Technology Access and Adoption in Seattle

Every four years, the City conducts a survey of residents to determine their level of access to the internet and other digital technologies.  The 2018 study is currently underway, and final results are expected to be released this fall.  Over 20,000 randomly selected residents will be asked to participate by responding to the survey via mail, phone or online.  The City is working with both Seattle Public Schools and Seattle Housing Authority to reach a wide range of residents. Survey responses will be used only for the purposes of this survey; all responses will be deidentified. The survey will be conducted in English and Spanish. 

View the notification postcard, an example of the City of Seattle Cover Letter, or the Seattle Housing Authority Cover Letter.

If you have questions about the survey, please call Chance Hunt at (206) 256-5166 or Seferiana Day at (206) 256-5489. 

The City of Seattle believes that increasing access to technology and the internet improves quality of life in our city. The City needs to know how Seattle residents use technology and the internet, as well as understand the barriers that prevent residents from getting connected. The findings will help the City as it strives to ensure the access, services, and resources necessary for all Seattle residents to succeed in life.

Download the 2014 Summary Report [PDF], the more detailed technical report, or the survey questions.

A short summary of the results are also available in Spanish, Vietnamese, Somali, Tiginya, Chinese, and Oromo.

Sample of 2014 findings: