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Selecting a Seattle
Project or Projects
Proposed criteria for selecting projects for the Senior Technology Literacy and
Access Project were developed by the staff and consultants working on this project. The
list was presented at the Senior Advisory Forum, where participants were asked to indicate
which criteria they believed were most important.
Criteria for Selection
The proposed criteria are listed below. Those items considered particularly
important by the Forum participants are marked with an asterisk at the end of the item.
- Enhances what already exists, rather than duplicating it or getting in the way of
it.*
- Serves seniors with low incomes.*
- Serves seniors who currently have limited access to and knowledge about
computers.*
- Provides self-determination by seniors and a role for involvement of senior and
other volunteers in shaping or administering the program/service.*
- Increases resources to reach the short-term goals by attracting other funding or
resources.*
- Is consistent with the Mayor's Office for Senior Citizens mission to develop,
promote, and maintain programs that create a sense of community and strengthen people's
ability to be self-reliant.*
- Allows effective and appropriate use of City funding.
- Meets the short-term goals for the Senior Literacy and Access Project.
- Can be copied in the future without much additional work.
- Is consistent with Seattle-King County Aging and Disability Services' policies,
which include:
- Targeting services to vulnerable elderly people and to individuals with the
greatest social and economic needs (includes racial or ethnic minorities, low income, 75
years or older, limited-English speaking, and disabled).
- Providing culturally appropriate services that include contracting with
minority-owned agencies, hiring of bilingual/bicultural staff, and targeting outreach to
minority communities.
- Ensuring that program design, locations, and service delivery are responsive to
the needs of special populations, including people who are physically, mentally and
developmentally disabled, sensory impairments, sexual minorities, substance abusers,
homeless, and people with AIDS.
Analysis of Options
To select recommended effective uses of the funds available to the Seattle
Senior Technology Project, the information and research gathered was analyzed, sorted by
the following topics:
- Type of project
- Desired target audience
- Type of location
- Purposes for seniors' use of technology
- Encouraging or attracting seniors
- Challenges and barriers to seniors' use of technology
In addition, a list of best practices for program design is included.
For each topic, the analysis is presented in the
following format:
Input
|
(may include research, survey, Senior Advisory Forum)
|
Synthesis of the Input
|
Application of Criteria
|
Recommendations
|
Analysis: Type of
Project
Input (in order of highest preference / most commonly mentioned) |
Research |
Survey |
Advisory Forum |
- Computer lab or learning centers where seniors can acquire the basic skills of using
computers and the Internet.
- Introduce computers as part of organized programs to which seniors are attracted, such
as classes on retirement planning, literacy promotion, health, volunteer service training,
and business training.
|
- Equipment: Provide funding to programs to purchase equipment or software
- Training and Assistance: Provide training on new methods or techniques to those already training seniors
- Awareness: Create and distribute a directory of successful computer technology programs
serving seniors
- Training and Assistance: Offer assistance to organizations about how to develop useful and fun programs using technology
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- Awareness: Create and distribute directory of places where seniors have access to
equipment and training
- Equipment: Help low income seniors obtain computers
- Training and Assistance: Provide training on new methods or techniques to those already training seniors
- Training and Assistance: Funding for instruction
- Equipment: Offer assistance to programs about what kind of computers to buy, best ways
to hook up to the Internet, etc. Advocate for discounts for seniors.
|
Synthesis of Input |
The choices offered in the survey and at the Advisory
Forum all incorporated some type of capacity-building approach. They addressed ways to
enhance the infrastructure (equipment, training, awareness, knowledge sharing) rather than
direct programs.
No clear consensus emerged from the input received. Rather, a
variety of options were supported and specific factors likely to increase the success of
projects were defined. Both survey respondents and Forum participants offered strong
support for projects that increased training and assistance and improved equipment at many
locations. It appears that those asked believe that the City should look for investments
that provide a resource to many new and existing technology access sites. They identified
various types of technical assistance and help with equipment as some of the best ways to
do this.
Forum participants were very clear that any project should include access to and use
of the Internet as an essential component of enhancing technology literacy and access for
seniors. |
Application of Criteria |
| Any of the types of projects preferred by survey
respondents and Forum participants could meet the proposed criteria, depending on the
target audience and design of a particular project. On the other hand, none of the project
types demonstrated an extraordinary application of the criteria. In order to further
refine the type of project(s) to fund, it will necessary to consider other parameters of
this analysis. |
Recommendations |
The Senior Project funds should be used to increase
training/assistance and/or improve equipment at many locations. Based on specific input at
the Forum, any project should include access to and use of the Internet as a
component of enhancing technology literacy and access for seniors. |
Analysis: Target Audience
Input |
Research |
Demographics |
Existing Seattle Sites |
- Income and education are the most important variables in terms of computer ownership.
