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Every year we set performance goals to ensure that we're continuously improving. Measurements include: the customer contact center, solid waste, drinking water, sewer and stormwater and customer satisfaction. Read the full report (pdf).

Annual Report Card


Requests for public records from Seattle Public Utilities. A number of public records are available online free of charge on SPU’s web site. These records include service level reports, comprehensive plans, design standards and specifications, project information, and many more documents.

All records will be released if they do not fall within the specific exemptions of the Public Records Act or other statutes which exempt or prohibit disclosure of specific information or records.

There is no charge for inspecting public records.

Request a public record


Our vision, mission and commitment to our customers. Director

Ray Hoffman, Director