENDATIONS WITH RESPECT TO
THE NEEDS OF THE TRIBES RELATED
TO THE 988 SYSTEM, RELATED TO
THE AMERICAN HEALTH
ASSOCIATION.
THERE IS ALSO A COLLABORATIVE
RESPONSE.
THIS DEFINES THE COMPLEMENTARY
ROLES IN RESPONSE TO RAPID
RESPONSE CRISIS TEAMS,
DESIGNATED CRISIS RESPONDERS,
LAW ENFORCEMENT, FIRST
RESPONDERS, OF COURSE 911 AND
988 OPERATORS, PUBLIC HEALTH
PLANS AND SO ON AND SO FORTH.
SO AGAIN, WE'RE MAKING SURE WE
ARE NOT DEVELOPING THESE PLANS
IN ISOLATION, AND THEY ARE
SILOED.
LAST I WILL CALL OUT THE GROUP
IN EXPERIENCE.
THIS IS A PERSPECTIVE THAT IS
VERY VALUABLE IN THIS WORK AS
WELL, WHICH IS TO ENGAGE THE
PERSPECTIVE OF INDIVIDUALS, AND
FAMILY MEMBERS WITH LIVED
EXPERIENCE, RELATED TO
RECOMMENDATIONS OUTLINED BY
HOUSE BILL 1477.
WE WANT TODAY SPEND SOME TIME
TALKING SPECIFICALLY ABOUT WHAT
ARE SOME OF THE ALTERNATIVES TO
ARMED RESPONSE.
BECAUSE I THINK THAT'S A GREAT
PRIORITY FOR ALL OF US.
WE WANT TO MAKE SURE THAT LAW
ENFORCEMENT IS FOCUSING ON
BEING THERE AND PRESENT IN THE
AREAS THEY'RE TRAINED.
AND AGAIN, THAT'S SUPPORTING
AROUND LAW ENFORCEMENT.
THEY ARE NOT EXPECTED TO BE
BEHAVIOR HEALTH EXPERTS.
SO ONE OF THE QUESTIONS WE
RECEIVED IN ADVANCE IS HOW IS
988 DIFFERENT THAN 911?
OF COURSE 988 WAS ESTABLISHED
TO GIVE ACCESS TO CRISIS
SERVICES IN A WAY THAT MEETS
OUR COUNTRY'S BREWING SUICIDE,
AND MENTAL HEALTH CRISIS.
988 WILL PROVIDE EASIER ACCESS
TO OF COURSE THE LIFELINE
NETWORK, THOSE 200 CONTACT
CENTERS AROUND THE COUNTRY.
AND WHICH ARE DISTINCT FROM
PUBLIC SAFETY PURPOSES OF 911.
AND 911 IS FOCUSED, OF COURSE,
ON DISPATCHING EMERGENCY
MEDICAL SERVICE, FIRE NEEDS.
LET'S MAKE SURE WE ARE
SERVICING THAT APPROPRIATELY.
WE HAVE BEEN COORDINATING SINCE
OUR FOUNDING IN 1964 WITH 911.
THAT IS NOT SOMETHING NEW.
WE ARE IN CONSTANT CONVERSATION
WITH 911 CENTER WITHIN OUR
REGION, TO MAKE SURE, IF THERE
IS A LIFE SAFETY SITUATION,
THAT OUR CALL TAKERS ARE
DEALING WITH, THAT WE BRING IN
THE RIGHT RESOURCES.
SO THIS IS A SITUATION WHICH
OUR STAFF ARE VOLUNTEERS HERE
ARE SUPPORTING SOMEONE WHO IS
ACTIVELY CONSIDERING SUICIDE,
AND IS NOT PARTNERSHIPPING IN
TRYING TO FIND ALTERNATIVES AND
TO GET SUPPORT WE MAY BE
BRINGING IN 911 AS APPROPRIATE,
AND BRINGING IN THEM AGAIN, NOT
NECESSARILY TRANSFERRING THE
CALL TO 911.
WE WOULD KEEP CUSTODY SO TO
SPEAK OF THAT CALL, BUT
BRINGING IN THE RIGHT RESOURCE.
WE ARE, AS YOU HEARD, ACTIVELY
WORKING ON IMPROVEMENTS,
ACTIVELY MAKING SURE THAT WE
ARE EL VATTING OUR TRAINING, SO
MAKING SURE THAT WE HAVE HEARD
FROM 911 OPERATORS THEY WOULD
LIKE MORE TRAINING AND GEDDING
WHAT THE RESOURCES ARE, THEY'RE
VERY INTERESTED IN THAT.
WE'RE ACTIVELY WORKING WITH
911s IN THE 988 CALL CENTER TO
STANDARDIZE THE PROTOCOLS.
WE NEED TO STANDARDIZE AND MAKE
SURE WE'RE USING BEST
PRACTICES, SO WE'RE IN THE
PROCESS OF DOING THAT, AND
LITERALLY SITTING DOWN FOR
HOURS IN PROCESS MAPPING AND
WORKING THAT OUT.
THAT IS INCLUDING THE BHASO'S
IN THAT PROCESS, OF COURSE.
WE ARE PARTNERSHIPPING IN
TRAINING 911 OPERATORS.
AGAIN, SOMETHING THEY'RE VERY
INTERESTED IN.
ALSO, CURRENTLY BETTING ONE OF
OUR CLINICIANS AT 911.
SO WE'RE PILOTING EMBEDDING A
COMMISSION TO SIT ON THE
FRONTLINESES IN THE MOMENT TO
EDUCATE, AND SUPPORT THE 911
OPERATORS AND MAKE SURE THE
CALLS GET CONNECTED TO AN
APPROPRIATE PLACE, SO MAKE SURE
WE'RE FOCUSING ON ELIMINATING
PEOPLE'S EMOTIONAL DISTRESS.
I DID WANT TO SPEAK BRIEFLY
ABOUT THE ONE CALL PROGRAM THAT
WE LAUNCHED AS A PILOT IN 2019.
WITH THE SUPPORT OF
COUNCILMEMBER HERBOLD, WE'RE
ABLE TO SECURE FUNDING THROUGH
THIS CALENDAR YEAR.
