Seattle Public Utilities

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Email Customer Service

Don’t have time to talk? You can email us with your customer service questions 24/7. SPU emails will be responded to within 2-3 business days.

24 Hour Emergency - Water, Sewer, Drainage - (206) 386-1800

General Question or Comments

Email a question about your account. (SPU email responses in 2-3 business days)

Walk-in Payment Center Locations

Customer Service
SPU Customer Service
Mon-Fri 7:30 a.m. to 7:00 p.m.
(206) 684-3000
Pay utility bill by phone
24/7 - toll free
(877) 398-3531
SPU Credit and Collections
Mon – Fri 8:00 AM – 5 PM
(206) 684-5800
SPU Development Services Office (206) 684-3333
Out of Area (800) 862-1181
City Light Information (electrical service)
Electrical outage hotline
(206) 684-7400
Seattle City Light Contact Information
Report a Problem
Report missed collection
Missing or damaged bin
Report pollution
Report a plugged storm drain
Report graffiti
Report illegal dumping
Careers
SPU Human Resources (206) 684-5822
City of Seattle Job Line (recorded message) (206) 684-7999
Current City of Seattle Jobs
Claims
Filing a Damage Claim SPU_Claims@seattle.gov
Drainage and Sewer
Drainage & Sewer Maintenance (206) 386-1800
Drainage & Side Sewer Permits and Inspections (206) 684-5362
Engineering
Construction Management (206) 684-5068
Contract Bid Information (206) 684-5132
Garbage, Recycling, Food & Yard Waste
Report Missed Garbage, Recycling or Yard Waste Collection (206) 684-3000
Request a Change in Service (206) 684-3000
Commercial Hazardous Waste (King County) (206) 263-8899
Household Hazardous Waste (206) 296-4692
Apartment Garbage, Recycling & Food/Yard (206) 684-3000
Business Recycling (Green Business Program) (206) 343-8505
Garden Hotline (206) 633-0224
Recycling and Disposal Stations (206) 684-8400
How Do I Get Rid of an Item? AskEvelyn@seattle.gov
Report
Graffiti (206) 684-7587
Illegal Dumping (206) 684-7587
Surface Water Pollution (206) 684-7587
Media Relations
Media Relations (206) 684-7688
Volunteer and Community Programs
Adopt-a-Street (206) 684-7647
Creek Stewardship (206) 684-4163
Friends of Recycling (206) 684-8717
Spring Clean Neighborhood Cleanup (206) 233-7187
Storm Drain Stenciling (206) 684-7624
Volunteer
Water
Water Conservation for Business (206) 733-9137
Water Conservation for Residential (206) 684-7283
Drinking Water Quality (206) 386-1800
High Water Bill Inquiries (206) 684-3000
Report Water Main Leaks & Fire Hydrant Repairs (206) 386-1800
Water Availability Certificates and New Construction (206) 684-3333
Water Inspections (206) 684-5800
Cross Connection Control & Backflow Assembly Testing (206) 684-3536
Watershed Tours (206) 733-9421

City of Seattle Phone Directory