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Services
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Manage Your Account
Tools to Manage Your Account Online
You can access the following commonly requested account transactions online. Please follow the links below to learn what information is required to complete your transaction electronically.
Billing
Automatic Bill Payment Sign up to have your bill paid automatically from your checking account.
Moving: Change Your Account Close your account at an old address and/or start a new account
Change Account Mailing Address Have your bill sent to an address other than the address where service is provided
Request a Credit Balance Refund Request a refund of the amount credited to you after you have closed your account
Pay Your Bill Online Using a VISA or MasterCard credit or debit card, or an e-check
Garbage
Look Up Your Collection Day Enter your address to get a calendar of your garbage, recycling and yard waste collection days
Report a Missed Collection Report garbage, recycling or yard waste that was not collected
Replace Lost or Damaged Garbage Cans Request a replacement can
Change Your Garbage Can Size Switch to a larger or smaller size of garbage can
Recycling
Look Up Your Collection Day Enter your address to get a calendar of your garbage, recycling and yard waste collection days
Report a Missed Collection Report garbage, recycling or yard waste that was not collected
Add or Replace Recycling Container Get an additional recycling container or glass bin, or replace lost or damaged ones
Sign Up for Apartment Recycling Start recycling service at your apartment or condominium
Yard
Look Up Your Collection Day Enter your address to get a calendar of your garbage, recycling and yard waste collection days
Report a Missed Collection Report garbage, recycling or yard waste that was not collected
Start or Stop Yard Waste Service Begin or cancel yard waste collection service
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