SO THIS IS A SPECIAL LINE THAT
WE HAVE JUST FOR FIRST
RESPONDERS IN KING COUNTY TO BE
ABLE TO TALK TO A CRISIS
CLINICIAN'S COMMISSION, AND GET
SOMEONE EN ROUTE TO A CALL THAT
APPEARS THAT MAY HAVE A
BEHAVIORAL HEALTH COMPONENT TO
IT, OR IF IT'S DISCOVERED AT
THAT MOMENT THERE MAY BE A
BEHAVIORAL HEALTH COMPONENT.
YOU CAN FIND THEY CAN CALL THIS
LINE 24/7, AND SPEAK TO A
BEHAVIORAL HEALTH PROVIDER, TO
BE ABLE TO GET REALTIME
INFORMATION INCLUDING, IF THERE
IS ANY ENGAGEMENT WITH THIS
INDIVIDUAL, WE WOULD BE ABLE TO
PROVIDE THAT.
VERY HELPFUL WHETHER ON SCENE
OR BEFORE THEY GET ON SCENE.
DEESCALATING THE SITUATION.
ALL THE THINGS YOU CAN SEE HERE
ON THE SLIDE, INCLUDING ACCESS
TO OTHER COMPONENTS OF THE
BEHAVIORAL HEALTH SYSTEM, THAT
ARE AVAILABLE, LIKE A NEXT DAY
APPOINTMENT.
WE ALSO PROVIDE FOLLOW UP WITH
INDIVIDUALS THAT THE FIRST
RESPONDERS HAVE ENGAGED WITH.
SO THIS IS A VERY UNIQUE
PROGRAM THAT CRISIS SECTIONS IS
PROVIDING IN THIS AREA.
I DO WANT TO POINT OUT THAT WE
LAUNCHED IT IN 2019, IN
OCTOBER.
YOU CAN SEE HERE THE FIRST
MONTH, WE GOT ONE CALL FROM
FIRST RESPONDERS, CERTAINLY
THROUGH 2020, AND WE'VE BEEN
TRYING TO ROLL OUT THE PROGRAM
KIND OF STABLE GOING UP QUITE A
BIT IN SOME AREAS.
BUT AS YOU CAN SEE HERE NOW
THAT WE HAVE MORE DEDICATED
FUNDING, AND THE ABILITY TO DO
MORE OUTREACH AND ENGAGEMENT
AND REALLY ENGAGE WITH THE
FIRST RESPONDERS TO IMPROVING
THE SYSTEM.
YOU CAN SEE THAT THE VOLUME OF
CALLS CONTINUES TO RAMP UP.
SO WE'RE VERY EXCITED TO SEE
THAT PROGRAM REALLY STARTING TO
TAKE OFF.
I'M GOING TO TURN YOU OVER NOW
TO MICHAEL FOR OUR FINAL
SLIDES.
>> WHEN YOU THINK ABOUT
ALTERNATIVE RESPONSES TO LAW
ENFORCEMENT, I WOULD SAY THE
MOBILE CRISIS TEAM IS A KEY
SERVICE TO REALLY TALK ABOUT.
I'VE WORKED IN A KING COUNTY
BEHAVIORAL SYSTEM FOR YEARS.
AND I REMEMBER WHEN IT STARTED
OUT FOR THE MOBILE CRISIS TEAM
TYPICALLY IN MANY REGIONS, THE
DESIGNATED CRISIS RESPONDERS
ARE ALSO THE CRISIS RESPONSE
TEAMS.
THAT DOESN'T REALLY WORK FOR US
IN KING COUNTY BECAUSE OUR
DCR'S IS SO CONSUMED WITH THEIR
TIME WITH THE HIGH CASES, THAT
THEY DON'T GET TIME TO DO
CRISIS OUTREACH.
SO WE HAVE DEDICATED MOBILE
CRISIS RESPONSE TEAM THAT IS
FOR ADULT RESPONSES AND WE ALSO
CONTRACT WITH THE YMCA FOR THE
CHILDREN'S YOUTH CRISIS
OUTREACH.
WE CALL THEM CORES.
CHILDRENS OUTREACH RESPONSE
SYSTEM.
WE FOUND IT WAS STOOD UP
LARGELY FOR THE PURPOSE OF
ACCESS BY BEING ACCESSED BY LAW
ENFORCEMENT, AND IT SLOWLY
STARTED THAT WAY.
WE NOW HAVE THE CRISIS LINE
ACCESSING MOBILE CRISIS AND
DISPATCHING THE TEAM TO THE
CRISIS LINE AS WELL AS A DIRECT
CALL FROM LAW ENFORCEMENT
OFFICER.
SO ANY OFFICER IN KING COUNTY
CAN CALL THE MOBILE CRISIS TEAM
DIRECTLY.
THE MOBILE CRISIS TEAM OPERATES
24 HOURS A DAY.
AND IT'S TRUEST FORM, ACCORDING
TO THE WASHINGTON DEPARTMENT
HEALTH REQUIREMENTS THERE HAS
TO BE TWO MENTAL HEALTH
PROVIDERS THAT RESPOND.
THAT'S ACTUALLY CHANGING, AND
WE'RE LOOKING AT THE DOH RULES
AND GUIDELINES TO SEE HOW PEERS
ARE ALSO INVOLVED IN MOBILE
CRISIS RESPONSE, BY A MENTAL
HEALTH PROFESSIONAL.
AND I THINK THAT'S A KEY
STRATEGY IN TERMS OF LOOKING AT
THE WORKFORCE THAT'S BEEN A
CHALLENGE IN TERMS EVER HIRING
QUALIFIED STAFF WORKFORCE TO DO
THE WORK.
SO PEERS ARE VERY AFFECTIVE IN
DOING OUTREACH WORK, AND WE'RE
STARTING TO SEE THEM MORE
INVOLVED IN MOBILE CRISIS
RESPONSE.
THOSE RESPONSES ARE FOR
PRIMARILY MENTAL HEALTH, OR
CALLS.
AND LOCAL LAW ENFORCEMENT CAN
ASK THEM DIRECTLY.
THEY ALSO PROVIDE
TRANSPORTATION.
THE MOBILE CRISIS TEAM WILL DO
A BIT OF A FOLLOW-UP, AND IF
SOMEBODY NEEDS A NEXT DAY
APPOINTMENT, THEY CAN ACTUALLY
CONNECT THEM WITH THE NEXT DAY
APPOINTMENT, AND EVEN DRIVE
THEM TO THAT APPOINTMENT.
