About Us

CONTACT US

Residential Customer Service
Monday - Friday, 7:30 a.m. – 6:00 p.m.
(206) 684-3000

General Inquiry

Billing Question

SPU Business Customer Service
Monday - Friday, 7:30 a.m. – 5:00 p.m.
(206) 684-5800 | Email

TTY Only (Hearing and Speech Impaired)
(206) 233-7241

Out of Area – (800) 862-1181

Walk-in Payment Center Locations

Report flooding, sewer backups, hydrant breaks, or chemical spills, open 24/7:
(206) 386-1800

Electrical outage hotline: (206) 681-7400
City Light Information (electrical service)

City of Seattle Phone Directory

JOBS

We welcome individuals who strive for excellence

• Jobs
• Apprenticeship program

MEDIA

• Press releases
• Newsletters
• At Your Service Blog

MANAGEMENT

• Director's message
• Strategic Business Plan
• Annual Report Card
• Public Disclosure
• Community Advisory Committees

CONFERENCE

SPU sponsors or participates in industry-significant conferences.

• Product Stewardship Strategies

1% PUBLIC ART PROGRAM

Art that enhances SPU projects, facilities and properties or educates the viewer.

• Artist residencies
• Portable work
• Works in progress
• See all >

STRATEGIC BUSINESS PLAN

Learn more about our new Strategic Business Plan that will guide us through 2020 and why we're developing it.

MISSION STATEMENT

Our customers rely on us to deliver some of the highest quality drinking water in the nation, work to reduce waste shipped to landfills, and prevent waste and stormwater from going into local waters.

REPORT

Call for flooding, hydrant, water main or sewer leaks
(206) 386-1800 (24/7)

• Plugged storm drain
• Pollution
• Illegal dumping
• Graffiti