CATEGORY E – CIVIC PARTICIPATION
Publication and delivery of
government services and communications are
increasingly delivered via the Internet. It is
important to consider how this influences citizens
access to public officials and civic participation.
Technology as a Means for Civic Participation
is IT affecting residents’ ability to influence
graph showing the ways that residents last
contacted an elected official (data from
the Citywide Residential Survey)
showing the results of a survey of
residents and elected officials asking how
effective the Internet is as a means of
engaging in civic dialogue about issues.
Technology as a Means of Accessing
residents currently using IT as a way to access
they use IT to access other government
are not yet available?
graph showing the percentage of people who
have accessed government information or
used a government service online, as well
as the percentage of people who would if
number of people who have paid a city
parking ticket online.
The Information Technology Indicators Project is part of the City of Seattle Department of Information Technology Community Technology Program in cooperation with the volunteer Citizens Telecommunications and Technology Advisory Board (CTTAB).
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