BECAUSE THE GOAL OF THE MOBILE
CRISIS TEAM IS TO RESOLVE THE
CRISIS AND HELP PEOPLE TO
CONNECT TO ONGOING SERVICES AND
SUPPORTS.
THE INTENTION OF 988 IS TO,
I'VE HEARD THIS TALKED ABOUT
NATIONALLY, AND EVEN WITHIN THE
CHRIS COMMUNITY IS TO LOOK AT
988 LIKE 911, SO THERE COULD BE
A RESPONSE DISPATCHED JUST LIKE
911 THROUGH 988.
THAT SAID I THINK WE HAVE A LOT
OF WORK TO DO TO GET THERE,
BECAUSE, YOU KNOW ONE OF MY
STAFF LOOKED AT LAW ENFORCEMENT
IN KING COUNTY, THERE'S ABOUT
3500 OFFICERS THROUGHOUT KING
COUNTY.
THAT COULD BE MAYBE DISPATCHED
THROUGH 911 AT ANY MOMENT.
IN THE MOBILE CRISIS TEAM, WE
HAVE 39 STAFF.
THAT'S A VERY BIG DIFFERENCE
FROM 3500.
I WAS HAPPY TO SAY THAT WE GOT
FUNDING TO ALMOST DOUBLE THE
TEAM, BUT WE'RE DOUBLING 39, SO
WE ACTUALLY WERE ABLE TO HAVE
ANOTHER 22 FT'S, TO THE MOBILE
CRISIS TEAM.
SO STILL A LONG WAY TO GO.
THAT SAID, I THINK DSE WORKS
INCREDIBLY HARD AT THE WORK
THEY DO, BECAUSE THEY'RE HELD
TO A STANDARD TO EMERGE, IN
NEEDS WITHIN TWO HOURS, AND
URGENT NEEDS WITHIN 24 HOURS.
>> BEFORE WE MOVE ONTO THE NEXT
SLIDE, NOT A QUESTION, BUT JUST
A CLARIFICATION FOR THE VIEWING
PUBLIC AND A REMINDER FOR MY
COUNCIL COLLEAGUES IN CASE A
REFRESHER IS HELPFUL.
JUST WANT TO NOTE THAT THE
COUNCIL HAS SIGNIFICANTLY
INCREASED FUNDING FOR THE
MOBILE CRISIS TEAM.
OVER TWO BUDGET CYCLES IN THE
2021 BUDGET COUNCIL, COUNCIL
FUNDED A MILLION TO FILL A
SHORT FALL IN THE COUNTY'S
MENTAL ILLNESS AND DRUG
DEPENDENCY TAX, THAT FUNDING
SUPPORTED EXISTING POSITIONS
AND ALLOWED TO ADD TO CREATE
TWO BEHAVIORAL HEALTH TEAMS.
THEN IN 2022, COUNCIL PROVIDED
$2.5 MILLION IN EXPANSION FUNDS
FOR THE MOBILE CRISIS TEAMS IN
THE BEHAVIORAL RESPONSE TEAMS,
AND I WANT TO RECOGNIZE THE
LEADERSHIP OF COUNCILMEMBER
STRAUSS IN THIS AREA.
AND WE'RE WORKING WITH COUNCIL
CENTRAL STAFF TO GET A BETTER
UNDERSTANDING OF THE STATUS OF
THAT EXPANSION.
>> THANKS FOR THAT
CLARIFICATION.
THAT'S SUPER HELPFUL, IN ORDER
TO RECOGNIZE THAT.
WE DO A LOT OF FUNDING.
THE NEEDS THAT WE HAVE IN KING
COUNTY, AND IN THE SEATTLE
COMMUNITY, WE JUST DON'T HAVE
ENOUGH FUNDING FROM THE STATE
TO MEET THAT NEED.
SO WE DO [ INAUDIBLE ] MID-
FUNDING, AND CITY COUNCIL
FUNDING AS WELL.
SO THANK YOU FOR THAT.
THE LAST THING I WILL REFLECT
ON IS EMERGENCY SERVICE PATROL,
AND I BRING THIS UP, THIS IS
NOT AN ASO SERVICE.
YOU CAN SEE RIGHT IN THE FIRST
LINE HERE, IT'S PRETTY AMAZING
THAT WE'VE BEEN DOING EMERGENCY
SERVICE PATROL SINCE 1976.
WE HAVE A SPECIFIC AREA
DEDICATED TO SEATTLE FOR YOU
CAN SEE IN THE PICTURE OF THESE
VANS, WE HAVE THREE VANS THAT
ARE AVAILABLE 24/7.
WE HAVE A TEAM OF DRIVERS THAT
ARE TRAINED TO DO OUTREACH AND
ENGAGEMENT IN THE DOWNTOWN AREA
OF SEATTLE FOR THOSE ON THE
STREET THAT ARE HOMELESS, THAT
MAY HAVE SIGNS OF INTOXICATION
OR SUBSTANTIAL SUBSTANCE ABUSE.
IF 911 SEES THAT THE CALL COULD
BE DIVERTED TO AN ESP RESPONSE,
THAT HAPPENS.
SOMETIMES THEY WANT TO DIVERT
THAT CALL TO ESP, THEY WILL
ALSO THEN CALL ESP DIRECTLY AS
WELL.
SO YOU KNOW, WE ARE AN
ALTERNATE RESPONSE, AS WELL AS
A CO-RESPONSE AT TIMES, WHICH
HELPS ALLEVIATE LAW ENFORCEMENT
RESPONSE.
AND THE CITY OF SEATTLE ALSO
DOES FUND PART OF THE ESP
SERVICE AS WELL.
>> I JUST WANT TO ALSO FLAG ON
THAT ONE.
BECAUSE OF THE QUESTIONS ABOUT
THE SUITABILITY OF THE PRIOR
ADMINISTRATION'S MODEL FOR
TRIAGE ONE, THE COUNCIL
REQUESTED THE EXECUTIVE REPORT
BACK ON WHETHER OR NOT THE
APPROPRIATE WORKFORCE WAS IN
FACT THE SEATTLE FIRE
DEPARTMENT I WAS ORIGINALLY
PROPOSED FOR TRIAGE ONE.