- People of color, who tend to have lower incomes and educational levels, may be
disadvantaged in their access to and use of computer technology.
- A gender gap in usage of computer technology seems to be closing, although males are
more likely than females to use computers and Internet services.
- There is a significant age gap in Seattle between people over age 55 and the total
population in their use of computers at home, at work, and at other locations.
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- In 1990, there were 116,643 people over age 55 in the city.
- In 1990, 5,828 people over age 60 spoke English not well or not at all. Almost half of
older people suffer from arthritis; of those 65 to 74, 26% and 7% respec-tively, have
hearing & vision problems.
- Sub-areas of Seattle with a high number of people 65+ and a high % of people 65+ in
poverty are Northwest, West Seattle, First Hill/Capitol Hill/Madison Park, Northeast,
Down-town, Ballard, & Southeast.
- Sub-areas with a high percent of minority people age 60+ in 1980 were International,
Central, Beacon Hill, Rainier Valley, and South Central.
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- Neighborhood districts with the fewest sites available to seniors are Ballard,
Northeast, Northwest, Delridge, Downtown, North, Lake Union, and Southwest.
- Neighborhood districts with the fewest sites with senior specific programming are
Ballard, Northwest, Capitol Hill, Northeast, Delridge, and Lake Union.
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Synthesis of Input |
In addition to reach seniors with low incomes,
any use of the project funds should consider the extent to which it will reach people with
limited English speaking ability and will serve those with fine motor, hearing, and vision
impairments.
The following sub-areas of Seattle warrant attention based on one of the
major goals of this project (reaching seniors with low incomes and / or little access to or
knowledge about computers):
|
High # of People 65+ and
High % 65+ in Poverty |
High Percent of Minority
People 60+ in 1980
(with closest equivalent 1990 sub-area) |
Fewest Sites Available to
Seniors |
Fewest Sites with Senior
Specific Programming |
Northwest
West Seattle
First/Capitol Hills
Northeast
Downtown
Ballard
Southeast |
International (Downtown)
Central (Central)
Beacon Hill (Duwamish)
Rainier Valley (Southeast and Duwamish)
South Central (Duwamish) |
Ballard
Northeast
Northwest
Delridge
Downtown
North
Lake Union
Southwest |
Ballard
Northwest
Capitol Hill
Northeast
Delridge
Lake Union |
No sub-areas fall into levels of highest need
in all four categories. The sub-areas that have a high number of people 65+ and a high
percent 65+ in poverty and which have a high percent of minority elderly people or
limited sites for seniors are:
Northwest, Northeast, Downtown, Ballard, West Seattle / Southwest / Delridge, First
Hill / Capitol Hill, and Southeast. Minority populations over age 60, based on the
information available, are largely concentrated in Downtown, Central, and Southeast. |
Application of Criteria |
| The proposed criteria call for reaching low income
seniors, seniors who currently have limited access to and knowledge about computers, and
other sub-populations. In many cases these are the same people; in some cases the people
who fall in each category are different. One example is the Central Area, which has a high
number of people age 65 or older yet also has the highest number of known technology sites
with access to seniors and senior specific programming.
If the Citizens Technology and
Telecommunications Advisory Board determined that one target audience was of higher
priority than others, the demographic information available could help identify how to
best reach that group or groups. |
|
Recommendations |
| Projects should serve some or all of the six sub-areas (Northwest,
Northeast, Downtown, Ballard, West Seattle / Southwest / Delridge, First Hill / Capitol Hill,
and Southeast) which have a high number of people 65+ and a high percent 65+ in
poverty and which also have a high percent of minority people or limited
sites for seniors. Although projects may serve other areas as well, emphasis should be
placed on serving sub-areas that meet these parameters. |
Analysis:
Type of Location
Input |
Survey |
Forum |
| Gave a low rating to the idea of "in
seniors' own homes" as an option for increasing the percentage of seniors whom has
computer access and literacy. Were not asked to compare this option to other settings.
