Seattle Public Utilities

About Us

Contact Us

Email a question about your account.
(SPU email responses in 2-3 business days)

Customer Service

Monday - Friday
7:30 a.m. – 7:00 p.m.
(206) 684-3000
SPU Credit and Collections
Monday - Friday
7:30 a.m. – 5:00 p.m.
(206) 684-5800


Ask for a Translator

  • Call (206) 684-3000
  • Press 5, then 5.
  • An operator will answer.
  • Ask for someone who speaks your language.

Hearing Impaired call: Washington Relay at 711

Out of Area – (800) 862-1181

Lake Washington overlooking Mount Rainier
A man overlooks the Cedar River Watershed

Discover Seattle Public Utilities

  • Maintain some of the nation's best drinking water -- no need to buy bottled water!
  • Help Seattle residents and businesses be recycling leaders -- we divert more waste than practically any city.
  • Protect local waterways and the Sound from polluted storm and waste water -- through rain gardens, tank systems and overflow treatment.
Seattle Skyline

Strategic Business Plan