THE REPORT BACK TO THAT REQUEST
FROM COUNCIL AS IT RELATES TO
TRIAGE ONE, AGAIN THAT IS FOR
PERSONS DOWN IN WELLNESS CHECKS
IDENTIFIED NOT ONLY CSO'S, AS
AN APPROPRIATE RESPONDER, BUT
ALSO THESE PARTICULAR ESP
RESPONDERS, BECAUSE AS MICHAEL
EXPLAINED, NOT ONLY ARE THEY
DEALING WITH THAT PARTICULAR
DEMOGRAPHIC, BUT THEY'RE ALSO
CURRENTLY DISPATCHED FROM 911.
SO THAT MIGHT BE ANOTHER
ALTERNATIVE TO, IF WE'RE
CONTINUING TO HAVE CAPACITY
ISSUES WITH CSO'S BEING ON TO
TAKE ON THAT BODY OF WORK,
PERHAPS THE ESP RESPONSE MIGHT
BE AN APPROPRIATE THING TO TAKE
A LOOK AT.
AND I'M HAPPY TO SHARE THAT
REPORT WITH MY COLLEAGUES, SO
THEY CAN SEE THAT THE EXECUTIVE
THEMSELVES IDENTIFIED ESP AS AN
APPROPRIATE RESPONDER FOR THOSE
TWO TYPES OF CALLS.
THANK YOU.
>> THAT IS THE END OF OUR
PRESENTATION.
SO I'LL PASS IT BACK TO YOU,
COUNCILMEMBER.
>> FANTASTIC.
THANK YOU SO MUCH.
FOLKS, I KNOW I SUGGESTED WE
MAY NOT HAVE TIME FOR
QUESTIONS, BUT IF FOLKS HAVE
QUESTIONS THAT THEY WANT TO GET
OUT, AND WE CAN SEE IF SOME OF
THEM CAN BE ANSWERED, THAT
WOULD BE GREAT, OTHERWISE WE
CAN TRY TO TAKE SOME QUESTIONS
AND COLLECT THEM OFFLINE.
NOT SEEING ANY RAISED HANDS, I
DO WANT TO ASK A QUESTION THAT
I HAD.
THERE'S SOME OF THIS THREE
PART, OR SCALED VISION SORT OF
SEQUENTIALLY OVER TIME AND ONE
OF THEM INCLUDES FUNDING SORT
OF THE SECONDSTAGE OF NOT JUST
HAVING SOMEBODY TO TALK TO, BUT
HAVING MORE CONSISTENCY OF
SOMEBODY TO RESPOND.
AND THE FIVE YEAR VISION ON
SLIDE SEVEN IDENTIFIES SORT OF
WHAT THE SCHEDULE IS.
I'M JUST WONDERING HOW MUCH OF
THIS THREE PART VISION IS
ACTUALLY FUNDED?
DO WE HAVE A PATHWAY?
REALLY APPRECIATE THAT WE HAD
THE VISION TO FUND THE STARTUP
WITH THE FEE AS OPPOSED TO
OTHER CITIES THAT ARE STILL
FALTERING THERE.
BUT I'M JUST WONDERING A LITTLE
BIT MORE ABOUT THE NEXT STAGE.
>> SO FOR THIS SECOND HORIZON
TO RESPOND, WE DID GET SOME
ADDITIONAL FUNDING FROM THE
HOUSE AUTHORITY.
IT WAS DID 2.5 MILLION.
WHEN YOU LEVERAGE MEDICATE, WE
DID AN AWARD FOR ANOTHER $2.3
MILLION TO EXPAND THE MOBILE
CRISIS TEAM.
THAT SAID, I THINK MY POINT IS,
WE'RE EXPANDING 39 FTE'S, TO
ADD ANOTHER 22.
THAT'S AS FAR AS THE FUNDING
GOES.
IS THAT SUFFICIENT?
I THINK TIME WILL TELL, GIVEN
THE ABILITY OF CALLS WE GET IN
KING COUNTY AND THE CITY OF
SEATTLE.
I'M KIND OF FASCINATED TO SEE
WHAT IS 988 GOING TO DO TO OUR
BEHAVIORAL HEALTH SYSTEM IN
TERMS OF CRISIS NEED, WHICH IS
GOING TO TEACH US HOW WE NEED
TO CONTINUE TO INCREASE OUR
ABILITY TO RESPOND.
THE THIRD HORIZON IS THE SAFE
PLACE TO GO.
THERE WAS THROUGH THIS PAST
LEGISLATIVE ACTION, THERE HAS
BEEN SIGNIFICANT FUNDING
APPLIED FOR CRISIS FACILITIES
AROUND THE STATE OF WASHINGTON.
PRIOR TO THAT, WE HAD SPECIFIC
FNDING TO TWO FACILITIES IN
KING COUNTY.
THERE WAS ONE DOWN IN SOUTH
KING COUNTY LIGHTTH RIGHT NOW,
AND ANOTHER WARD THAT'S STILL
OPEN RIGHT NOW FOR ANOTHER
FACILITY IN KING COUNTY.
THE STAY AT WIDE DOLLARS ARE
COMING OUT TO BE 5.8ISH MILLION
DOLLARS FOR SIX ADULT
FACILITIES AND TWO YOUTH
FACILITIES AROUND THE STATE.
THAT SAID, I WOULD ENCOURAGE
OUR KING COUNTY PROVIDERS TO
APPLY, SO THAT WE CAN SEE MORE
CRISIS FACILITIES BE UP.
KELLI AND I ARE THINKING ABOUT
WHERE THOSE PLACES NEED TO BE
IN KING COUNTY.
THE CITY OF SEATTLE BEING A
VERY, VERY PRIMARY BECAUSE OF
OUR DENSITY AND CRISIS NEED.
SO KELLI, I DON'T KNOW IF YOU
WANT TO SAY ANY MORE ABOUT
THAT.
>> THANKS, MICHAEL.
I WILL JUST ADD THOSE ARE THE
INITIAL CONVERSATIONS, AND
ADVOCACY WORK THAT WE'RE ALL
DOING.
WE DO KNOW THAT WE HAVE, AGAIN,
BECAUSE OF THE INCREASED
RECOGNITION OF EVERYBODY
NEEDING BEHAVIORAL HEALTH,
MENTAL WELLNESS SUPPORT,
PARTICULARLY FOLLOWING COVID,
WE APPRECIATE BOTH LOCALLY, AND
AT THE STATE LEVEL THE
RECOGNITION FOR FOCUSING ON
FUNDING GOING FORWARD.
SO THERE'S CONTINUED ADVOCACY
WITH MANY LEGISLATORS IN
OLYMPIA WHO HAVE JOINED US THAT
WE NEED TO BUILD THE FUNDING
FOR THIS GOING FORWARD, THESE
PHASES GOING FORWARD.