When asked about the distribution of resources, ranked the choices in the following order:
- Offer more senior-focused program at existing sites
- Improve equipment at existing sites
- Increase number of sites
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When asked where is the best place for seniors
to have access to computers, ranked the choices in the following order:
- In their homes
- At senior only programs
- At general community locations
When asked about the distribution of resources, ranked the choices in the following
order:
- Increase number of sites
- Improve equipment at existing sites
- Offer more senior-focused program at existing sites
|
Synthesis of Input |
Those responding to the survey and those at the Advisory
Forum had widely differing views on the distribution of resources. The input on the
type of location (home, senior center, general community center) may reflect the belief
that although it would be best for seniors to have computers in their homes, it is not a
cost-effective way to increase the percentage of seniors who have computer access and
literacy.
As some equipment options become more affordable (Web access through
television; simplified, low cost computers, etc.) this view may change. In the meantime,
it appears that. The choice of type of location may depend on other aspects of the
proposed projects. |
Application of Criteria |
The proposed criteria include consideration of enhancing
or raising the standards of what already exists and of addressing the goal to encourage
seniors and those of other ages to work together. These criteria would suggest leaning
toward projects at existing sites and those at general community locations. However, input
is mixed on this component and criteria related to target population would lean toward
creating new sites. |
Recommendations |
Projects at any type of location (home, senior
centers, general community centers) will have some value and have some support from
those who offered input. There is no clear choice of type of location. |
Analysis: Purposes for Seniors' Use of Technology
Input (areas of highest use / benefit) |
Research |
Survey |
Advisory Forum |
- Communication (correspondence, e-mail, newsgroups, chatting)
- Access to information and resources
- Financial analysis, record-keeping
- Entertainment / games
- Organize information through databases
- Desktop and Web publishing
- Audio and video conferencing
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- Self improvement
- Access to information and resources
- Record family history/
cultural heritage
- Communication
- Financial information and record-keeping
- Entertainment
- Improve motor skills
- Connect with young people
|
- Communication
- Access to information and resources
- Self improvement
- Relaxation / enjoyment/
hobbies
- Earn income
- Overcome limitations/
address special needs
|
Synthesis of Input |
Seniors are using technology and computers for much the
same purposes as other users. Seniors use a variety of applications, with no one or
two that stand out.
As noted earlier, participants at the Forum felt very strongly that
the ability to use the Internet is essential to seniors' increased technology literacy and
access. |
Application of Criteria |
The proposed criteria indicate a preference for projects
that build a dialogue about seniors and computers; encourage senior groups to work
together; and encourage seniors and those of other ages to work together. Applications
such as chatting and intergenerational e-mail relationships are examples of ways to
fulfill these criteria.
The proposed criteria include a desire to create a sense of
community for seniors and to strengthen their ability to be self-reliant. Applications
such as communication through e-mail and chatting help provide a sense of community. Uses
which lead to self improve-ment, access to information and resources, earning income, and
overcome fine motor or other limitations help seniors remain self-reliant.
The proposed criteria also address providing services to seniors with the greatest
social and economic needs and ensuring the program design is culturally appropriate and
addresses the needs of special populations. These criteria call for applications that
reduce isolation, alleviate economic needs, maintain and enhance culture and heritage, and
accommodate special needs (larger keyboards, large monitor, and adaptations for sounds,
applications in various languages). |
Recommendations |
Projects would ideally lead to seniors' learning and
using a wide variety of applications for a wide variety of purposes. Within that broad
spectrum, however, projects should place special emphasis on projects which build a
dialogue around seniors and computers, encourage seniors and those of other ages to work
together, create a sense of community for seniors, strengthen the ability of seniors to be
self-reliant, maintain and enhance culture and heritage, and help overcome physical
limitations and other special needs. These purposes are consistent with the City's overall
role and place priority on issues that may receive limited attention from others. |
Analysis: Encouraging and Attracting Seniors
Input (factors most likely to encourage or attract) |
Research |
Survey |
Advisory Forum |
- Open new horizons
- Make tasks easier
- Facilitate communication
- Word of mouth from same-age friends
- User-friendly lab set-ups and easy to comprehend menus
- Senior instructors
- One-on-one instruction
- Continuing support after a class
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- Personal motivation (curiosity, wanting to know more)
- Entertainment, novelty
- Desire to feel connected to other people
- Offers an easy way to do work/tasks
- Small classes in neighborhood, taught by older people
- Free or low cost training
- Flexible class set-up and curriculum
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- Personal motivation (need technology for specific task; encouraged by peers, family,
children, or grandchildren, desire to be up-to-date)
- Easy way to learn (free or low cost training, convenient time and location for training,
classes geared for seniors, being given a computer)
|
Synthesis of Input |
Input from all three sources is very consistent. Many
of the factors that encourage seniors to use computers are internal. In many cases,
seniors will be self-motivated because of a general desire to know more or because they
perceive that technology will allow them to do some of their tasks easier and more
quickly. The desire to be connected with other people also appears to be a strong
motivator.
