Seattle Public Utilities Mami Hara, General Manager/CEO

Paper Billing

Residential customers are billed every other month (bi-monthly). Paper bills can be mailed to the service address or an alternate mailing address. Learn how to read your bill.

Paper bill customers can:

    • There are no additional fees for payments.
    • Use Visa and Master Card, debit card or your personal checking account and bank routing number.
    • Payments made after 5:30 p.m. on business days are usually posted to the utility account within 3 business days. Business days exclude weekends and City of Seattle holidays.
    • Secure Socket Layers (SSL) and encryption ensure your connection and information is secure.
  • Pay by phone (no fee).
    • 24-hour automated access. Enter your payment information privately (credit or debit card) over the phone by calling 1 (877) 398-3531.
    • Speak to a customer service agent and make your payment by calling (206) 684-3000. Monday - Friday 7:30 a.m. - 6:00 p.m.
  • Mail your payment to:
    City of Seattle
    PO Box 35177
    Seattle, WA 98124-5177

What’s the difference between paperless billing and paper billing?

Paper Billing

  • Residential customers are billed every other month (bi-monthly).
  • Paper bills can be mailed to the service address or an alternate mailing address.
  • Receive paper newsletters from the Utilities.
  • You can pay by mail, in person, make a one-time payment online or use the automated payment line: 1 (877) 398-3531.