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City of Seattle Community Technology E-Zine



Vol. 4, No. 7 August, 2005

home

I N S I D E

New City Web
CDSA Gets Grant
WIFI Report
Youth E-Engagement
SW Library
Dollars
Linkage
Techtip: Security
Supremes on Cable
WIFI Hack a Felony
Service Maps
Free Internet


what's hot

supremes on
cable internet

In a June 27 decision, the U.S. Supreme Court overturned a 9th Circuit Court ruling on Internet Service provided to consumers by cable companies such as Comcast and Millennium Digital Media. The net effect of this ruling: the FCCs classification of cable modem service as solely an information service remains in place and cable companies do not have to allow competing Internet Service Providers (ISPs) access to their networks.

In Seattle, if you want Internet service through the cable system, you must accept the ISP that Comcast or Millennenium Digital Media provides. Purchasing Internet Service (DSL) from phone companies like Qwest or Verizon is different: you can purchase Internet access from multiple ISPs, each of which uses the telephone lines. Our fear is that the FCC may now rule that telephone companies don't have to allow multiple ISPs on their lines either, which would effectively end open access for broadband both here and nationally. There is also concern that cable operators could now engineer their networks to favor their proprietary content and services and even block applications that could compete with their services.

wifi hack
a felony

From InfoWorld On July 7, Florida police arrested a man for hacking into St. Petersburg resident Richard Dinon’s wireless Internet network. In one of the first criminal cases involving this fairly common practice, Benjamin Smith III, 41, faces third-degree felony charges for admittedly using the Wi-Fi signal from the home of Dinon. The state law under which Smith was charged prohibits accessing a computer or network knowingly, willfully and without authorization. Get the rest of the story here.

service maps
on the way

The Department of Information Technology (DoIT) is working on the creation of a one-stop web-based map that will allow the public to see what City programs and services are being offered within each neighborhood. The map could also be used to show the various construction or maintenance projects occurring within a certain geographic boundary, which might cause different traffic patterns, whether by foot, bicycle, or motor vehicle. After some public input and testing, it is estimated that a "limited edition" version of the map will be up and running with two to three programs in the same number of departments by the end of this year. This new project is being coordinated by Terry Wittman, who used to manage the Citizens Service Bureau.

free internet

Free cable broadband Internet service is available for organizations providing technology training to community members. The free service is offered in the Comcast service delivery area and within the Seattle city limits, based on the City’s cable franchise agreement. For more information and to download a short form to make application, go to our tech web. If you have questions, email Derrick Hall or call (206) 233-5061.

sub/unsub

To subscribe or unsubscribe to Brainstorm, please email us, and we'll add you to our email notification list, or subtract you per your request. If you have ideas for future stories, please let us know and we'll try to accommodate them. We encourage you to visit the City of Seattle's Community Tech pages, seattle.gov/tech.

archives

Back issues of Brainstorm including techtips and linkage are now available in our online archives. Previous TechTips and Linkage are also available. Click to revisit all previous issues.


"We’re one of the most wired cities in the world, but there’s still much we can do to bring the benefits of this technology revolution to all segments of our city."

-Mayor Greg Nickels



CITY OF SEATTLE
Greg Nickels, Mayor

Department of
Information Technology

BILL SCHRIER
chief
technology officer


RONA ZEVIN
director, office of
electronic communications


DAVID KEYES
manager, community
technology program


staff



D.H. CASS MAGNUSKI
editor

new face for city services


Seattle.gov gets a new, clean look.

A new Seattle.gov home page and expanded language services mean better citizen services. Seattle Mayor Greg Nickels launched Seattle’s new home page and a variety of new foreign language services at an English as a Second Language (ESL) class at the New Holly Learning Center with students from South Seattle Community College and the Atlantic Street Center.

The City of Seattle has a long history of striving to improve customer service. Neighborhood Service Centers serve people close to home, for example, and the Citizen Service Bureau is always ready to help Seattleites get the services they need. Our presence on the Web should be just as helpful. It’s the same address: Seattle.gov, with a whole new look. City services are front and center, with an easy-to-use search function, a list of the most commonly requested services, and the CSB phone number.

“We’re going to use the internet to better serve all of Seattle’s citizens,” Mayor Nickels said. “More people are looking to find city services on the Internet. With the new home page, language portal, and other services, we can help people get the services they need, especially non-English speaking residents.”

The new features include:

  • Language Portal: This site helps non-English speakers navigate public services in 26 languages. Site visitors select their language and are presented with a list of all the City information available to them in that language. Find it here.
  • Seattle City Light in Spanish: Site visitors can sign up for new utility service, get information about bill payment, learn about electrical safety and conservation, and more. Find it here.
  • On-line permits from DPD: The Department of Planning and Development is constantly increasing the number of online services. Site visitors can now track land use and building applications status during review; check inspection status during construction; apply for side sewer repair permits; and apply for electrical permits. See it here.
  • Citizens can also file complaints about land use, housing and construction violations here.
  • Office of Civil Rights Spanish Portal: This site explains the laws that protect people from illegal discrimination in housing, employment, public places and contracting. The site also helps people access services, including free language interpretation. In addition to the new Spanish site, SOCR offers printed information in nine other languages.