SO ALTHOUGH WE DON'T HAVE FULL
COMMITMENT FOR EVERYTHING THAT
WE'RE ENVISIONING, WE DO HAVE
SIGNIFICANT HOPE THAT THERE
WILL BE ONGOING RECOGNITION FOR
THE FUNDING, TO PUT AT LEAST
SOME OF THE PLANS THAT WE HAVE
AND THE CITY HAS AND OTHERS IN
PLACE TO CONTINUE TO STRENGTHEN
OUR CRISIS RESPONSE SYSTEM.
>> THANK YOU SO MUCH, KELLI,
AND MICHAEL, AND MICHELLE.
PLEASE DO COUNT ON ME AS AN
ADVOCACY PARTNER AS YOU
CONTINUE YOUR CONVERSATIONS
AROUND FULLY SUPPORTING THIS
DESPERATELY NEEDED SYSTEM AT
THIS REALLY IMPORTANT TIME WHEN
I THINK A LOT OF PEOPLE ARE
RECOGNIZING THE MENTAL, AND
BEHAVIORAL HEALTH CRISIS THAT
WE'RE FACED WITH RIGHT NOW.
WE'VE BEEN FACED WITH IT FOR A
LONG TIME, BUT I THINK THERE'S
A BROADER RECOGNITION THAT WE
NEED TO SEIZE ON THE MOMENTUM
FOR THAT.
NOT SEEING ANY OTHER QUESTIONS.
I REALLY APPRECIATE YOUR BEING
WITH US.
IF WE HAVE FOLLOW UP QUESTIONS,
I WILL SEND THEM YOUR WAY.
>> THANK YOU FOR HAVING US.
>> APPRECIATE IT.
CLERK, PLEASE READ IN AGENDA
ITEM FOUR.
>> COMMUNITY AND OVERSIGHT OF
THE POLICE.
ESTABLISHING A PROCESS FOR
INVESTIGATING COMPLAINTS,
NAMING THE CHIEF OF POLICE,
ADDING A NEW SUBCHAPTER 5 TO
3.29 OF THE SEPTEMBER MUNICIPAL
CODE ANDED ORDINANCE OF 1.25,
TO RENUMBER THE EXISTING
SUBCHAPTER 5, AND SECTIONS
3.29, 5.00, AND 3.29510 OF THE
SEATTLE MUNICIPAL CODE.
>> THIS IS THE THIRD MEETING
FOR THE BILL.
THE OFFENSE OF POLICE
ACCOUNTABILITY AND THE OFFICE
OF THE INSPECTOR GENERAL.
I'D LIKE TO ASK CENTRAL STAFF
TO DESCRIBE THE CHANGES TO THE
BASE BILL IN THE SUBSTITUTE
VERSION.
JUST SO FOLKS UNDERSTAND THE
PLAN MOVING FORWARD, I'D LIKE
TO MAKE SURE THAT WE GET THIS
BILL BEFORE THE COMMITTEE AT
OUR NEXT COMMITTEE MEETING.
AND WE'RE JUST GIVING THIS
ADDITIONAL TIME TO MAKE SURE
THAT THE BILL IS READY TO BE
CODIFIED, AND THAT WE FIX ANY
FINAL TECHNICAL ERRORS, BUT MY
HOPE TODAY IS THAT WE VOTE ON
THE SUBSTITUTE, AND BRING IT
BACK TO MY NEXT COMMITTEE
MEETING ON JULY 12th.
WITH THAT, GREG AND ASHA WE
PROCEED, I THINK ASHA IS TAKING
THE LEAD HERE, ON THE OVERVIEW
OF THE CHANGES OF THE BILL.
THANK YOU.
>> THANK YOU, COUNCILMEMBER
HERBOLD.
ASHA VENKATARAMAN.
I'M PRESENTNG THIS BILL ON
BEHALF OF MY COLLEAGUE ANN
GORMAN.
I APPRECIATE YOUR PATIENCE AS I
COVER THIS.
SO AS COUNCILMEMBER MENTIONED,
THE COMMITTEE HAS DISCUSSED
THIS DRAFT, OR THIS LEGISLATION
IN COMMITTEE BEFORE.
THE DRAFT WAS DISCUSSED ON MAY
24th WITH THE CURRENT VERSION
OF THE COUNCIL BILL THAT'S IN
FRONT OF YOU, INTRODUCED ON
JUNE 7th.
THEN IN COMMITTEE ON JUNE
14th, YOU HAVE A SHORT
DISCUSSION ABOUT CHANGES IN THE
SUBSTITUTE BILL.
AS YOU'VE DISCUSSED, THE INTENT
IS STORE THE BILL TO CREATE A
DIFFERENT PROCESS THROUGH
COMPLAINTS THAT NAME THE CHIEF
OF POLICE, GIVEN THAT THE ORDER
UNANIMOUS ORDINANCE FROM 2017,
DOES NOT COVER THAT.
AS MENTIONED, WE'RE DROPPING
WITH OFFICE OF THE INSPECTOR
GENERAL.
SO THE CPC ALSO WEIGHED IN ON
THE BILL, AND PROVIDED
FEEDBACK, SO THE SUBSTITUTE
IMPACTS FROM ALL OF THOSE
AGENCIES.
I'M GOING TO GO INTO A LITTLE
DETAIL ABOUT WHAT THE PROCESS
IS, AND HOW IT DIFFERS FROM THE
ORIGINAL BILL AS INTRODUCED.
SO THE TWO MAJOR CHANGES HERE
ARE THAT THE BILL REMOVES ANY
COLLECTIVE BARGAINING LANGUAGE,
SINCE THE CHIEF OF POLICE IS
NOT HELICOPTERED.
BUT IN TERMS OF THE PROCESS,
THE BIGGEST SUBSTANTIVE CHANGE
IS MOVING AWAY FROM HOW OPA
USUALLY HANDLES COMPLAINS IN
TERMS OF CLASSIFICATON.
SO USUALLY, WHEN A COMPLAINT
COMES INTO OPA, IT HAS TO BE
CLASSIFIED WITHIN 30 DAYS.
WE'RE LOOKING AT REMOVING THE
30 DAY TIME LIMIT, SO THERE
WOULDN'T AN LIMIT IN LOOKING AT
WHICH CLASSIFICATION THE
COMPLAINT WENT INTO.
