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City of Seattle Community Technology E-Zine



Vol. 7, No. 6 June, 2008

home

I N S I D E


Roxanne Retires
Garfield Draws 100
Sister Cities
Identity Reports
RIP: Steven Cisler
Success: Tax Help
PSO Wants YOU
Good v. Bad Updates
Dollars
What's Hot
Calendar
Linkage
Free Internet


celebrate & $$$

Grant Launch Event
June 11, 1:00 - 3:00 p.m.
Join the statewide Communities Connect Network (CCN) for a celebration, networking session and announcement on how to apply for the new state Community Technology Opportunties grant program. The meeting will be at the Duwamish Training Center, Georgetown Campus,located at 6737 Corson Avenue South in Seattle. This meeting will walk you through the grant request (RFP) process which is being administered by Washington State University (WSU) staff.

It's also an opportunity to network with other community-based technology learning programs and to discuss what's next for CCN, the upcoming legislative session, and trainings.

Follow-up grant conference call: June 13, 1:00 to 2:30 p.m., and June 17 from 10:00 to 11:30 a.m. The call is toll free (888) 330-9939, pin number is 753036#. Questions and answers from the June 11 meeting, along with the RFP, will be posted here on June 12.

customer bill of
rights survey

The City of Seattle is seeking ways of improving customer service, from water and power to roads and public safety. Each year, the City receives 10 million phone calls and millions of emails and letters from customers in need of help. From now until June 30, the Mayor is seeking your comments on what you consider vital to good customer service and to make an impact on service delivery. In addition to English, this survey and Customer Bill of Rights is also available in Chinese, Korean, Somali, Spanish, Tagalog and Vietnamese languages. The survey is available on the Mayor's web site.

sister cities

The Seattle Channel is presenting a new series on Seattle Sister Cities. The series premieres Monday, June 2 at 7:00 p.m. and runs through June 23. Join host Susan Han for a special program highlighting Seattle's sister city of Nantes, France. Nantes is the first of four cities to be profiled each Monday at 7:00 p.m. Seattle’s Sister Cities are Nantes, France; Christchurch, New Zealand; Perugia, Italy; and Reykjavik, Iceland. Mike James will host after the premiere.

c.a.l.e.n.d.a.r

CTCNet 2008 Community Technology Conference
When: November 12 to 14
Where: Los Angeles, California, Four Points Sheraton LAX
National conference of community technology learning centers with a wide range of workshops including teaching computer skills, center management, online learning and software, technical support, re-use, and accessible technology.

NECC 2008
National Educational Computing Conference
When: June 29 - July 2
Where: San Antonio, TX
Hands-on, interactive learning about how technology and the latest Web 2.0 innovations can transform teaching and learning. Presented by ISTE, International Society for Technology in Education. Register here.

Summer Institute on Technology and Disability
When: June 23-26
Where: University of Washington
Seattle Campus
An Introduction to Assistive Technology, a series of workshops.

Email for more info: here.

Internet Safety Training
When: June 21, 10:00 a.m. - noon
Where: Delridge Community Center
Free training on threats to the home computer, and specific ways to be safe using email and the Internet. Facilitated by City of Seattle Office of Information Security Director, Michael Hamilton.

l.i.n.k.a.g.e

this 'n' that

Spell It! the Scripps National Spelling Bee study site created in cooperation with Merriam-Webster.

Fold It A downloadable puzzle game where your playing is contributing to scientific research on proteins and curing diseases. Simple to complex levels.

Videos on how computers work.

IBM Women in Technology Hall of Fame

Discussion A discussion of Yahoo! Answer vs. Google, and Wikipedia vs. Powerset.

free internet

Free cable broadband Internet service is available for organizations providing technology training to community members. The free service is offered the within the Seattle city limits, based on the City's cable franchise agreements with Comcast and Broadstripe (Millennium). For more information and to download a short form to make application, go to our tech web. If you have questions, email Derrick Hall or call (206) 233-5061.

archives

Back issues of Brainstorm including techtips and linkage are now available in our online archives. Previous TechTips and Linkage are also available. Click to revisit all previous issues.



CITY OF SEATTLE
Greg Nickels, Mayor

Department of
Information Technology

BILL SCHRIER
chief
technology officer


GARY GIBSON
director, office of
electronic communications


DAVID KEYES
manager, community
technology program


staff



D.H. CASS MAGNUSKI
editor

Roxanne Buchanan

women in technology month:
roxanne buchanan unsung hero

Many women leaders in technology are unsung heroes. Roxanne Buchanan is one of those. She’s worked for the City of Seattle for 31 years, helping to keep the city technology systems running while also encouraging young people to develop information technology (IT) skills through her work with the Seattle chapter of Black Data Processing Associates (BDPA) and being active in her church and the Blacks in Government organization. Roxanne has just retired from the city, but not before she shared a few of her experiences and tips for success.

She got her start in the technology field when the city started leasing computers to departments that couldn’t afford to buy them. Email and graphic design programs are her favorite technologies. Learn more about her biggest challenges, why other women and people of color should pursue IT careers and balancing career and work here.

rectech instructor adams attracts
more than 100 youth to garfield

Rectech student shows a computer generated model he created as Anthony Adams, Garfield RecTech lab instructor, looks on.

Since joining the RecTech team in late February, Anthony Adams has done an amazing job starting new programs, fostering existing programs and connecting with youth at Garfield Community Center, located in Seattle’s central neighborhood. In conjunction with the Garfield Community Center staff, Anthony has put together a variety of engaging programs for youth and teens, building community among its many members.

