Cable Franchise Renewal
Cable Franchise Renewal: Wave Broadband
Seattle's cable franchise renewal period with Wave is underway...
We're collecting your input on the Wave franchise renewal. Share your experience with the delivery of cable service from Wave.
- WAVE Renewal Comments Complete this comment form to send us your renewal-related ideas and input.
- Send us an email at email@example.com
- Call our 24-hour Cable Line at (206) 684-8498
- Complete our online survey.
Join us at a community meeting and give us your input for Wave's franchise renewal. The meetings will open with an overview of how the renewal process works, and then be open time for public conversation on Wave's performance as a Seattle cable operator and what needs and interests you have for the community related to services provided over Wave's cable system.
Wednesday, June 29, 2016
Jefferson Community Center
3801 Beacon Ave S, Seattle, WA 98108
Wednesday, July 20, 2016
Douglass Truth Library
2300 E Yesler Way, Seattle, WA 98122
Can't make one of these meetings? You can also send input by using this on-line form (WAVE Renewal Comments) or emailing firstname.lastname@example.org
Report on the Evolution of Cable Industry Technology
As part of the franchise renewal process, the City commissioned an engineering report on the State of the Art and Evolution of Cable Television and Broadband Technology.
Why is this report important? A new cable franchise will have a 10-year term. This report provides the City and its residents with a glimpse into how the cable industry is changing in the world of all-digital and IP based signal delivery. This is important to understand when thinking of how community cable-related needs and interests might be supported by Wave into the future.
A presentation on the report findings was made to the CTTAB (Citizens’ Telecommunications and Technology Advisory Board) on October 8, 2013. A video of the presentation is available on the Seattle Channel website: http://www.seattlechannel.org/videos/video.asp?ID=6466
What is a Cable Franchise?
In order to provide their services, cable companies have to use the public rights-of-way (ROW) to install their cable equipment and facilities throughout the city. A cable franchise is the formal agreement between the City and a cable provider outlining the terms and conditions under which it can use the public ROW. The franchise imposes various obligations on the cable company including compensating the City for use of the ROW, protecting the rights and interests of Seattle residents and cable subscribers, and providing certain public benefits.
Cable Franchise Agreements with City of Seattle:
Wave is a small, regional cable operator, serving approximately 8,500 cable TV subscribers in central parts of Seattle, along with some areas around Eastlake and western Queen Anne. Wave currently operates under a franchise agreement effective since November 2007. Wave's franchise allows the company to use the City's ROW in return for the payment of rental fees (called 'franchise fees') and other benefits for Seattle and its residents.
Length of Cable Franchise Agreements
Franchise agreements in Seattle are adopted for terms of 10 years. Wave's current franchise expires November 11, 2017.
How Renewal Works:
The franchise renewal process is governed by federal law (Section 626 of Cable Act, 47 CFR 546). It occurs over the three (3) year period before a franchise expires. This period is designed to provide the City with sufficient time to:
- Evaluate the extent to which the cable operator has complied with its legal and franchise obligations during the term of the franchise;
- Determine the future cable-related needs and interests its residents (called "ascertainment"); and
- Negotiate with the cable provider on the conditions of any renewed franchise agreement, including cable-related benefits to help meet the needs identified during the ascertainment process.
What City Negotiators CAN do:
- Conduct an ascertainment process to determine community needs and interests. Under the existing franchise, for example, the City received potential use of up to 16 cable channels for the carriage of local, non commericla programming. It also secured free cable service to city buildings and schools.
- Identify circumstances where the cable operator has failed to live up to its obligations.
- Deny the renewal, but only after a lengthy, formal process to determine if the cable operator has failed to meet certain criteria.
- Hold Wave accountable for certain customer-service aspects of cable-modem service under a "bill of rights" adopted by city ordinance. See Cable Customer Bill of Rights.
What City Negotiators CANNOT do:
- Control prices and what cable operators charge customers for cable modems or cable TV.
- Control what commercial channels cable operators makes available, although the City can require certain categories of programming.
- Make demands about cable-modem (Internet) service because, technically, it's not part of the franchise.
We Want To Hear From You!
Your input is important. It helps inform our franchise negotiations and efforts to protect the rights and interests of Seattle residents and cable subscribers. Several methods will be used to collect community input during the renewal process:
- an on-line survey;
- a telephone survey of Seattle residents;
- on-line comment forms and calls to the Cable Line; and
- community meetings.
You can contact us electronically using our on-line Renewal Comments Form, or by calling the Cable Line at (206) 684-8498.