SO USUALLY, WITH THE OPA
COMPLAINT, IT COULD BE A
CONTACT LOG, AN INVESTIGATION,
AND EXPEDITED INVESTIGATION, OR
SUPERVISOR ACTION.
FOR THE PURPOSES OF JUST
INFORMING THE PUBLIC, A CONTACT
LOG IS BASICALLY WHEN A
COMPLAINT DOESN'T INVOLVE A
VIOLATION.
THE COMPLAINT HAS ALREADY BEEN
ADJUDICATED, OR BACK THAT ARE
COMPLETELY IMPLAUSIBLE AND
THERE'S NO OTHER [ INAUDIBLE ]
OF MISCONDUCT.
SO YOU AS I MENTIONED, THE ONLY
TWO THAT WOULD APPLY IN THIS
SCENARIO ARE EITHER THE CONTACT
LOG OR CONDUCT THE
INVESTIGATION.
SO NEITHER THE COUNTED
INVESTIGATION, OR THE
SUPERVISOR PIECE WOULD BE
EQUITABLE.
BOTH OF THOSE TERMS ARE
STRICKEN NOT ONLY FROM THE
BILL, BUT FROM THE SECTION 239-
900.
THE SECTION ALSO REMOVES A
REQUIREMENT THAT THE CHIEF BE
NOTIFIED OF THE COMPLAINT.
INSTEAD, THEY MUST NOTIFY THE
INSPECTOR GENERAL.
THERE'S A NEW NOTIFICATION
REQUIREMENT TO THE PRESIDENT OF
THE CITY COUNCIL, THE CHAIR OF
THE PUBLIC SAFETY COMMITTEE AND
THE COMPLAINTENT, IF THE OFFICE
OF THE INSPECTOR GENERAL
DETERMINES THE EVALUATION OF
THE CLIMB IS TAKING AN
UNNECESSARY AMOUNT OF TIME, AND
I'LL GO INTO DETAIL ABOUT WHAT
OPA IS LOOKING A THE IN THE
PROCESS IN A MOMENT.
UPON THE COMPLETION EVER
INTAKE, A CIVILIAN SUPERVISOR
INVESTIGATOR DETERMINES WHETHER
AN INVESTIGATION IS WARRANTED.
IN ONE OF THE THINGS THAT THE
SUBSTITUTE ADDS IS TO HAVING AN
INTERVIEW BEFORE THE PROCESS,
IF THEY DESIRE THAT.
THE NEXT PIECE ESTABLISHES SORT
OF AN OVERALL CONSULTATIVE
OVERALL ROLE FOR THE OFFICE OF
THE INSPECTOR GENERAL AS THE
OPA IS EVALUATING THE
COMPLAINT.
SO THEY'RE LOOKING AT BOTH
OPA'S PROCESS, BUT ALSO AS TO
WHETHER ANY LAWS OR SPD
POLICIES WOULD HAVE BEEN
VIOLATED IF THE ALLEGATIONS ARE
LATER PROVEN TO BE TRUE, OR
WHETHER CRIMINAL CHARGES COULD
RESULT IF THE ALLEGED ACTIONS
ARE LATER PROVEN TO BE TRUE.
THOSE WILL COME INTO PLAY IN A
LITTLE BIT HERE WHEN WE'RE
TALKING ABOUT WHETHER AN
INVESTIGATION IS WARRANTED, AND
TO WHOM THAT INVESTIGATION GOES
TO.
IF OPA DOES DETERMINE THAT AN
INVESTIGATION IS INSIDED,
THEY'LL EVALUATE WHETHER THEY
THINK IT SHOULD BE IN THE
DEPARTMENT OF HUMAN RESOURCES,
OR IT SHOULD BE AN OUTSIDE
ENTITY.
AND ONE OF THE THINGS THAT OPA
NEEDED TO CONSIDER, AND
DOCUMENT IS WHETHER THERE ARE
ANY CONFLICTS OF INTEREST.
WHETHER THERE ARE REAL
CONFLICTS OF INTEREST, OR EVEN
PERCEIVED THAT COULD
POTENTIALLY UNDERMINE THE
PUBLIC TRUST IF THE
INVESTIGATION IS CONDUCTED BY
OPA OR HR.
THE NEXT SUBSTANTIVE SESSION, I
SHOULD IS MENTIONED, ALL OF
THESE CHANGES ARE REFLECTED IN
ANN'S MEMO ON PAGE 23.
THAT HAS A SUMMARY OF WHAT THE
CHANGES ARE HERE.
SO IN LOOKING AT THE NEXT
SECTION, WHICH IS .29520, THIS
COVERS THE OFFICE OF INSPECTOR
GENERAL'S ROLE IN REVIEWING
OPA'S PROCESS.
IN GENERAL HERE, IF OIG
DISAGREES WITH ANY OF THE
DECISIONS THAT OPA AS MADE, THE
OIG DECISION CONTROLS.
SO AS I GO THROUGH THE
CIRCUMSTANCES THAT ARISE HERE
AND IN ANY OF THOSE
CIRCUMSTANCES, IF THERE'S ANY
AGREEMENT, OIG IS THE
DETERMINANT MOVING FORWARD FOR
THAT DECISION.
OIG REVIEWS THE OPA INTAKE TO
MAKE SURE BOTH THE INTAKE AND
EXAMINATION WAS TIMELY AND
NEUTRAL, AND IF IT CONCURS WITH
THAT.
AS I MENTIONED WHETHER IT
SHOULD BE IN THE CONTACT BLOG
OR INVESTIGATION.
IF IT TURNS OUT, OGA CANNOT
DETERMINE WHETHER THE
CLASSIFICATION WAS TIMELY
THOROUGH AND NEUTRAL, OR IT
DISAGREES WITH THE
CLASSIFICATION, OIG MUST NOTIFY
A GROUP OF PUBLIC SAFETY
STAKEHOLDERS, WHICH INCLUDES
THE MAYOR, THE CHAIR OF THE
PUBLIC SAFETY COMMITTEE, THE
EXEC FIX DIRECTOR AND COCHAIRS.
THE CITY ATTORNEY, THE CITY
DIRECTOR OF HUMAN RESOURCES,
AND THE COMPLAINTENT.
I'LL REFER TO THAT NOTIFICATION
COMES UP IN A COUPLE OF PLACES
HERE, I'LL JUST REFER TO THAT
IN THE FUTURE THE SUBSET OF
PUBLIC STAKEHOLDERS.
