Visitor Centers and Services


Discount admission to six attractions including the Zoo, Aquarium, Space Needle, Pacific Science Center Museum of Flight and Argosy Cruise Harbor Tour.

Visit Seattle

Visit Seattle operates two visitor and concierge centers in the heart of the downtown Seattle business, retail and entertainment district. Both centers are complimentary and offer full-service concierge assistance, including:

  • Maps, brochures, discount coupons and guides
  • Detailed information on sports and local events
  • Restaurant recommendations and reservations 
  • Sightseeing, attraction and tour bookings

Visitor Information Center

Phone: (866) 732-2695 or (206) 461-5840

Location: Upper Pike Street Lobby of the Washington State Convention Center, at Seventh Avenue and Pike Street in the heart of downtown Seattle.

Hours: Open Monday through Friday and summer weekends, 9 a.m. to 5 p.m. 

Market Information Center

Phone: (866) 732-2695 or (206) 461-5840

Location: Southwest Corner of First Avenue and Pike Street in the Pike Place Market. 
Hours: Open daily, 10 a.m. to 6 p.m.


Washington Tourism Alliance

Contact: 1-800-544-1800
Washington State Travel Counselors are available on Monday through Friday from 8:00 a.m. to 5:00 p.m. (PST)

Seattle Central Library

Where: At 1000 Fourth Avenue between Spring Street and Madison Street in downtown Seattle.
What: Seattle Central Library serves a diverse community, with a massive collection for reading and browsing, public use computer terminals for free internet access, and much more.
Hours: Monday to Wednesday, 10:00 am - 8:00 pm, Thursday to Saturday, 10:00 am - 6:00 pm, Sunday, 1 to 5 pm
Contact: 206-386-4636

Metro Transit

Metro Transit Customer Service Office
Where: 201 South Jackson Street in downtown Seattle.
What: Walk-in customer service office for Metro Transit, the region's public transit system.
Hours: Monday through Friday, 8:00 am - 5:00 pm
Contact: 206-553-3060

Seattle Pier 52 Ferry Terminal

Where: 801 Alaskan Way, between Columbia and Marion Streets, in downtown Seattle along the waterfront.
What: Washington State Ferry terminal, serving WSF ferry routes to Bremerton and Bainbridge Island, and providing info on WSF ferries and local transit and tourism.
Hours: Terminal hours are determined by ferry sailings; check the web site for the Bremerton and Bainbridge Island ferry schedules.
Contact: 206-464-6400

Seattle Southside

Where: The Seattle Southside Visitor Center is located one block east of the Airport Light Rail Station at 3100 S. 176th Street.
What: A personal concierge service that assists visitors in planning their trips to the Pacific Northwest by helping with hotel reservations, directions, restaurant suggestions, coupons and answering any other questions travelers may have.
Hours: Summer Hours (Memorial Day through Labor Day)
Monday through Friday: 9:00am-5:00pm
Saturday and Sunday: 10:00am-4:00pm
Winter Hours
Monday through Friday: 9:00am-5:00pm
Saturday and Sunday: Closed
Closed Major Holidays
Contact: 206-575-2489