“This is just the beginning,” Nickels said. “We’re going to continue to add services and information in a variety of languages, so that all communities have real-time, practical access to city government.” Get the Mayor’s inside view on initiatives to promote transportation, public safety, economic opportunity and healthy communities by signing up for The Nickels Newsletter. Free.

community day gets grant

The Community Day School Association (CDSA) has been awarded a grant from Safeco to continue work begun under a Bill Wright Technology Matching Fund (TMF) grant from the City of Seattle. CDSA has been working to “bring families and neighbors together in a friendly, community oriented place where learning is fun and not intimidating.” A community needs survey led them initially to seek the city tech grant to hold a series of monthly computer-advocacy workshops focused on topics of interest to community members. These included Our Kids and Neighborhood Arts Programs, Getting to Know Others in our Community, Childcare Subsidies from the City and State, and Leave No Child Behind - Federal Legislation. They have also kept the lab open daily for general use and helped users get free email addresses. For more info about CDSA and their initial project, see Community Day School. Congratulations to CDSA and thanks Safeco!

public wifi report

Seattle’s public wireless (WIFI) system is still being technically tweaked, but are definitely seeing use in the two business districts and four downtown parks in their first month. The four downtown parks are being used an average of 20 times per day, Columbia City is averaging 27 uses per day, and the University District is seeing about 200 users per day. Stay tuned for more information, and check seattle.gov/wifi.

youth e-engagement profiled

A new ten minute video is available providing a profile of the International District Housing Alliance’s youth and seniors electronic civic engagement project. See it here.

sw library to expand

The Seattle Public Library's Southwest Branch, 9010 35th Ave. S.W., is tentatively scheduled to close at 6 p.m. Saturday, Aug. 6, to prepare for an expansion project that will better serve the community. The date is tentative because the Library is currently advertising for general contractor bids. The closure date will be finalized once the bids are received and reviewed. The 8,213-square-foot branch, which was built in 1961, will grow to 15,000 square feet. The expansion project features a new meeting room, new seats and shelves, an improved interior layout, more computers and study areas, better lighting, a modern mechanical system, and improved seismic safety. The project also includes an updated collection of books and materials.

During the closure, the Library will add staff to nearby branches to help meet the need for library service. Librarians also will continue community outreach to children and young adults and will make school visits in the branch's service area. The closest branches to the Southwest Branch are: the Delridge Branch, 5423 Delridge Way S.W., 733-9125; the High Point Branch, 3411 S.W. Raymond St., 684-7454; and the West Seattle Branch, 2306 42nd Ave. S.W., 684-7444.

The expanded branch is part of the $196.4 million "Libraries for All" bond measure that Seattle voters passed in 1998. The bond money, which can be used only for construction of libraries, is funding new and improved branches, in addition to the new Central Library.

d.o.l.l.a.r.s

M.J. Murdock Charitable Trust
Deadline: Ongoing
Provides grants to enrich the quality of life in the Pacific Northwest. Funds organizations that seek to strengthen the region's educational and cultural base in creative and sustainable ways.

Tiger Woods Foundation
Deadline: Quarterly. November 1
Provides opportunities to underserved children in urban American cities in the following areas:

Education

  • Programs and projects that enhance the learning process for children
  • Transitional programs for young adults to become productive adults

Health and Welfare

  • Programs that enable children to have access to the necessities of life, prevent abuse and violence, and improve health and development

Youth Development

  • Year-round mentoring and/or tutoring programs that help youth build self-esteem, positive values, expand opportunities and increase their potential

l.i.n.k.a.g.e

Youth Learn Afterschool and Technology Project
Lessons learned on integration of academic content in technology-infused afterschool programs.

Online Logic Model Builder for CTC's

Social Entrepreneurship Links:

National Center for Social Entrepreneurs
Social Enterprise Alliance
Moderated Listserv on Social Enterprises
Database of Social Enterprise Ventures
Business Plans for Social Ventures

t.e.c.h.t.i.p

secure yourself

Lock your computer down when using WIFI or using your computer at a public computing site. If you’re using wireless at a coffee shop or park or if you’re connecting your laptop to the network at the library or elsewhere, you mostly have to rely on their security. This is not necessarily safe for you. Wireless signals can be intercepted. See more info on wireless security.

The best thing to do if you’re going to use a laptop on a public network is to have a software type firewall. This will notify you if someone tries to access your computer. Network connections are more secure and are usually set up to protect from outside hackers, but don’t assume you’re safe. If you are using Windows XP, it comes with standard firewall software. The next most common firewall software is Zone Alarm. Get more security information.


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