IF OPA HAS REPRESENTED AN
INVESTIGATION, OIG REVIEWS THE
DECISION ABOUT WHO TO GIVE THE
INVESTIGATION TO, AND THIS
AGAIN, HAS TO ACCOUNT FOR ANY
POTENTIAL OR PERCEIVED CONFLICT
OF INTEREST.
IF OIG DOES AGREE THAT
INVESTIGATION IS WARRANTED,
THEY WILL NOTIFY THE CHIEF THAT
AN INVESTIGATION IS NEEDED.
SO THE NOTIFICATION INTO THE
CHIEF DOESN'T HAPPEN UNTIL THAT
INVESTIGATION DECISION IS MADE.
IF OPA DETERMINES THAT THE
INVESTIGATION ITSELF COULD
RESULT IN A FINDING OF
VIOLATION OF LAWS OR POLICIES
THAT PROHIBIT HARASSMENT, OR
DISCRIMINATION, OIG WILL REVIEW
WHETHER FULL INVESTIGATION IS
WARRANTED, AND WHETHER IT
CONCURS WITH OPA.
ALSO, WE'LL LOOK FOR A REAL OR
PERCEIVED CONFLICT OF INTEREST.
WE'LL CONSULT WITH OPA, EXCUSE
ME, TO DETERMINE WHICH NON-CITY
ENTITY SHOULD BE IN AN
INVESTIGATION.
AFTER THAT CONSULTATION, ONLY
IT WILL DETERMINE, AND WHICH
NONCITY ENTITY SHOULD
INVESTIGATE.
LASTLY THERE IF OIG THINKS THE
INVESTIGATION IS TO BE
CONNECTED BY A NON-CITY ENTITY,
IT WILL CONSULT WITH OPA.
AFTER CONSULTATION, IT'S OIG'S
DECISION ABOUT HOW THE
INVESTIGATION SHOULD BE MANGED,
AND WHICH NON-CITY [ INAUDIBLE
] SHOULD INVESTIGATE.
THE NEXT MAJOR SECTION IS ABOUT
NOTIFICATIONS.
THIS IS 3.295930.
OIG IS TO NOTIFY, AGAIN, THAT
SUBSET OF PUBLIC STAKE HOLDERS,
WHO IS GOING TO CONDUCT THE
INVESTIGATION, OR IF IT'S A NON-
CITY ENTITY THAT'S GOING TO DO
IT.
IN MAKES THAT DECISION,
IDENTIFIED IN SUBSECTION 540,
THERE ARE A COUPLE OF
REQUIREMENTS THAT ARE IN THE
SUBSTITUTE.
IF OPS A INVESTIGATING, IT MUST
BE BY CIVILIAN PERSONNEL.
IF THAT CAN'T HAPPEN, THE
COMPLAINT WILL GO TO A NON-CITY
ENTITY.
AS I MENTIONED BEFORE, IF THE
INVESTIGATION COULD RESULT IN
FINDING A VIOLATION OF OUR
POLICIES SHR CAN BE ASSIGN
TODAY INVESTIGATION.
SCHR ALSO HAS THE AND TO
DECLINE THAT INVESTIGATION.
IF THAT HAPPENS, THEN OIG
CONSULTS WITH OPA, AS I
MENTIONED BEFORE, TO DECIDE WHO
SHOULD MANAGE THE CONTRACT AND
WHICH NON-CITY ENTITY, THEN
IT'S OI G'S SOLE DECISION ABOUT
HOW THOSE QUESTIONS ARE
ANSWERED AFTER THE
INVESTIGATION.
IF THE INVESTIGATION IS OF
SUSPECTED VIOLATION OF LAW, IT
WILL BE REFERRED TO A
NONSEATTLE LAW ENFORCEMENT
AGENCY.
NUMBER GENERAL, WITH A NON-CITY
ENTITY THAT'S CONDUCTING AN
INVESTIGATION OF ANY NON-
CRIMINAL VIOLATIONS THAT NAME
THE CHIEF THAT NON-CITY ENTITY
WILL NOT BE A LAW ENFORCEMENT
AGENCY, BUT IF CRIMINAL CHARGES
COULD COME, OIG WILL FIND BOTH
AN APPROPRIATE AND QUALIFIED
LAW ENFORCEMENT AGENCY TO
INVESTIGATE AND THE BILL
SPECIFICALLY MENTIONED THIS
SHOULD BE ONE WITH SPECIFIC
EXPERTISE FOR TRUST AND
TRANSPARENCY.
WITH THE POWERS, THEY ARE ABLE
TO ISSUE A SUBPOENA EITHER ON
BEHALF OF OPA OR A NON-CITY
ENTITY, BUT EITHER WAY, OIG CAN
SUBPOENA THE CHIEF.
AND THEN THE OTHER PIECE OF
THAT IS ONE OF THE NUANCES OF
THIS BILL, IF THE COMPLAINT
NAMES THE CHIEF AND THE
OFFICER, THE OTHER OFFICER, OR
OTHER EMPLOYEE THAT IS
REPRESENTED, TWO DIFFERENT
PROCESSES GO FORWARD.
REGULAR OPA COMPLAINT PROCESS
FOR THE REPRESENTED EMPLOYEE
AND THIS PROCESS IN THE BILL
FOR THE CHIEF.
FAR, A DIFFERENCE IN TERMS OF
THE CHIEF'S INVESTIGATION IS
THAT THERE WON'T BE ANY RANGE
OF RECOMMENDED DISCIPLINE AND
THE FILE ITSELF WILL NOT GO TO
THE CHIEF.
>> I JUST WANT TO NOTE, I THINK
THAT'S AN IMPORTANT CHANGE.
THERE'S BEEN SOME ATTENTION TO
THREE COMPLAINTS AGAINST THE
FORMER CHIEF THAT HAVE NOT BEEN
INVESTIGATED.
THERE WAS A COMPLAINT ABOUT THE
DECISION TO LEAVE THE EAST
PRECINCT IN 2020.
THAT INCLUDED BOTH THE CHIEF
AND OTHER SPD OFFICERS.
AND THE RESULT WAS THAT OPA DID
THE INVESTIGATION FOR THE FULL
COMPLAINT, AND I THINK IT'S
IMPORTANT WHEN THE CHIEF OF
POLICE IS PART OF A COMPLAINT,
THAT WE HAVE THIS PROCESS, SO
THANK YOU FOR UPLIFTING THAT.
