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Service Equity Measures

In order to address possible environmental inequities existing within Seattle, the Office of Sustainability and Environment (OSE) has developed an Environmental Equity Program. By beginning with an external examination of Seattles neighborhoods, OSE will then be able to successfully understand the departmental and census data available internally. This ongoing two-step process will address inequity issues within city services by informing the mayors Environmental Action Agenda.

The City of Seattle believes that every person who interacts with city government should receive excellent service. The Customer Service Bureau will make that happen by helping residents obtain information, solve problems, and resolve complaints.

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