Other factors attracting seniors to learn about and use computers are
external they can be tailored to what works best for seniors. These factors revolve
around the cost, location, staffing, and teaching approach for training. Seniors
have strong prefer-ences about what works well for them (senior instructors, low cost,
nearby location, personal assistance, space and equipment that respond to specific needs
of seniors). |
Application of Criteria |
The input received will be helpful in devising strategies
to meet the criteria of reaching seniors who currently have little access to or knowledge
about computers. This information can be used to shape outreach and marketing strategies
for all seniors. |
Recommendations |
All projects should address and incorporate outreach and
marketing approaches which specifically address both the internal (desire to know more, do
existing tasks more quickly, be connected with other people) and external (senior
instructors, low cost, nearby location, personal assistance, programs designed
specifically for seniors) factors which encourage and enable seniors to learn about and
use computer technology. |
Analysis: Challenges / Barriers to Seniors' Use of Technology
Input |
Research |
Survey |
- Fear of the unknown, fear of damaging the equipment.
- Reluctance to try.
- Fear of and/or indignant to technology of any kind.
- Lack of adaptations for impairments such as poor vision, hearing, and ability to grip,
operate or make fine movements.
- Prohibitive cost of purchasing hardware and software.
- Lack of transportation and/or mobility to get to access and training sites.
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- Lack of one-on-one training.
- Difficulty driving to classes at night when volunteer instructors are available.
- Small size of icons, keyboards, and monitors.
- Fear of something new, fear of failure, fear of breaking the machine.
- High cost of classes and equipment.
- Intimidation of salespeople when shopping for computers.
- Difficulty of learning to use the keyboard, developing typing skills.
|
Synthesis of Input |
Input from research and the survey is very consistent in
identifying barriers to seniors' use of technology. Programs must be aware of and seek to overcome
fears and must offer adaptations of equipment and scheduling that work for seniors. The
high cost of equipment and difficulty traveling to a learning site are more difficult
barriers to overcome. |
Application of Criteria |
As with input on factors that attract seniors to learn and
use computers, this information will be helpful in devising strategies to meet the
criteria of reaching seniors whom currently have little access to or knowledge about
computers. It can be used to shape outreach and marketing strategies for those seniors, as
well as all seniors. |
Recommendations |
All projects should address ways that they will help
overcome the barriers to seniors' use of computer technology. In many cases, it will be
important to begin with basic skills such as typing and understanding a computer.
Instructors should anticipate and address fears. Programs should strive to be affordable
and to provide adaptations for visual, hearing, or physical impairments. |
Best Practices for Program Design
In collecting information for this project, a number of best
practice ideas for programs and services helping seniors learn about and apply technology
were uncovered. Those practices (some of which are addressed in the preceding analysis)
are presented here in order to capture concepts that could strengthen new and existing
programs.
Awareness / Motivation / Marketing
- Seniors will accept and use tools that help them achieve their personal goals; they need
to see how technology does this.
- Locate programs within a facility or service that seniors are already using (assisted
living facility, senior center, or museum).
- Use technology as a tool to achieve a program's focus, rather than being the focus
itself.
Equipment
- Consider how laptop computers can address barriers.
- Seek discounts of equipment and services from manufacturers.
Training and Assistance
- Encourage volunteer trainers to team with paid staff; effective and helps attract other
funding/resources.
- Consider opportunities for seniors to produce information, not just consume it.
- Facilitate connections between learning centers and the home, so that seniors can
continue their studies via a home-based connection.
- Group people with like interests, such as finances or genealogy.
- Identify seniors who can provide leadership, teaching, and outreach.
Capacity Building
- Build a dialogue that keeps informing next steps and circulating new ideas.
- Encourage collaborationencouraging senior groups and seniors and others with
similar goals to work together to share resources and ideas.
- Use the growing interest in seniors as a market as a way to obtain equipment, Internet
services, and training from industry sources.