>> ABSOLUTELY.
SO ONCE THE INVESTIGATION IS
COMPLETED, AND I'M NOT AT
3.2960 OF THE REVIEW, THE
INSPECTOR GENERAL WILL REVIEW
IF THAT COMPLETE INVESTIGATION
IS TIMELY AND THOROUGH.
IF THEY CAN'T MAKE THE
DEMOCRATIC ENACTS, OR THE
DETERMINATION IS THAT IT WASN'T
TIMELY, OR THOROUGH, THEY MUST
NOTIFY THE SUBSET OF PUBLIC
SAFETY STAKEHOLDERS MENTIONED
PREVIOUSLY.
IF OIG DOES FIND THAT THE
COMPLETED INVESTIGATION WAS
TIMELY, THOROUGH, AND NEUTRAL,
THE OPA WOULD SUBMIT THE
FINDINGS TO THE MAYOR.
IF IT IS SDHR, OR A NON-CITY
THAT IS INVESTIGATE, THE OIG
THAT WILL TRANSMIT THE
INVESTIGATIONAL FINDINGS TO THE
MAYOR.
WITHIN 30 DAYS OF GETTING THOSE
RESULTS, THE MAYOR WILL
COMMUNICATE TO THAT SUBSET OF
PUBLIC SAFETY STAKEHOLDERS A
STATEMENT ON THE INVESTIGATION
IN THE FINDINGS AND THAT WOULD
INCLUDE WHETHER THE CHIEF'S
ACTIONS WERE CONSISTENT WITH
DEPARTMENT POLICY, THE CITY
VALUES AND SPD'S VALUES TO
PROTECT AND SERVE.
IT WILL NOTIFY OUTSIDE OF
STAKEHOLDERS WHETHER THE MAYOR
INTENDS TO DISCHARGE THE CHIEF,
OR TAKE ANIER EXPLAINARY ACTION
AGAINST THE CHIEF, REGARDLESS
úOF WHEN THAT ACTION WOULD BE
FINAL.
IT WILL PROVIDE DETAIL THAT
MIRRORS THE DETAIL THAT WOULD
BE AVAILABLE TO THE PUBLIC BY
OPA IN A DISCLOSED SUMMARY,
DISCLOSED ACTION OR OTHER
RELATED REPORT.
THOSE ARE THE BULK OF THE
CHANGES IN THE SUBSTITUTE BILL.
I CAN PAUSE RIGHT NOW BEFORE
GETTING INTO NEXT STEPS IF
ANYBODY HAS ANY QUESTIONS.
>> NOT SEEING ANY VIRTUAL
RAISED HANDS, OR IN PERSON.
GO AHEAD, ASHA.
>> OKAY, GREAT.
IN THAT CASE AS YOU MENTIONED
CHAIR HERBOLD, YOU CAN VOTE TO
REPLACE THE BILL AS INTRODUCED
WITH THE SUBSTITUTE PORTION AND
THIS WOULD COME BACK TO
COMMITTEE JULY 12th.
BETWEEN NOW AND THEN, A YOU
MENTIONED, WE'LL BE REVIEWING
TO MAKE SURE ALL THE TECHNICAL
EDITS ARE CONNECT, WE DIDN'T
MISS ANY CONSEQUENCES.
THERE AREN'T ANY UNRESOLVED
ISSUES TO THE EXTEND THAT
COUNCILMEMBERS WANT TO PROPOSE
ANY AMENDMENTS WE CAN WORK WITH
YOU ON THOSE.
THAT WOULD COME ON JULY 12th.
>> YOU COVERED A LOT OF THE
CHANGES WITHOUT IDENTIFYING WHO
WAS THE PROPONENT OF THE
CHANGE, AND I DIDN'T ASK YOU TO
DO THAT, SO THAT'S COMPLETELY
FINE.
I JUST WANTED TO LIFT UP SOME
OF THE THINGS THAT THE CPC WAS
RECOMMENDING AS ALTERATIONS,
AND WE RECEIVE ADD LETTER FROM
THEM, AND I JUST WANTED TO SORT
OF MEMORIZE THE CHANGES THAT
INCLUDED THAT WE ARE STATING
EXPLICITLY THAT BOTH INTAKE AND
INVESTIGATIONS CONDUCTED BY OPA
SHALL BE CONDUCTED EXCLUSIVELY.
THAT ANY NONCITY ENTITY
INVESTIGATING A DISCUSSION WILL
NOT BE A LAW ENFORCEMENT
AGENCY, AND THAT AN
INVESTIGATION OF THE SUSPECTED
VIOLATION OF LAW WILL BE
INVESTIGATED BY A NON-CITY LAW
ENFORCEMENT AGENCY.
THERE ARE A COUPLE OF OTHER
CHANGES AS IT RELATES TO
RECITALS, BUT THOSE ARE THE
MAIN SUBSTANTIVE CHANGES COMING
FROM THE CPC THAT WE WORKED TO
INCORPORATE.
ALL RIGHT.
THERE ARE NO FURTHER QUESTIONS,
I'D LIKE TO MOVE THE SUBSTITUTE
VERSION SO IT IS THE BASE
VERSION FOR THE COMMITTEE
INCLUSION AT THE NEXT COMMITTEE
MEETING ON JULY 2nd.
>> SECOND.
>> COUNCILMEMBER NELSON.
>> AYE.
>> COUNCILMEMBER PEDERSEN.
>> YES.
>> CHAIR HERBOLD.
>> YES.
>> THE MOTION CARRIES, AND THIS
VERSION WILL BE BEFORE THE
COMMITTEE ON JULY 12th, WHERE
WE EXPECT TO SCHEDULE A
COMMITTEE VOTE OUT OF PHHS.
OUR NEXT COMMITTEE MEETING IS
JULY 12th.
IF THERE IS ANY ADVANCED NOTICE
OF ABSENCES PLANNED, I'D LOVE
TO KNOW IT.
OTHERWISE, FEEL FREE TO LET ME
KNOW BEFORE HAND, JUST CAN HELP
WITH SCHEDULING IF FOLKS DO
KNOW IN ADVANCE.
SEEING NONE, I APPRECIATE
EVERYBODY STAYING WITH US
TODAY.
IT IS 11:58.
AND WE ARE ADJOURNED.
THANK YOU ALL.