Seattle Public Utilities Mami Hara, General Manager/CEO

Community Partnerships

Picture of community members standing in front of Chester Morse Lake at the Cedar River Watershed

In 2016 EJSE developed the Community Partnerships program model. The purpose is to better support people of color, immigrant, refugee and low-income customers. To do this, Community Partnerships funds multi-year partnerships with trusted organizations and leaders that serve a variety of ethnic and language groups.

Partners receive paid training on the utility and hazardous waste. In turn, they adapt and deliver in-language presentations and activities to communities. Partners also ask for community input on SPU so we can improve our services and approach. Finally, EJSE and other SPU staff worked with partners to respond to community input on the program.

Our goals

  • Deliver information on SPU and King County’s Local Hazardous Waste Management Program
  • Create a line of communication between partners and SPU
  • Reach community when important SPU issues emerge
  • Build lasting relationships with communities

Project components

  • 2-year contract with Seattle’s Department of Neighborhoods Community Liaisons
  • 3-year contracts with 3-4 community-based organizations
  • Training on SPU and Local Hazardous Waste Management Program lines of business, programs and services
  • Educational trips to SPU and King County’s facilities