Commuter cash

Q:What is my username and my password?

A: Your username is the email you provided us when you signed up for the program. Your password was emailed to you in May.

Q: Earnings: Earnings: Pro-rated earnings: How much will I earn if I reduce my driving for less than an average of 5 days per week?

A: Please refer to the following chart:

Q: Payment: Will the City actually send me cash currency as my incentives?

A: Not exactly. You will receive a VISA cash card, which works like cash. This is a safer way to send incentives in the mail and avoids expenses if incentives get lost in the mail.


Q: Payment: How does a cash card work?

A: A VISA cash card works much like a credit card. It is accepted wherever VISA credit cards are accepted. However, unlike a credit card, a cash card is "charged up" with a dollar value on the card. Each time you buy something with the card, the cost of the purchase is deducted from the card's value. In other words, it works a lot like a gift card popular at department stores and coffee shops.


Q: Carpooling: If I my friend and I switch from commuting by driving alone to commuting by carpooling, do we both earn the full incentives?

A: No, you would earn one set of incentive between the two of you. This is because you would convert two cars commuting to work into one car commuting to work. This is great, but you only get credit for the cars you take off the road. If you both convert from driving alone to biking, walking or busing, then you would be converting two cars commuting to work to zero cars commuting to work, and each of you would earn the incentives. We leave it up to the carpoolers to decide how to share the incentive. However, we ask that only one of the carpoolers register and receive the incentives. That person can then work out the details with their carpool partner.

General

Q: I haven't driven alone to work for years because I take the bus. But this means I'm not eligible for Commuter Cash. Why not and what do I get for leaving my car at home and riding the bus all these years?

A: Thank you for being part of the solution. We would love to provide you with a reward for doing your part all these years. However, the program requires that the incentives are for people who reduce driving alone commuting, rather than people who have already made the change.

The program's funds are limited and we believe we will have the greatest impact if we provide incentives to encourage people to reduce driving to work as opposed to provide rewards to people who are already not driving to work.

Have questions? Send us an e-mail at waytogo@seattle.gov.