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Delivering a first-rate transportation system for Seattle Scott Kubly, Director







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Transit stops are difficult to access.

As transit tends to run along arterial streets, crossing a street to reach a bus stop can be a key problem for pedestrians accessing transit. Typically, a pedestrian must cross the street on either the outbound or inbound trip. Locating transit stops only at traffic signals (at least on multi-lane streets) might resolve this problem in many instances. However, signals spaced very far apart lead to inconvenient transit stop spacing that can deter some users.

Providing good transit facilities and access includes the following key elements:

  • Installing bus stops on the far (downstream) side of an intersection. This decreases the likelihood that a rider will exit and then cross in front of the bus.
  • Installing appropriate lighting at transit stops. Not only will this increase pedestrian comfort and reduce the likelihood of crime, it helps bus drivers see those waiting for the bus.
  • Delineating the bus stop waiting area from the walkway. This encourages transit patrons to keep the sidewalk clear while waiting for a bus.
  • Providing wider sidewalks at transit stops and amenities such as shelters, benches, and trash cans for the patrons. This improves the environment for both transit patrons and passing pedestrians.
  • Ensuring direct and convenient access to the neighborhood or facility the transit stop serves.
  • Installing concrete bus pads enabling the transit agency to deploy the bus lift. This is especially important in curbless locations (For more information, see

While many recommendations for improving transit access focus on design and aspects of encouragement surrounding the built environment, the education and planning toolboxes are useful as well.

Recommended Tools
Under each toolbox listed below, you have been directed to categories of tools. Selecting an individual category will link you to the tools from that category that can best be used to address access to transit stops.

Design, Engineering, and Universal Access Tools
Walkable Zone
Landscape/Furniture Zone
Curb Space Zone
Travelway Zone

Encouragement Tools
Pedestrian Advocacy
Built Environment and Infrastructure

Education Tools
Training Program Topics for Roadway/Walkway Users
Training Program Topics for Officials and Decision Makers
Training Program Topics for Property Owners and Developers

Planning, Land Use, and Zoning Tools
Planning Documents
Regulations and Directors Rules
Permitting and Review Processes
Incentives and Bonuses
Resource Documents
Planning/Policy-Making Techniques and Groups
Technical Analysis Tools
Review Boards

Equity, Health, and Environment Tools
Assessment Tools
Datasets and Measurement Tools
Resources and Organizations

Bus stop

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