- Seek funding from federal and state sources to obtain equipment that provides seniors
with information relevant to specific federal or state programs.
- Engage in reciprocal arrangements with other organizations, such as getting free space
and use of computers in exchange for providing tutoring or office assistance.
Recommendations |
Proposals for use of City funds should address how they
will incorporate and remain current about best practices, both those identified in this
report and others relevant to the proposed project. |
Summary of Recommendations
In gathering information, reviewing research, and hearing from people in Seattle
involved in seniors' interest in technology literacy and access, no specific project, type
of project, or provider stood out as a clear choice. Rather, a variety of options were
supported and specific factors likely to increase the success of projects were defined.
Therefore, it seems that for most projects, the City of Seattle will be best
served by issuing a Request for Proposals (RFP) for projects. The RFP should specify which
components are required and which are desirable, but optional.
The recommendations from each element analyzed above are summarized
below:
Type of
Project |
The Senior Project funds should be used to increase
training/assistance and/or improve equipment at many locations. Based on specific input at
the Forum, any project should include access to and use of the Internet as a
component of enhancing technology literacy and access for seniors. |
Target
Audience |
Projects should serve some or all of the six sub-areas (Northwest,
Northeast, Downtown, Ballard, West Seattle / Southwest / Delridge, First Hill / Capitol Hill,
and Southeast) which have a high number of people 65+ and a high percent 65+ in
poverty and which also have a high percent of minority people or limited
sites for seniors . Although projects may serve other areas as well, emphasis should be
placed on serving sub-areas that meet these parameters. |
Type of
Location |
Projects at any type of location (home, senior centers, general
community centers) will have some value and have some support from those who offered
input. There is no clear choice of type of location. |
Purposes for
Seniors' Use of Technology |
Projects would ideally lead to seniors' learning and using a wide
variety of applications for a wide variety of purposes. Within that broad spectrum,
however, projects should place special emphasis on projects which build a dialogue around
seniors and computers, encourage seniors and those of other ages to work together, create
a sense of community for seniors, strengthen the ability of seniors to be self-reliant,
maintain and enhance culture and heritage, and help overcome physical limitations and
other special needs. These purposes are consistent with the City's overall role and place
priority on issues that may receive limited attention from others. |
Encouraging
and Attracting Seniors |
All projects should address and incorporate outreach and marketing
approaches which specifically address both the internal (desire to know more, do existing
tasks more quickly, be connected with other people) and external (senior instructors, low
cost, nearby location, personal assistance, programs designed specifically for seniors)
factors which encourage and enable seniors to learn about and use computer technology. |
Challenges / Barriers
to Seniors' Use of Technology |
All projects should address ways that they will help overcome the
barriers to seniors' use of computer technology. In many cases, it will be important to
begin with basic skills such as typing and understanding a computer. Instructors should
anticipate and address fears. Programs should strive to be affordable and to provide
adaptations for visual, hearing, or physical impairments. |
Best
Practices for Program Design |
Proposals for use of City funds should address how they will
incorporate and remain current about best practices, both those identified in this report
and others relevant to the proposed project. |
Observations about Recommendations from All Elements
The picture that emerges from the analysis and recommendations of all of the
elements above is one of needing some type of effort that can serve as a catalyst and
resource for the variety of existing needs and those which will undoubtedly unfold as the
technology explosion continues. The reasons behind the emergence of this picture seem to
be:
- Many of the issues analyzed are interrelated; addressing isolated pieces of a
program or service is unlikely to be helpful. An effective program or service will need to
consider every aspect of its design, from location to hours to type of equipment to
staffing to marketing and outreach to adaptations for those with physical limitations.
- The fast pace of change in the technology arena requires ongoing learning;
solutions that work today may be replaced by cheaper, easier (or more complex) solutions
tomorrow.
- Having a means for information exchange will increase the speed and quality of
learning; in a field this new, much of the learning comes from trial and error by those in
hands-on situations rather than from research or academic studies.
Proposed Projects Based on Recommendations
Based on the information and research gathered, the input received, and the
synthesis and recommendations above, staff of the Seattle Executive Services Department
Technology Division, Michael Kern of Madrona Resource Associates, and Nancy Ashley
developed some specific project options for consideration by the Citizens Technology and
Telecommunications Advisory Board.
