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Services
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Billing
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Manage Your Account
24-Hour Account Information by Phone
Use your touch-tone phone to access information and make transactions automatically. Call Customer Service at (206) 684-3000 and follow the prompts:
Account information
Hear balance, due date, last payment amount and make payment arrangements. You will need to enter your account number when accessing this service.
Missed collection hotline
Report missed garbage, yard waste, recycling collections. Or, call Solid Waste Customer Service at (206) 684-7600. (Also available online, see link below.)
Moving
Open and close your Seattle Public Utilities and Seattle City Light residential account. (Also available online, see link below.)
Power outage hotline
Hear current power outages. Or call Seattle City Light at (206) 684-7400.
Recorded information
Hear about the following topics (also available online, see links below):
- • Recycling & Disposal Station Hours & Locations
- • Pay in Person
- • Dispute a Bill or Service Charge
- • Higher Than Expected Water Bill
Related links
Report a Missed Collection Online
Open and Close Your Account Seattle Public Utilities and Seattle City Light residential accounts
Recycling & Disposal Station Hours & Locations
Pay in Person
Dispute a Bill or Service Charge
Higher Than Expected Water Bill
Tools to Manage Your Account Online
Links to other sites
Home Resource Profile - a report showing your household water and electricity usage and more.
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