Seattle Public Utilities Mami Hara, Director

Customer Review Panel

A Customer Review Panel was established to provide input on the Strategic Business Plan and to also periodically review SPU’s progress in implementing the plan. Panel members were selected by the Mayor and City Council.

Suzanne M. Burke

Suzie Burke is an active participant in the Fremont business community and also serves on the board of the North Seattle Industrial Association and Fremont Chamber of Commerce. She is a former member of the SPU’s Creeks, Drainage and Wastewater Advisory Committee. She is particularly interested in representing the needs and interests of small businesses in keeping rates and ecological cleanups reasonable. Suzie works in the Fremont neighborhood, and resides in Ballard.


Dave Layton

Dave Layton is a Professor of Public Affairs at the University of Washington, where he joined the Evans School faculty in 2001. He teaches courses in economics, econometrics, and statistics. His areas of specialization include discrete choice econometrics and environmental and natural resource economics. He has published on a wide range to topics including economics and the evolution of antibiotic resistance, discounting and climate change, costs due to electrical power outages, payments for environmental service programs, and stated preference valuation methods.


Melissa Levo

Melissa Levo leads water conservation efforts at the Seattle Housing Authority as a Utilities Analyst on the Resource Conservation and Sustainability Team and serves on SPU’s Water System Advisory Committee. Previously she coordinated the Friend of Recycling and Composting program at SPU. Her work focuses on encouraging behavior change and developing smart policies to meet the unique challenges of implementing resource conservation strategies in multifamily communities. She became passionate about educating the public on environmental issues during her five years as a middle and high school science teacher. Melissa holds a Masters degree in Public Administration from the Evans School of Public Policy and Governance and lives in the Green Lake neighborhood.


Laura Lippman

Laura Lippman is a retired physician living in Seattle. Her first medical job, in 1980, was working in the King County Health Department. During her career, she held many organizational executive positions, including president of a medical group that grew from three to 27 providers. Since her retirement from medical practice in 2012, she has been concentrating on her interests of biology, ecology, and poetry. She has volunteered with the Nature Conservancy, worked with King County to identify invasive weeds; became certified as a Native Plant Steward and helped reestablish native plants in Seattle’s Westcrest Park. Since 2008 she has been part of the University of Washington’s Costal Observation and Seabird Survey Team. She has participated in surveys of sea star wasting disease. She is committed to responsible civic policy for public health, clean air and clean water.



Noel Miller

Noel Miller, P.E. is a retired municipal public works and utilities director and a licensed civil engineer with a Master’s in Public Administration. His 40 year career has been focused on municipal stormwater, wastewater, water supply and transportation programs, systems and projects in the Puget Sound region. His early career involved practicing as a project engineer for several local consulting civil engineering firms. In 2012, he was appointed to the SPU’s Creeks, Drainage and Wastewater Advisory Committee and served as a co-chair. In 2013 and 2014, he served as the Chair of the Customer Review Panel, supporting the creation of SPU’s 2015-2020 strategic business plan. A Seattle resident since the late 1970‘s, Noel now resides in the Phinney Ridge neighborhood after living in the West Seattle, Matthews Beach and Madison Park neighborhoods. He is an advocate for increasing the public’s understanding and appreciation of regional and local water quality issues and infrastructure in general. He is also interested in finding effective solutions to the ongoing challenge of financing SPU’s programs and projects.



Rodney Schauf

Rodney Schauf is the Director of Engineering at the Sheraton Seattle Hotel. He has been involved in the hospitality industry for the last 30 years; 27 of those as a facilities manager. Rodney has lived in several areas around the United States and has lived in the Seattle area, both in Belltown and now in Renton for the past 17 years. Rodney is always looking for and testing new and innovative ideas. He was an early supporter of some of the first resource conservation products introduced, such as compact fluorescent lighting and low flow plumbing fixtures. Under Rodney’s leadership, the Sheraton was recognized as one of Washington’s top 50 green companies in 2013. The Sheraton has also been recognized by the Seattle 2030 District for smart building analytics.



Puja Shaw

Puja Shaw is an Associate at KPFF Consulting Engineers and has lived and worked as a Civil Engineer in Seattle since 2000. She has been heavily involved in landmark projects throughout the City including the King Street Station Renovations, Pike Place Market Renovations, the Publix Hotel and the University of Washington’s Montlake Triangle and Burke Gilman Trail projects. In addition to working with the City’s various departments on a daily basis, she is also an active member of SPU’s Development Services Advisory Group and a member of the Seattle Bicycle Advisory Board.



Kyle Stetler

Kyle Stetler is a senior policy analyst for a federal auditing agency where he focuses on natural resources and environmental programs at federal agencies. He also currently serves on Seattle Public Utilities' Water Systems Advisory Committee and recently finished a two year term as Chair. Originally from Missoula, Montana, Kyle has lived in several Seattle neighborhoods including Belltown, Ballard, Rainier Beach, and now lives in South Beacon Hill. Kyle has used his time on the water system advisory committee to gain a better knowledge of SPU's water infrastructure, rate design process, water conservation measures, climate change adaptation and the implementation and impact of the strategic business plan.



Jessa Timmer

Jessa Timmer is the Executive Director of the Chinatown-International District Business Improvement Area. She recently moved to Seattle from Grand Rapids, Michigan. She comes with a deep understanding of Business Improvement Area creation and management and has extensive knowledge in events, promotions, small business assistance, policy and advocacy work, and streetscape planning for commercial corridors. Most recently working for the State of Michigan’s Main Street Program, she gained first-hand experience in organizational capacity building and non-profit technical assistance in multiple communities. She has a Masters of Public and Non Profit Administration in Urban and Regional Policy and Planning from Grand Valley State University. Jessa is passionate about retaining the historic identity of the Chinatown-International District while improving and promoting the area for the benefit of all stakeholders.