The options can be accomplished in three different ways:
- Use of existing resources, by the City and others
- Allocation of Senior Technology Project funds
- Application to the Technology Matching Fund
In most cases, allocation of Senior Technology Project funds would be most
effective through a Request for Proposals (RFP) process. This process will allow any
person or organization with ideas on how to achieve the desired result to come forward
with their plan. It will also allow an objective process for selecting the most qualified
proposer.
Project options are described on the following pages, in a table that indicates
how they would be accomplished and which also provides some additional information that
may be relevant in the final selection process.
Proposed Projects
Project and Description |
Extent to Which Meets Criteria, Including Project Goals |
How
Funded |
Est. Cost |
Feasible
in 1998? |
Requires Ongoing Funding? |
|
1. Senior Technology Directory:
Create and distribute a directory of places where
seniors have access to computers and the Internet and where they can receive technology
training and assistance.
|
Good overall; little to no effect on increased
capacity |
Existing technology map funds |
$5,000 - $7,000 |
Yes |
Some, would need to update |
|
2. Training Senior Trainers:
Recruit seniors from underserved populations to attend
a "senior technology training institute" where participants would learn a
variety of computer skills, including Internet uses such as e-mail and chat groups. Each
participant would agree to provide a specified number of hours of training to other
seniors from underserved populations.
|
Excellent overall; significant effect on
increased capacity, reaching underserved populations, and providing leadership role for
seniors |
Request for Proposals |
$15,000 - $20,000 to recruit for & deliver
the training institute |
Yes, if process moves quickly |
No |
|
3. Provide Technical Assistance to Enhance Existing Technology Sites for Seniors:
Provide
6-10 hours of technical assistance to sites that currently serve or want to serve seniors. Assistance would be provided in areas of program design, equipment selection and
architecture, grantwriting and community involvement / volunteer development. Priority would
be given to sites reaching or trying to reach target populations.
|
Good overall; modest effect on increased
capacity, limited leadership by seniors |
Request for Proposals; some assistance from
existing City efforts |
$18,000 to $35,000, depending on the number of
sites requesting assistance |
Yes, if process moves quickly |
No |
4. Create a Purchasing Cooperative:
Organize individuals and programs willing to
solicit donors or discounted pricing for equipment and services to programs serving
seniors and for individual (low-income) seniors . Important components to include would be
computers, modems, software, Internet service, and individual e-mail accounts.
|
Good overall; medium effect on increased
capacity; unlikely to reach low income seniors who could not afford even discounted
equipment and services |
Request for Proposals to organize; advocacy
by existing grouby existing groups and policy-makers |
$5,000 to $12,000 in staff or consultant time
to organize advocacy and set up eligibility system |
Not certain, depends on pace of organization,
advocacy, response |
Some, would need to maintain contacts and
eligibility system |
|
5. Provide Equipment and Internet Connections:
Purchase computers, hardware
upgrades, modems, and software to enhance existing sites that provide technology access
and training to seniors. Provide funding for initial telephone and other costs to obtain
Internet services. Priority would be given to sites reaching or trying to reach target
populations.
|
Good overall; immediate direct service
project; limited effect on increased capacity; limited leadership by seniors |
City could administer or Request for Proposals
to manage; Projects may also be eligible for Technology Matching Fund |
Any amount from $10,000 to $35,000 |
Yes |
Sites would need to demon-strate ability to
pay for ongoing telephone & Internet fees |
|
6. Provide Increased or Enhanced Staffing:
Pay for short-term staffing increases or
enhancements at existing sites to offer specific classes or programs. Priority would be
given to sites reaching or trying to reach target populations and to those who would use
this opportunity to increase ongoing capacity (for example, by training more volunteer
trainers).
|
Good overall; immediate direct service
project; limited effect on increased capacity; limited leadership by seniors |
Request for Proposals
process;
Projects may also be eligible for Technology Matching Fund |
Any amount from $10,000 to $35,000 |
Yes |
No |
For any of these options, the scope should be tailored to:
- Fit the resources available.
- Select elements that can be achieved in 1998 and leave a positive impact even if
no further funding is available.
- Give priority to some or all of the six sub-areas of the City (Northwest,
Northeast, Downtown, Ballard, West Seattle/Southwest/Delridge, First Hill/Capitol Hill,
and Southeast) which best meet the criteria for target audience.
- Give priority to target audiences within the selected sub-areas.
- Increase access for people with physical impairments, such a vision or hearing
losses, inability to grip, limited fine motor skills, etc.
- Ensure that services are culturally competent and relevant.
- Document learnings and make them easily available to others.
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