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Contact Street Use

Online Permitting Site Help: Contact Street Use

If you need assistance with the online permit services system, you may contact the Permit Services team at:  

Permit Services is located on the 23rd floor of Seattle Municipal Tower, 700 5th Avenue, in downtown Seattle.
Hours of operation are:

  • Monday, Tuesday, Wednesday and Friday from 8:00 a.m. to 5:00 p.m.
  • Thursday from 10:30 a.m. to 5:00 p.m.


  • We are no longer able to accept payments after 4:45 p.m.
  • Applicants arriving after 4:30 p.m. may not receive a permit that day.

For other other useful phone numbers and links, visit the How to Contact SDOT web page.

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