We Want to Hear From You

Online Self Service Tools

Report service interruptions, request service changes, pay your bill, and manage your account with Seattle Public Utilities’ online tools.

For questions about specific topics, please use the online tools, email or phone numbers listed under the following categories: 24- Hour Emergency Billing and Customer Service Career Contacts Drainage and Sewer Engineering Garbage, Recycling and Yard Graffiti & Illegal Dumping Media Relations Volunteer and Community Programs Water City of Seattle Phone Directory Payment Center Mailing Address & Locator

Can’t Find It? For answers to general questions or to send us your comments, use our online form. For immediate attention to utility emergencies or service problems, please call one of the phone numbers listed below.

Contact Us by Phone or Email

24- Hour Emergency
Water, Sewer, Drainage Emergency Service	(206) 386-1800	24-hour line
Billing and Customer Service
SPU Residential Customer Service - Customer Response Call Center	(206) 684-3000	Mon – Fri 7:30 AM – 6 PM
SPU Business Customer Service	(206) 684-5800	Mon – Fri 7:30 AM – 5 PM
TTY Only (Hearing and Speech Impaired)	(206) 233-7241
Out of Area	(800) 862-1181
Career Contacts
SPU Human Resources	(206) 684-5822
City of Seattle Job Line	(206) 684-7999	Recorded message
Drainage and Sewer
Drainage & Sewer Maintenance	(206) 386-1800
Drainage & Side Sewer Permits and Inspections	(206) 684-5362
Engineering
Construction Management	(206) 684-5068
Contract Bid Information	(206) 684-5132
Garbage, Recycling and Yard
Report Missed Garbage, Recycling or Yard Waste Collection	(206) 684-3000
Request a Change in Service	(206) 684-3000
Commercial Hazardous Waste	(206) 296-3976	King County
Household Hazardous Waste	(206) 296-4692	King County
Apartment Garbage & Recycling	(206) 684-3000
Business Recycling Assistance	(206) 343-8505	Resource Venture
Natural Lawn and Garden Hotline	(206) 633-0224	info@lawnandgarden.org
Recycling and Disposal Stations	(206) 684-8400
Recycling Questions?		Ask Evelyn
Graffiti & Illegal Dumping
Report Graffiti Illegal Dumping	(206) 684-7587 (206) 684-7587
Media Relations
Media Relations	(206) 684-7688
Volunteer and Community Programs
Adopt-A-Street	(206) 684-7647
Adopt-A-Drain	(206) 684-7647
Creek Stewardship	(206) 684-4163
Fall Clean	(206) 233-7187
Friends of Recycling	(206) 684-8717
Spring Clean Neighborhood Cleanup	(206) 233-7187
Storm Drain Stenciling	(206) 684-7624
Volunteer Online
Water
Business Conservation	(206) 389-7304
Residential Conservation	(206) 684-7283	(206) 684-SAVE
Drinking Water Quality Inquiries	(206) 684-3000	drinkingwater.quality@seattle.gov
Surface Water Quality	(206) 684-7587
Report Water Main Leaks & Fire Hydrant Repairs	(206) 386-1800
High Water Bill Inquiries, Water Availability Certificates, New Construction, & Water Inspections	(206) 684-5800
Watershed Tours	(206) 233-1515
City of Seattle Phone Directory
City of Seattle Phone Directory
Payment Center Mailing Address & Locator
Combined Utility Bill mailing address
City of Seattle Department of Finance PO Box 34016 Seattle, WA 98124-1906
Payment Center Locations