Access for All: high-speed cable broadband program

The City of Seattle offers free high speed internet connections and services to eligible organizations and locations located in the city of Seattle. We are able to do this through partnership and franchise agreements we have with Comcast for most of the city and Wave Broadband for part of the city

These connections to local organizations are provided as part of our effort to ensure that residents have access to essential services and the information technology skills necessary for employment, lifelong learning, civic engagement and cultural participation.

To be eligible you must be

  • A non-profit organization
  • Be providing computer and Internet access and/or training to technology underserved residents
  • Be located in the city of Seattle
  • Be in a location that is serviceable by Comcast or Wave Broadband (formerly Broadstripe).

The following are not eligible

  • Individual businesses, religious organizations, political groups, and universities
  • Hospitals (though community health clinics are)
  • Private schools, unless at least 75% are school lunch eligible or willing to provide at least 10 hrs per week of advertised public access

The City reserves the right of final determination of eligibility based on our priorities for service delivery and the need to ration a limited number of connections. We also reserve the right to modify these guidelines.

If you have questions about this community technology program, contact Derrick Hall at derrick.hall@seattle.gov or call him at 206-233-5061.

Here is how to apply for service if you meet the above requirements

  • Fill out an application for either Comcast service or WAVE Broadband service. If you are unsure which cable company you have, contact Derrick Hall at derrick.hall@seattle.gov or call him at 233-5061.
  • Fill out the form in MS Word and email it to communitytechnology@seattle.gov.
  • After we confirm eligibility, we'll ask you to sign the form and mail a copy to us.
  • We will submit the application for service to the cable company
  • You'll be notified when the cable company will be installing. Sometimes they need to do a site survey before installation can be scheduled. Installation is normally within 30 days. It may be faster or sometimes there can be problems that delay this, especially if construction is needed.

If you are unsure who the cable provider is in your area

If you are in the Comcast Service area

If you are in the Wave (Broadstripe) area

Please contact Derrick Hall at 206-233-5061

Download this application and follow the instructions

Download this application and follow the instructions

Completing this form does not promise service.

Each site must be approved by the City of Seattle Department of Information Technology and be serviceable by the cable provider.

Comcast

Wave

Prior agreement of up to 500 sites have been met. Starting in 2011 we are allotted 20 new sites per year. In 2011 13 out of 20 were installed and in 2012 to date 12 out of 20 have been installed.

44 out of 50 have been installed