Low-Cost Internet Access for Residents

Amharic (ለነዋሪዎች ዝቅተኛ ዋጋ ያለው በይነመረብ ማዳረስ)

Chinese (實惠的居民互聯網服務)

Korean (주민들을 위한 저비용 인터넷 연결)

Somali (Helitaanka Internetka Qiimaha Jaban ee Degganeyaasha)  

Spanish (Acceso a internet de bajo costo para residentes)

Vietnamese (Cung Cấp Dịch Vụ Internet Giá Rẻ cho Cư Dân)

**For more helpful community resources also visit: www.seattle.gov/mayor/covid-19 

*In response to the COVID-19 emergency, Comcast and Wave are offering 2 months free service to new customers for the Internet Essentials  and Internet First programs.  Must apply by Dec 31, 2020See below for more detail.* 

Who offers home internet service for low-income residents in Seattle?

These companies offer low-cost, high-speed Internet in Seattle, all for approximately $10 a month. With help from these programs, you can check your email, do your homework, search for jobs, pay your bills, watch short video clips, download music, and much more. You can also purchase laptops, desktop computers and tablets starting at $109, and qualify for a discounted smart phone plan as well. 

See below for contact and general information for each of these offerings. 

For more information, please contact Brenda Tate at (206) 386-1989 or by email at cable_support@seattle.gov.

Comcast Logo

*NOTE: In response to the COVID-19 emergency, Comcast is offering 2 months free to new Internet Essentials customers who apply by December 31st, 2020.*

 Internet Essentials Program
(855) 846-8376 *Due to current high demand for the program, there may be long phone wait times. If you can find a way to access the internet, you can also apply here: https://apply.internetessentials.com/

  • $9.95/month + tax
  • Download speeds up to 25 Mbps
  • No credit checks, contracts or equipment rental fees. 
  • Must live in an area where Comcast is available.
  • Free installation and in-home Wi-Fi. Access to 40 1-hour sessions of XFINITY Wi-Fi hotspots outside the home every 30 days.
  • Eligibility includes households eligible for public assistance programs such as:
    • National School Lunch Program
    • Public Housing Assistance
    • Medicaid
    • Supplemental Nutrition Assistance Program (SNAP)
    • Supplemental Security Income (SSI)
    • Low Income Home Energy Assistance Program (LIHEAP)
    • Women, Infants, and Children (WIC)
    • Temporary Assistance for Needy Families (TANF)
  • Refurbished laptops available for purchase (includes Microsoft Office, Norton Security Suite and 90-day warranty) for $149.99 + tax.
  • No Comcast Internet service for past 90 days
  • No unpaid Comcast bills (under a year old). **Due to COVID-19 emergency, households with outstanding debt may still be eligible if approved by 12/31/2020.**

Wave logoand  Wave G Logo

Internet First (during COVID-19)  (833) 730-0644

  • Open to new Wave or Wave G internet customer. Must live in a Wave or Wave G service area.
  • First 60 days of free Internet First service, followed by $9.95/month for 10 months. Must apply by December 31, 2020.
  • Service includes 25 Mbps speed
  • Free installation and standard WiFi
  • No credit checks, contracts or equipment rental fees.
  • Eligible for qualifying low-income households, especially students in low income households, that qualify for public assistance programs like the National School Lunch Program, housing assistance, Medicaid, SNAP, SSI, and others.   
  • Apply on-line at www.internetfirst.com or call (833) 730-0644.

Simply Internet by Wave (206) 386-1989

Seattle residents: Please use this form* to apply for Wave's Simply Internet program or call (206) 386-1989.  *Please follow the special instructions on the form for submitting your application.

  • Open to current or new Wave customers. Must live in an area where Wave is available.
  • $9.95/month + tax
  • Service includes 25 Mbps speed
  • Free installation and standard WiFi.
  • No credit checks, contracts or equipment rental fees.
  • Free installation and in-home Wi-Fi
  • Eligibility includes:
    • Qualify for the Seattle Utilities Discount Program; or
    • Qualify for low-income subsidized housing; or
    • Have a child who qualifies for the free or reduced school lunch program

InterConnection Logo

(206) 633-1517, visit their store at: 3415 Stone Way N, Seattle, 98103, or their online store at connectall.org.

  • Purchase a Hotspot device for $99 (plus tax and shipping)
  • $11.95 for service per month
  • Service provide through the Sprint 4G LTE Internet network through Mobile Citizen.
  • Unlimited 4G LTE data; no throttling or overage charges
  • Can be used wherever there is Sprint 4G LTE service.
  • DSHS recipient or income below 80% Area Median. See income limits here
  • Refurbished laptops starting at $109, with a range of software (Windows 7 Pro, Microsoft Office Home & Business 2010, Microsoft Security Essentials, and a 1-year warranty)
  • Desktops, flat screens, tablets and high-end laptops are also available
  • They have a store in Seattle offering products and assistance
  • Visit connectall.org

PCs for People

PCs for People provides unlimited mobile internet service through the Sprint LTE service (up to 150 Mbps) that can share WiFi with more than one computer or other WiFI enabled device at a time.

  • Hotspot costs $95 
  • Service is $15.00 per month
  • A potential recipient must be below the 200% poverty level or be currently enrolled in an income-based government assistance program.
  • Refurbished laptops are available from approximately $130 and desktop computers for less, depending upon stock availability.  Shipping is free.
  • See more detail at https://www.pcsforpeople.org/eligibility/