During afternoon academic hours, youth complete their homework and visit socially conscious sites such as freerice.com, a United Nations World Food Program where grains of rice are donated to help eradicate hunger; answer4earth.com, which helps save our environment by donating trees to plant; and pugetsoundoff.com, a site promoting civic engagement through social networking.

In addition to afternoon homework help and the Augmented Reality program shown in the photo, the learning center offers programs such as digital photography, video production and game programming. With the support of dedicated staff, participants expand their horizons and interests in new areas.

This summer, Anthony will be leading a summer internship program focusing on basic computer skills, video game production, and offering field trips and a positive summer hangout in the afternoons. The Garfield RecTech Computer Lab is open to youth and teens every Monday-Thursday 2:30 p.m. to 6:30 p.m. Feel free to contact Anthony for more information on the many programs offered at Garfield Community Center.

online identity awareness

by Jac DeHaan, CTTAB
As we move throughout a typical day, we may feel fairly anonymous - a trip to the store, a stop at a gas station and then to the library on the way home. When in public, we actually leave behind a digital trail of information. We appear on cameras in checkout lines, swipe a discount card at a grocery chain and log in to an email account from a coffee shop.

Some parts of this digital identity may end up online: a donation to a political campaign, participation in a sporting event or a court appearance. This information may be found when a potential employer or colleague uses a search engine to learn more about you.

While it might be unrealistic to eschew the conveniences that networked banking and cell phone plans afford, online identity management is a relatively simple chore that you can perform to stay aware of how you may appear to others online. One way to monitor your online identity is to regularly search for your name in search engine results. Be sure to add a few keywords, such as the city you live in or where you work, and try multiple search engines to compare results.

For an automated solution, consider signing up for an email alert. Google will actually send you an email every time there is a new web result, blog entry, news story, or video posted with your name attached to it. It's like a credit report for your online identity, and it's free.

leading voice: steve cisler

Steve Cisler, a national leader and advocate for community technologies and networking died on May 15 in California. Steve had a distinguished career as a librarian, first in a public library and then as a senior researcher in the library at Apple Computer, where he also headed the Apple Library of Tomorrow grant program. As an advocate for community networks, he was among the first people to lobby for public wireless radio spectrum, which led to the establishment of the 802.11b wi-fi standard. Ted Byfield described him this way: “Steve was a unique intellectual populist. I believe his driving force was to put the power of computing resources, and the ability to communicate with same, into the hands of all who could benefit."

In 2004, after 20 years online, Steve spent months on an “Offline Project,” being disconnected from the web, visiting people around the country that were not online and writing letters of his observations for posting. More recently, Steve was a member of the Internet Society Board and managed the KnowledeX program at Santa Clara University’s Center for Science, Technology, and Society, focused on research and development in communication, collaboration, and knowledge sharing in virtual communities.

tax success in the labs

This year, 849 tax returns were filed electronically at two of Seattle's community center computer labs. The Yesler Community and Rainier Beach Community Centers partnered with United Way of King County to provide tax filing assistance and help eligible low and moderate income families receive the child tax credits and earned income tax credits (EITC). Often the EITC either goes unclaimed or a portion of needed tax refunds for low income families is taken by commercial tax preparers. As a result of the effort at the two community technology centers, families have received $643,000 in earned in come tax credits and $1.7 million in refunds overall. That's money back into the hands of families who need it!

United Way of King County sponsors this as part of the regional effort to encourage financial stability and end homelessness.

puget sound off seeks participation

Puget Sound Off (PSO) is seeking young people who care about their community, are creative and want to improve their technology skills. This is the first step toward joining the PSO Regional Youth Council, a training program providing Seattle area youth with skill building and a forum to develop a strong public voice. If you are selected to participate in PSO, you will join other young people from Seattle using a unique forum for youth public communication – Puget Sound Off.

Our goal is to select 25-30 energetic and committed young people who will create original content for the Puget Sound Off web site, and help promote the site to local youth. To participate, you must make a ten-month commitment to meet three consecutive weeks in the summer and twice monthly thereafter until May 2009. Click here for more information and to apply. PSO Youth Council team members will earn a $500 stipend.

t.e.c.h.t.i.p

good v. bad updates

Have you ever received a message from your computer saying you need to update something? Most of us have and are unsure on what is safe to click on or not. Some spyware, virus, trojan program or web sites could trick you into installing malware programs on your computer. It is always good to have a good antiviral and spyware checking software that can help with identifying possible infectious programs. The risk of not updating could mean computer problems and possible data loss.

What is Safe?
Select auto update or manual update and remember to update often. This is the safest way to update your system software or hardware.

Before updating, always ensure that the site you’re updating from is trustworthy. Go to the manufacturer's web site and use their update options on their support page if you are unsure. All updates may not be necessary. For example, you may be prompted to update software you don't even have. All security updates, however, should be applied. When your updates are complete, always reboot your computer and verify that everything works.

Definitions
Spyware
Trojan
Virus

Informative Links
How to Update
Microsoft Operating System Updates
Microsoft Security Information
Patch Tuesday

d.o.l.l.a.r.s

City of Seattle Neighborhoods Small and Simple Fund
Deadline: July 7
Funds a broad array of neighborhood-initiated improvement, organizing or planning projects.

Community Technology Opportunity Program
Deadline: July 14
Funds promising community technology projects that will deliver measurable and meaningful impact for low income and underserved residents of Washington state, addressing one or more aspects of digital inclusion 1) accessing technology, 2) building skills, and 3) content.

Norcliffe Foundation
Deadline: Ongoing
Provides funds to improve the quality of life of all people within the Puget Sound, WA region in and around Seattle, WA. Funds health, education, social services, civic improvement, religion, culture, arts, environment, historic preservation and youth programs.

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